Kovacs Funeral Home Inc.

Just over one year ago- a couple of weeks before Easter, I became a widow. it was a year that was supposed to be one marked with happy milestones: my 10th Anniversary, which came a few short weeks after my husband's death, and my 50th birthday, the speeding train my husband had been teasing me about since his flew past him 4 years before his untimely death. I am a good judge of character and I've had a lot of experience with death in a medical career which started at age 16, when I started volunteering for the Springfield Ambulance Corps. Michael Kovacs was once of my EMS colleagues in those early days, and I always remembered him as a compassionate, warm and gentle person... perfect for taking the reigns of the family business. Though I didn't want to think too long about it, I always knew who I would turn to when I lost a loved one. The first time I needed to make that call was when I needed to have the remains of my beloved dog removed from my home when she died unexpectedly. My fur-baby was handled and treated as the "child" she was to me and my husband. I never imagined my next phone call would be for my husband almost 14 months later. Unfortunately, I have been to too way too many funerals in the past few years. I've been to some done nicely, a true celebration of the life of a loved one, and others where the lack of a good funeral director was painfully evident. I realized that it added so much more strain to the unfortunate family trying to cope with the loss of a loved one, financial burdens of a funeral, and little guidance through a difficult process. I have counted my blessings on many occasions when I think back to how Kovacs funeral home helped me through my early days of becoming a widow... the prolonged wait for church availability due Easter would have been intolerable if it was not for Michael Kovacs. In a time where my brain was foggy from little sleep, I never needed to worry about the planning of the service or inurnment. It was fully covered and helped me find the strength I needed in those early days. For anyone looking for the services Kovacs Funeral home can offer, I can only say search no further. You will be in good hands at this difficult time!

Absolute worst place. Avoid at all costs. I realize people never look the same but this was disgusting. My beautiful mother in law looked like a Halloween prop. Someone also described her as looking like a gray trash bag. What a horrible job they did with everything. My sister in law walked in and said she thought they put the wrong person in the casket and then she had to redo her makeup and hair. They didn't even use the lipstick we gave them for her. Our friends and family were so distressed by seeing that and we can never get that back. They also did a horrible job at the viewing and funeral. There was no one there to usher people in and direct them where to go. When my husband confronted Michael, the owner and crappy makeup artist, about it, he would not even look my husband in the eye. My husband told him he owes our family a huge apology and he just said "ok" and did not even offer an apology and was rather standoffish about the entire thing. He also cut off another funeral procession on the way into the cemetery and alot of the cars from both got mixed into the wrong procession. It was total stress and chaos with us having to call friends and family to tell them where they needed to go. The entire experience was absolutely heartbreaking.

We used Kovacs for our grandparents, uncle and mother. Each time they were very kind and very helpful during a difficult period. I would definitely recommend them.