Hilton Universal Hotel

I had the pleasure of experiencing exceptional hospitality at this hotel. The room's tasteful design and modern amenities ensured a comfortable stay, and the staff's genuine warmth and attentiveness made me feel like a valued guest. The hotel's commitment to sustainable practices was evident, and their efforts to minimize their ecological footprint were commendable. The dining options were a culinary journey, with each dish meticulously prepared and bursting with flavor. The hotel's convenient location allowed me to explore the city's attractions with ease. I left with a sense of contentment and a desire to return to this exceptional establishment.

This hotel has the perfect location. A 10-minute walk to Universal. If u don't wanna walk They offer a free shuttle service that pick you up and drop you off at Universal City Walk. The shuttle comes by every 15 minutes. It is very convenient for families. The breakfast buffet is very convenient. It is good to feed the family before heading to Universal. The hotel is clean with beautiful views of the theme park. The room is a decent size. Clean sheets and comfortable beds. I only put 4 stars to the room because the bathroom tub was slightly outdated and peeling . And the faucet was leaking. All the staff were professional, courteous, helpful, and kind from front desk staff... to the valet service. I highly recommend this place, especially to families with kids. I would definitely be booking here again. I will leave few pictures of my room view.

Couldn’t think of a better place to stay while visiting Universal Studios!!! Easy access to the Park by walking or shuttle, beautiful views all around, lovely pool to swim that’s heated - and a jacuzzi, top notch room service, massage chairs to relax in, FULL bar, and a very useful shop for all your needs! Certainly will be back! Love love!

Our family had a fantastic stay at the Hilton. The staff were very helpful and accepted to our needs and showed 5 star effort. I was a bit disappointed in paying $172 for parking during our 3 day stay. It seemed a bit excessive since we were staying there. The bathroom had no ventilation system which would have been a good addition to the room, and the lighting was dim even with all the room lights on. With all that being said, we would definitely still choose the Hilton again as it was very clean and had easy access for our handicapped child. Rooms: Rooms are very accessible for handicapped persons Walkability: Able to walk to universal studios from the hotel

Let me start by saying that if you are visiting Universal Hollywood, this is a fantastic hotel option. The walk over to the park entrance is quick and easy if you ignore the signs to the walkway and just head across to the Frankenstein Parking garage and use the escalators. We got one of the park facing rooms and the view is incredible just wish we had visited on nights where the Hogwarts Castle show was going. Check-in was quick and easy and everyone behind the desk is super helpful and nice. We did take advantage of the room service and, while it was super expensive like most room service is, it was very good food. We also stopped in to buy some snacks at the little shop which is also very expensive but again not a surprise. The property is kept very clean and pleasant. We experienced no actual problems during our stay at all. The only two complaints I have really are: 1 $40 for parking per day is a lot in addition to the room cost. I understand charging for valet but to self park in a deck that is built at the hotel it seemed an unnecessary charge. 2 The beds were hard as a rock. I'm sure a lot of folks will find this to be a positive but, as someone with hip and back issues, I did find I needed some ibuprofen each morning because of how sore I was. That all being said, we will definitely consider this hotel should we visit the area again. Nearby activities: Universal Hollywood Walkability: Super quick and easy walk to Universal's main gate.

We had a great stay at the Hilton. Our room was great and staff was friendly. The location was great but we got lost a few times trying to get there. Lol! Our GPS took us into the universal studios parking lot and we had to wait in line to turn around. That area is confusing but we were grateful for the shuttle to and from Universal. It saves money on parking. Nearby activities: Lots of things to do. Universal studios is across the street for fun, shopping and food. Food & drinks: We had food at Pink's and at the Chocolate emporium. We ate at the bar at the Hilton. Our burgers were great!

This hotel is excellent! Clean. Fast service. Everything is easily accessible. Our room on the 11th floor was spacious and had an amazing view. Shower was so relaxing and has many options. Bed was comfortable and pillows were soft. Plenty of spots to charge cell phones, tablets, and laptops! WiFi service is solid, fast, and stable. Rooms have a small fridge, iron, coffee maker, plenty of towels, a small safe for any of your valuables, and hangers for at least a week stay. The conference rooms for business travelers are big and spacious. The City Walk/Universal Studios is less than 10 minutes away. Pool on the ground floor is not too big but never crowded. We recommend this Hilton!

My second stay at this hotel! Love the spa & pool, open until late at night which is great. Handy location to Universal Studios five min walk and has a train station nearby. Friendly service by all staff members, they even look after your luggage after check out. Love the turtles and fish outside in the pond. Big and tidy hotel rooms. Each room also comes with a bathtub, which is an added bonus!