Reviews
GSH outpatient pharmacy is the worst. Lets start off with their customer service. It's almost non-existent. The pharmacy techs are horrible. From them answering the phones with an attitude to them having attitudes when you pick up your prescriptions. They could at least smile. Next lets talk about the lack of communication. If you don't have a medication in stock why not reach out to the patient and let them know instead of them coming to the pharmacy being told. This has happen to me several times. My doctor has sent a prescription and the next day I go to pick it up and the pharmacy does not have it. So I have wasted a trip when they could have called me to say they don't have it. Now I have to try and find a pharmacy that has the medication. The manager Sam needs to do better with his staff. They need to be more proactive with the patient care aspect. We are sick people and a simple phone call to say we don't have the medication will suffice. Last but not least, please stress the importance of good customer service.
Absolute worst ER in town, worst I've ever been to period and as someone with multiple health issues, I have been in ERs a lot. Went there twice for vomiting. The first time they dismissed it as a stomach bug. 2 weeks later, still vomiting, I went back. The PA who saw me suggested maybe I was throwing up from smoking too much pot! I had not smoked any pot, actually! Such an insulting and dehumanizing experience, and not the first bad experience I've had there, either. Once I went in with kidney stones, they told me I didn't have any kidney stones, gave me nothing for pain, and sent me home... where I almost immediately passed 2 kidney stones. Anyway, go to basically any other hospital ER if you have a choice! This review does not encompass the whole hospital; I had my gallbladder out and the surgeon and crew were great
Had same day surgery for appendicitis. Nurses and doctors are great. Thanks for saving my life
I love Good Samaritan Hospital. I went in the Emergency department and was in a room within 2 hours. I had A DVT in my right leg which traveled to my lung, they started to quickly work at getting my blood to thin out, and they took good care of me. I recommend this hospital to everyone
I brought my daughter there after falling off her scooter. Her whole face was scared and she got stitches. They said they are sending her prescription to her pharmacy. They never did! Had hey mother at the pharmacy looking stupid. When I called so they can fix it, they said they can't do anything and to buy it myself!?! They LIED and told me that the discharge papers said I should buy medication. When I asked what page, she hung up the phone on me! Replace the entire staff! Terrible hospital with NO CONCERN for their patients. Sorry excuse for a medical operation. I'll be filing a complaint to the Department of Public Health as well as to the Joint Commission. You can't treat people this way and think you'll get away with it.
Family, I need your help. I thought long before doing this. Please help me get the word out regarding my care at this hospital. With the exception of the ICU staff and most of the Respitory Care Team, my stay here has been most challenging. I am starting to report on my experience and want to have this publicly documented with you all. Please feel free to contact hospital administrartion on my behalf. Details are below: _______ Absolutely horrible experience. Good Samaritan I am currently leaving this review from my hospital bed in 311. Admitted for respiratory issues, had problems with staff beginning in the ER. Staff in ER is asking for sensitive patient information in the middle of the waiting room, going from patient to patient with a mobile cart!!!! Had to beg to be seen before being moved. Moved to two different floors with inattentive and RUDE nurses and techs. Had to vomit and the staff acted if I caused them a major inconvenience. Eventually moved to ICU where ironically, I received the best care and attention. Kudos to that staff which appears to be the only highlight of this terror hospital. Now moved to 311 and nurse and respiratory therapist have been rude like on other floors and when speaking with Charge Nurse Terryto address issues, blown off and gaslighted to believe that my issues are minuscule at best. I need to speak directly not fill out a form with hospital administration, ASAP!!
I had a great experience I’m sorry for everyone’s else’s bad ones but it doesn’t seem like there talking about the same hospital. Everyone was so nice my meds were on time. Whenever a nurse would come to my room they always had fresh ice water for me. The food was great. My surgery went great. My surgeon Dr. Hung was fantastic after one week you couldn’t even see the scar and I had a quarter of my leg cut off. So for me I give them 5 ***** stars.
Nurses turning on each other, staff members filing grievances against each other. Horrible bedside manners the nurses here are rude and lazy and unprofessional. I’ve seen flight attendants Take care of people better than the nurses at this hospital. If you have a loved one that has a serious medical issue do not bring them to this hospital.
My experience at Good Samaritan Hospital was Not Good. Waited over an hour after Midnite in Emergency to locate a room for a doctor to see me. I was one of three people in Emergency room waiting. Upon putting me in a room they moved me to another. While staff waited for a hospital room they tried to take blood samples. After three attempts with two different Emergency room Nurses they was unable to draw blood. They found a room for me upstairs. While nurse was admitting me she attempted to take blood samples. She too was unable to draw blood. At 2AM they sent in a expert in blood draws with a machine to locate a vein. Nurse attempted twice with no blood. I have Never had this much difficulty in getting my blood drawn. I had Five punctures in my arm with no success and was bandaged. I was worried after seeing the blood draw expert with her machine that Good Samaritan staff were Incompetent. At 3AM a phlebotomist blood Expert was able to my draw blood on her First attempt. There were other issues with medications that I won't go into. I had a bad feeling from the Beginning about being admitted to Good Samaritan. On retrospect and upon reading these reviews my instincts were correct. Never, again. There are Excellent hospitals in Baltimore. Not this one. vein a procee After settling in they placed me into another room at m
I went into a he hospital emergency room at 2:30 this morning. I sat there for over 3 hours without being seen. No one bothered to inform me of a delay. I saw people coming in after me and being taken to the back before me. I got fed up and I left. I would expect better from a hospital of this so called calibur. I just hope that the next time I need to go the hospital I’d rather do it at home where I can have someone tell me that there’s ging to be a long delay. This is ridiculous.
