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Moda Operandi

  1. New York
  2. New Hudson Clothing Store
  3. New York Clothing Store

Reviews, get directions and information for Moda Operandi

Moda Operandi

About

The only place to preorder looks straight from the runway. And shop our expertly curated Boutique, ready to ship today! Now on Snapchat @modaoperandi!

Description

Moda Operandi is the first online luxury fashion retailer to allow members to preorder tomorrow's fashion today. For those who just can't wait? M'O also has a boutique of curated, in-season merchandise ready to ship now!

Address: 315 Hudson St, New York 10013
Phone: (212) 229-2075
State: NY
City: New York
Street Number: 315 Hudson St
Zip Code: 10013
categories: brand, retail company, women's clothing store



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Reviews
Never again! Errors and unresponsive. I bought earrings from Moda Operandi. They sent me the wrong ones, then didn’t respond to my inquiries while they had the limited stock, and could have held it for me, charged exorbitant amounts of postage $75 AUD one way. Exchange is impossible and returns are a joke. I still have no idea if I will get my earrings or my money back!! All up I’ve spent $500 trying to resolve the product was $261 with nothing to show for it - an absolute con-job!
One of the worse customer service I've ever experienced. I lost $300 from them, they literally have just stop responding to my emails. Do NOT buy from them, go to Saks, ssense, mytheresa or Net-a-Porter, anyone but them. trust me save the headache shop elsewhere.
Practically a scam. Have no idea how this is a luxury company. Placed my first order which arrived 2 days later than originally stated. Tried contacting customer service numerous times after realizing it would arrive later than expected, and stressed the importance of it arriving by a certain time as we needed it for a weekend away. Most of the time, customer service wasn't even reachable during the window of time they post on their website. In the times I did get through, they assured me it would arrive on time, and ultimately it did not. Had to return for a refund, and shipped my items back. Did not hear back for a whole week after the item already arrived at the warehouse, and had to contact customer service yet again for them to even initiate processing the refund. If I never reached out, I'm sure no email or refund would have ever come.
I can’t resolve a refund issue with MO costumer service. Very bad replies and don’t understand the magnitude of the problem. Anti costumer help team and business.
Very unhelpful when dealing with returns.
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