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Reviews, get directions and information for Hillside Veterinary Hospital

Hillside Veterinary Hospital

About

Small Animal Veterinary Hospital in Charles Town, WV. Patients seen by appointments and drop-offs are welcome.



"Hillside Veterinary Hospital is the perfect place for you and your pet! We are a full-service small animal Veterinary Hospital in Charles Town, West Virginia. Owner, Dr. Patrick Masters leads a team with over 75 years of combined experience. Our practice provides highest quality veterinary care for our patients and clients. Hillside Veterinary Hospital is located in historic Charles Town, West Virginia, just a short distance from downtown on Augustine Ave, you’ll see our sign! We are happy to serve the pet needs in the Eastern Panhandle and Tri-state area. Hillside Veterinary Hospital recognizes that pets are part of the family, which is why we promise to treat each of them as if they were one of our very own!"
Address: 191 Augustine Avenue Suite 100, Charles Town 25414
Phone: (304) 728-2203
Parking: Lot
State: WV
City: Charles Town
Street Number: 191 Augustine Avenue Suite 100
Zip Code: 25414-4418
categories: hospital, doctor, veterinarian


Opening Hours

Monday: 07:30 - 19:00
Tuesday: 07:30 - 17:00
Wednesday: 07:30 - 19:00
Thursday: 07:30 - 19:00
Friday: 07:30 - 17:00
Saturday: 08:00 - 12:00


related searches: Hillside Animal Hospital, Ranson Animal Hospital, Shenandoah Veterinary Hospital, Emergency Vet Charles Town, WV, Hillside vet near me, Inwood vet, Hillside veterinary hospital phone number, Appletree Veterinary Clinic
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Reviews
I can not say enough wonderful things about Hillside! Dr. Trumler and Dr. Masters have been wonderful on a variety of canine health and wellness issues. The facility is clean, the staff is compassionate and caring with such positive attitudes and I trust that my 3 pack of cattle dogs are getting A+ care. Switching almost two years ago to Hillside was the best pet parent decision I made! Smoke, Rocket and Arrow give all 12 paws up!
I am so grateful for Hillside Veterinary Hospital. They were caring and knowledgeable about the problems that my cat was having and assured me that if he developed any more issues they would be able to see him. That was all I needed to hear. 6 weeks ago, I severed ties with a vet office that I had taken my pets to for over 20 years, because they weren’t able to see my cat when I needed them the most. I told them how concerned I was that he was going to develop an infection, because he had an abscess and it was draining. The options they gave me consisted of me calling 3 different emergency vet hospitals to see if they would take him, or I would have to wait 5 days for an appt. As an RN for 37 years, I know that abscesses typically need antibiotics, but they didn’t seem to understand that concept. So I found a walk-in type ER vet hospital and waited 7 1/2 hours for nothing, and my cat never saw a doctor, because they were triaging emergencies first. So, I took my cat home and watched him for 5 days as he slowly healed on his own. He didn’t eat and slept the whole time, I thought that he may not get through this. It was so upsetting. Now, because of Hillside I have absolute peace of mind that my cat will be cared for in the best possible way. Thank you for caring for our pets!
I am so glad I found Hillside and Dr. Masters! I had brought my three dogs in to the office for a dental cleaning under sedation. After Dr. Masters had looked over my dogs, he was honest and said they didn't need a sedated cleaning for at least a year! I don't think any other vet around where I live would've been so honest! It isn't about the money with this place, it is about the health of the animals. And even after my dogs decided they didn't know how to behave as soon as we walked into the office, all the staff were still so nice and supportive. I am so happy I found them, Thanks Hillside and all of the wonderful staff! Shannon Hicks and Bear, Nala, and Flash aka Flash-hole :
Took my miniture poodle for her puppy shots. This being the my first puppy in 20+ years, I had lots of questions. Dr. Olcott and her assistant were so patient and kind. Answered all my questions and went over everything to ease me mind on raising my sweet Maggie. The ladies at the front showed love to us the minute we walked in. You have no idea how that makes me feel; knowing they love my girl too. The building inside and out is very clean and welcoming. Hillside is my forever care for my pets.
Being new to the area and leaving a beloved vet behind, we were SO happy to finally find Hillside. Dr. Tara Trumler and her tech were cat lovers who were patient thorough and kind with my two seniors who were less than enthused. They even helped clean up the one who was so stressed she got sick all over herself and her cage. Front office was kind and efficient and the website is an efficient progressive bonus! Love this place. 8 paw review!
I have been taking my dogs there for 20+ years, FORTUNATELY we've haven't ever had a real emergency. BUT recently my bulldog got a infection on his neck . I was told they are booked for the next 3 months. I new he DESPERATELY NEEDS antibiotics. I asked could you PLEASE just take 3 minutes to come out to the parking lot and have a smell. Anybody could of see HE NEEDS ANTIBIOTICS !. But " that's not our policy" . But all thru COVID 19 , we were doing that for THEM. now my dog is dead !!!! SAVE YOUR PET AND GO SOMEWHERE ELSE!!!!! WHEN YOU NEED THEM YOU WILL GET NO HELP From hillside!!!!
This place is outstanding. I was in and out within 30 minutes. Dr. Kelly was so kind and explained things very well. The vet tech was also very nice. I was shocked when I heard my total price because it was so reasonable! I am so relieved that I found this place and I would highly recommend bringing your pet here!
Very Friendly and welcoming staff. Was seen right away and had a very efficient and informative appointment. Was provided multiple options for care and much less expensive then other vets. Loved how they kept dogs and cats in separate waiting areas.
The best vet I have ever been to! The staff and vets are so nice and really listen to you and care about your pets. They also get you through very quickly, which I appreciate so much! I love this vet and would recommend it everyone!
I've been taking my pet to Hillside Vet since she was a puppy. I absolutely love the attention and urgency that is given when it is needed. Thank you very much for taking care of my Marley And her nasty tooth. If you are looking for a vet that will look after your pet as if it were their own you definitely need to use this facility.
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