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Reviews, get directions and information for McDonald's

McDonald's

About

Dedicated to everyone who says, “i’m lovin’ it”. To our super fans – We salute you.



"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."
Address: 6910 Rosemead Blvd, San Gabriel 91775
Phone: (626) 285-6205
State: CA
City: San Gabriel
Street Number: 6910 Rosemead Blvd
Zip Code: 91775
categories: sandwich shop, burger restaurant, fast food restaurant


Opening Hours

Monday: 04:00 - 02:00
Tuesday: 04:00 - 02:00
Wednesday: 04:00 - 02:00
Thursday: 04:00 - 02:00
Friday: 04:00 - 02:00
Saturday: 04:00 - 02:00
Sunday: 04:00 - 02:00

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Reviews
Every other time I've gone here my order is never 100% correct. Food is average of what you'd expect from a McD. Service is sub-par. I placed an order around 830p via mobile app and when I arrived, the app options were: Pick up inside or Drive Thru. I chose to pick up inside but the doors to the dining room were locked. I look on the windows to see when the dining room is closed and the times were scratched out. No employee sought to let me know the dining room was closed and in fact, one employee, who was on their break in the dining room, saw me trying to open their 2 points of entry and didn't say anything. Once he was done eating, he went right back behind the counter. If you're going to close your dining room, then you should be able to control your apps features by ONLY allowing the drive thru option available. They closed the "park in a # spot" option so why not close the pick up inside option? Eventually, I went to the Drive Thru and let them know the option I chose on the app and the drive thru employee apologized and said to come around to the window. I would've been okay and satisfied with this whole situation but they forgot one item from my order and I really didn't want to go back and deal with such poor communication and service that I've experienced time and time again. Last night was the official end of visiting this location.
This franchise can be better managed. Drive thru is only good if you enjoy waiting, and waiting. The attitude of the workers is less than cordial.Food: 2/5
It’s 10:20PM and they are already closed. I asked the stuff If they changed business hours, he didn’t answer my question but told me they are closing because there’s no new order. I’m wondering if they will be close at 8PM in the future if there’s no new orders coming up? I mean it’s a McDonald’s right? I’m not sure if the owner’s aware of this situation, if not, this is not right.
I've never been to a McDonald's that was run so poorly. The bathrooms were a disaster, the soda had the wrong syrup & soda water mix, there were no medium or large soda tops only small, the napkin dispenser was empty, the fries were not salted correctly they had very little salt if any, and the burgers tasted awful. I told them that there were no napkins and no med. or lg. drink tops but they did nothing about it. We ordered, ate, and we were there for some time and yet they never took care of the issues I brought to their attention. I will never go back to this location.
I think the place has been having a staffing issue the last few months. Always overwhelmed no matter what time of day you come. My orders have consistently incorrect & whenever I get a regular cheeseburger/McDouble the sandwich is like comically smooshed. It seems like they only ever have this one Manager on and I really hope they find more employees and give this poor woman a break.
My review does not reflect what I think about the restaurant. I chose a random number of stars. however, the problem I see is there are mobile orders, which are very large, regular orders, panel orders, and drive-thru orders. that's the problem with the transhumanist Great Reset. the only way is to do only regular and drive-thru orders.
Usually this McDonald's is my favorite to go place saturday mornings but this time I have been left disappointed i ordered 2 sausage mcgriddles and 1 sausage mcmuffin , somethings missing right? Instead it came with bacon. I should have been told during my pick up that there was no sausage I would have not ordered if it was going to come like this . Not sure if I'll come here again .
A problem I have had with this location and the one in Arcadia is that for take-out/delivery they like to give you a medium fries in a large fries container. I am not sure if it is just the employees or the if it is the management that hopes to boost the profit by counting on the customers not coming back to complain. When you spend the extra money on delivery you are going to expect the order to not always be as hot as eating at the location, but at least they could give you a full order for the money you pay.
Last Thursday I came here in the afternoon and the lobby door is locked! Me and other customers were trying to enter the lobby, but the manager refused to let us in. Very rude. They are open in the drive thru but it’s a long line. Other McDonald’s always have their lobby door open especially during business hours. It’s only 1pm but I don’t know why they close the door. We are hungry and not all of us can go to drive thru
The customer service is awful: the soft drink is overcharged with $1.79 for a large cup and the soda is decarbonated. The other McDonald in Temple City near Las Tunas Dr has better equipment and customer service by greeting me when I went in. The staff are working slow and have negative attitude.
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