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JOANN Fabric and Craft Stores

  1. Clive
  2. Clive University

Reviews, get directions and information for JOANN Fabric and Craft Stores

JOANN Fabric and Craft Stores

About

Creativity starts with Jo-Ann! Jo-Ann has the largest selection of fabrics and the best choices in crafts all under one roof.

Description

Creativity starts with Jo-Ann! With the largest selection of fabrics and the best choices in crafts all under one roof, Jo-Ann leads the way in DIY self-expression. With all it has to offer, Jo-Ann is truly the place where America's sewers and crafters shop, discover and learn!



"Visit your local JOANN Fabric and Craft Store at 9999 University Ave in Clive, IA to shop fabric, sewing, yarn, baking, and other craft supplies."
Address: 8801 University Ave, # 20C, Clive 50325
Phone: (515) 225-6517
State: IA
City: Clive
Street Number: 8801 University Ave, # 20C
Zip Code: 50325
categories: arts & crafts store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 18:00

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Reviews
I placed an in-store pick-up order online at 10:30 am. It stated on line to give a hour or two for email notification that your order is ready for pick up. I live a little over an hour away so I headed to Des Moines to pick up 6 skeins of yarn. I got to Joann at 2:30 pm, asked if my order was ready for pick-up and was told "NO. You are not supposed to come in until you receive an email saying it is ready". I explained that I live a long ways away and it's ok that it isn't ready. I can grab it myself seems how I am here and save your employee the trouble. Oh no, I was told I couldn't do that and to just look around while they got it ready. No problem, that's what I did. I came out of the bathroom to hear the employee that got my order ready complaining about me. I said "I offered to get the order myself and you are rude!" She continued to run her mouth to me. Made me feel like crying because I never complained one time to them!! Never again!!
I came here with the intention of spending 300 to 400 dollars. Well. If the customer service I'd gotten had been where it should have been, I would have. Maybe Sunday employees just hate their jobs? To start with, I could see the fabric I needed, but do to an issue with my arm, I couldn't reach it. So I took the one roll that I was able to reach to the counter and told the man there that I needed help getting the other rolls because I needed this amount. He stared at me and goes "well there's only this amount on the roll". I said yes, that's why i want help getting the rest of it. But i can't reach it. He shrugged and went "then you don't get it". So I said ok. Then I don't want any of that then. He then slammed around the rest of the fabric that I was getting and had an attitude about cutting it for me. I went to the counter to purchase my order, where the cashier asked if I'd gotten everything and when I tried to explain to her what had happened, she talked over me, then ignored me entirely and spoke to my friend instead of me, despite the fact I am the one paying. Then told me if I didn't like having problems I should download their app. I don't know how an app would've stopped that issue. I told her that's probably not helpful and that I don't want their app, especially since I live far away and only make trips in once in a while and she just shook her head at me and practically threw my receipt to me. Think I'll be switching to Amazon for sewing materials now too.
Love the new store! Everything is very organized and clean. There is a great maker space for groups!
The store is well stocked however I have heard several people want the classes to return.
The old store had a better selection of apparel fabrics and had better prices. I went there yesterday to buy this fabric I knew they had that used to be $8 a yard and it’s now $18 a yard. I ended up leaving and going to hobby lobby where I found better fabric for $7 a yard. I don’t plan on revisiting this store I’ve gone a few times and been disappointed every time.
Love this joanns, it's huge. We didn't even have time to get through all of it. My grandma really liked it, just need to have the glow in the dark yarn for her in stock.
Fantastic place! There is so much fabric and related stuff. You need to plan enough time to see everything. Great selection and good prices. Awesome service and support.
Is a very nice place! I found all the items I needed! Helpful clerks
This is a terrific store. It is clean and well organized. The shelves look like they could be restocked.
I am giving this place a four star because of the big price tag. The reason I am giving it four stars though is because they always have sales. At this time, they are giving 50% coupons off anything in the store with no exclusions. This allows you to score some pretty sweet deals. Below are the logos for Jo-Ann so that you know what to look for if you decide to visit.
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