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Reviews, get directions and information for Lake Charles Memorial Health System

Lake Charles Memorial Health System

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Lake Charles Memorial Hospital is the region's largest family-centered medical complex, serving the healthcare needs of Southwest Louisiana and Southeast Texas.

Description

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Lake Charles Memorial
Patient Representative
Missy Vanicor
337-494-3030
[email protected]

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"Lake Charles Memorial Hospital is the region's largest family-centered medical complex, serving the healthcare needs of Southwest Louisiana and Southeast Texas."
Address: 1701 Oak Park Blvd, Lake Charles 70601
Phone: (337) 494-3000
Email: moc.hmcl@redlefm
Parking: Lot, Street, Valet
State: LA
City: Lake Charles
Street Number: 1701 Oak Park Blvd
Zip Code: 70601
categories: medical service, hospital


Reviews
My one-year-old son had RSV and was transferred from Christus to LCMH. We were told by the ER staff at Christus that a room was ready for us at LCMH. In fact, we waited an additional two hours in the ER at Christus so that our room could be made ready. When we got to LCMH, he was admitted to the ER even though a room was supposedly ready. We waited behind several patients for a triage to open up and nothing was done by the ER staff. The lady at the front complained to her co-worker that she might have strep. My wife had to administer medicine because the nurses couldn't do it. The ER doctor was also useless. When we got the bill, we had a $2,000 charge for the Emergency Room that we never should have been admitted to. For comparison, we were only charged $450 by Christus for the time we spent in their ER. I tried several times to dispute this, but could never get in touch with anyone. They do not answer emails or return phone calls When I finally did reach someone, she told me to dispute it with my insurance company. That did not sit well with me. They set me up with a payment plan where we would have had to pay $200/month. I explained that we could not afford to do this and was told that I could send a monthly check of whatever amount I could afford. I sent a check in March and never received another statement. Our account was then sent to collections. Let me be clear: the Pediatric Department at this hospital was wonderful. Once we were finally admitted to our room, our son was treated very well. Our nurse, Monica was extremely helpful and the doctors explained everything very clearly. My issues lie with the ER staff and the billing department.
My baby became ill while we were visiting lake Charles and ems told us this was the only hospital with a pediatric unit they lied. Now upon arrival I was pretty impressed because there was a team waiting for him in the er Once we made it to the floor IT ALL WENT DOWNHILL!!! I’ve been given the runaround about my child and what’s going on with him They have no towels here The housekeepers never showed up to clean the room or bathroom it’s nasty and the toilet in here keeps backing up!!! The lab tech had blood EVERYWHERE and said nothing nor cleaned behind herself! I’m ready to go back to Houston where it’s chaotic but yu know it’s clean and u know what’s going on with your child My baby is only 2 months old and he’s a preemie at that
Was having symptoms of a stroke, could barely talk. Waited hours upon hours in the waiting room because no rooms were open. which if anyone knows a stroke there is a golden hour, the first hour is your chance to get everything figured out and medicated. this wasn’t the case with memorial. Dr told me to give a urine sample and that she’d wait outside the door. Open the door to no one. She was no where to be found. So I walked around with my urine sample until my mother in law demanded that someone actually take care of me. Total hours spent was 8. Just for them to tell me I had a “headache”. Worst hospital ever. Very rude and unprofessional. I wish I could give them 0 stars and actually report them.
We went in last night and the nurses were amazing and so sweet. Shout out to Caitlin. Hopefully I spelled that right. She kept the mood light and was a joy to be around. Thank y’all!
Went to this sorry excuse of a hospital for my panic attacks and they held me in a psych holding cell then force transported me to Bunkie, LA where I was held for a week against my will at Beacon. During this time I was put in with literal felons and drug addicts. I went to the hospital to admit myself but instead I was forced to stay at this facility for 7 days not 3 I wasn’t allowed to leave on my own choosing. I had no clothes just scrubs. I wasn’t even allowed outside. I had a tracker beacon attached to me during this time so if I tried to run. Tldr don’t go to this fing hospital for panic attacks
LCMH is the worst healthcare facility I've ever been to. I am extremely disappointed. I waited eight hours and was prescribed an antibiotic I had an allergic reaction to. When I called to request something else be called out due to an allergic reaction, I was told that I would have to come to be seen again. It was bad enough to wait six hours, have my arm stabbed and bruised by an inexperienced nurse in the triage, and overhear another nurse admitting to forgetting about me. I'm in utter shock at the lack of care and complete unprofessionalism that I experienced at this facility.
This hospital and staff is amazing. I was admitted on Christmas day and had to stay for three days before I was well enough to be released. I started out in the emergency room. They went above and beyond. After that I was moved to the seventh floor and right away I started receiving the same treatment by the doctor's and nurses up there as I received in the emergency room. You can tell from the top to the bottom that they care about their patience. It is more than just a job to each and every one of them. I just can't say enough good about the hospital and Staff. Thank y'all so much for caring and doing an amazing job.
They wait times are rediculus the hospital is very disorganized and forgot about me twice and finally I get into a room the doctor prescribed meds the nurse comes in and hands me the med I ask what is this she said it's for your diabetes to being the sugar down I told her I'm supposed to be getting propranolol and she grabbed the meds and said I'm sorry that was for my other patient now if I wouldn't have questioned her I would have took someone else's med and it would have possibly hurt me this place has to get it together I will never come back here
Be very careful with LCMH. Had simple eye surgery, was in their place for about 5 hrs. Was billed $27000 called bogus/voodoo billing. Medicare paid $3850 and I paid $785. Then came the bogus/voodoo bill. Medicare has allowed them to bill bill me an extra $1100 making this like an 80/60 deal. BEWARE!!
Worst place to go for an emergency!!! After waiting forever and a day even though there wasn't but 2 other people left and went to Imperial Urgent Care, they are the best! They couldn't do all the stuff I needed and they called Oschner across the street and they took me right away and was out in 2 hours!!! I would still be in the E.R. at Memorial!
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