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Reviews, get directions and information for LensCrafters

LensCrafters

Description

At LensCrafters located at 28330 Paseo Dr, we believe vision care is about far more than a pair of glasses or a prescription. Eyes are windows to the world, capturing memories and immersing us in moments. Vision is a precious gift that we are passionate about improving in every way. Your Wesley Chapel LensCrafters continues its dedication to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a selection of handmade frames from brands around the world such as Ray-Ban, Coach, Oakley and many more. The associates will help you find the right prescription lens for your lifestyle. Each pair of lenses, whether single vision, bifocals, progressives or polarized sun lenses, is crafted in our labs. We do what we do because we love eyes and care about the people behind them. Eye exams are available from Independent Doctors of Optometry at or next to LensCrafters in most states.



"28330 Paseo Dr LensCrafters is dedicated to quality vision health with services and technology that ensures you always see your best. Our associates are trained to help you find the perfect pair of prescription eyeglasses and sunglasses. We feature a wide assortment of designer brands such as Ray-Ban, Oakley, Vogue and more. We accept most vision insurance plans, including: Aetna, EyeMed, Humana United Healthcare Vision, and many more. At LensCrafters all prescriptions are welcome!"
Address: 28330 Paseo Dr, Ste 180, Wesley Chapel (Floride) 33543
Phone: (813) 973-1594
State: FL
City: Wesley Chapel
Street Number: 28330 Paseo Dr, Ste 180
Zip Code: 33543
categories: optometrist, sunglasses & eyewear store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 12:00 - 18:00

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Reviews
Super sweet staff, felt like I was back home at the Jacksonville location! Lenscrafters seem to be amazing at all of their locations. Incredibly fast experience as well. Got everything I needed done in a day! Lens quality felt amazing. Brought my own frame in and they were happy to help me get my prescriptions on them! Unfortunately I didn’t get a chance to get their names but everyone was so sweet.
The little nose piece on my glasses had broken off and I went in to LensCrafters to see if they could fix it. The Manager, Ariel Ortiz took my glasses back to the eyeglass technian and he fixed the glasses immediately. When I asked how much I owed, he said "you don't owe anything...just remember us the next time you need glasses". He was so pleasant. Thanks, Ariel...we will definitely be back.
Working with Joy was exceptional. We picked a pair of glasses out and the last minute we changed our mind to another pair . She was patient and redid measurements she made sure that my daughter was happy with her choice. joy was super experienced in the lens options as well can’t wait to see my girl in her new Versace glasses
Friendly and knowledgeable. I got my glasses with all the bells and whistles in no time. The price was a shocker. Like I said i got lenses with all the bells and whistles in a really modern looking Ray-Ban frame for under $600 cash, no insurance. Just a 60% discount on lenses with the purchase of frames promo going on right now.
Ms. Joy is always very pleasant and professional. She goes above and beyond to search for customer insurance benefits and apply Lens Crafters discount to create a great experience! I am a return customer for years! Thank you!
I worked with Mrs. Joy to get my prescription glasses. She’s very kind and knowledgeable. I’m definitely a satisfied customer and will be coming back in the future.
I haven't bought new glasses in years, the experience was good. Lots of frames to choose from and Shelly helped out with my choice. Great experience! Now I can't wait to get them..
I have had the best experience with the Lenscrafters at Wiregrass Mall. Store Sales Manager Ariel and his staff, Shelley and Nelly, were amazing, most helpful, and professional! From warranty lens service to offering the best price on prescription sunglasses, I could not be happier with their support! This is why remain a returning customer.
I accidentally damaged my Oakley eyeglasses that I purchased at Lenscrafters several years ago and were out of warranty. The staff at Lenscrafters, Wiregrass Mall at Wesley Chapel repaired my eyeglasses free of charge and returned them expeditiously. The customer service at this particular Lenscrafters is exceptional and all products are quality eye ware. I would like to personally thank the staff at Lenscrafters, Wiregrass Mall, Wesley Chapel for the way they took care of my damaged eyeglasses while providing exceptional customer service. I recommend this Lenscrafters whole heartedly without any reservation. Thanks again Lenscrafters, Wiregrass Mall.
Not sure who her name is but there is a lady at the appointment desk who isn't putting her best foot forward with customer service. When I was discussing insurance with one of the other representatives in store she went out of her way to cut me and the other representative off to inform me that the information I was explaining made no sense and laughed not explaining further. I would understand if she did this if I was being rude but all I did was state the insurance was last under my fathers information and wanted to make sure it was transferred over successfully, sure some questions may have sounded silly but if this is my first time making my own appointment id like help and reassurance not laughter and interruptions. The doctor and the lady I was originally speaking to were sweet and I enjoyed the visit after that. Later, when I received a call instructed to make an appointment to pick up my items, which I did, the responder was slow to respond, very sarcastic and told me no available hours or days just told me "we close at 6." This isn't helpful at all considering this is my first few attempts to work with lens crafters on my own rather than under a guardian. Im not sure if it was the same lady as before I forgot or never fully caught her name but if it is i feel like every time i speak with her she looks annoyed and I feel her excitement is forced, this may not be a good field for her if she feels this way.
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