MFHA is an educational nonprofit that helps individuals and organizations build their Cultural Intelligence to deliver better business results.
Our Approach
“Build culturally intelligent brands and leaders”
Definition of Cultural Intelligence
Cultural Intelligence (CI) is having the knowledge, skills, and abilities necessary to effectively
and appropriately engage people from different cultural backgrounds to deliver better
business results.
Benefits of Cultural Intelligence
• Increased employee engagement
• Increased innovation and flexibility
• Attract better quality talent
• Improved sales and reduced costs at unit level
• Reduced multicultural risk
Whom We Engage
Workforce, Customers, Community and Suppliers, who make up the “Dinner Table of Opportunity”.
To bring the economic benefits of diversity and inclusion to the food and hospitality industry by building bridges and delivering solutions.
Our Solutions Help Members --
1. Raise the Topline
Sell, Market and Serve Multicultural Markets
2. Improve the Bottom-line
Attract, Engage & Develop Multicultural Talent
3. Build Brand Value
Establish culturally authentic community connections
Products
• Conference, Roundtable & Workshops (Live)
• Webinars
• Cultural Assessment
• eLearning Modules
• Workforce Outreach – Showcase of the Stars™
• Original Research
• Consulting
• Publications
Products List
Conferences, Roundtables & Workshops
• The Business Case For Cultural Intelligence
• Engaging Employees From Diverse Cultural Groups
• Multicultural Career Enhancement
Webinars
• Cultural Intelligence on Demand (video streaming)
• Disability Webinar Series with Solutions Marketing Group
Cultural Assessments
• MFHA QCIA (Quick Cultural Intelligence Assessment) - self-administered
Establishes a benchmark of corporate Culture & Inclusion programs
• MFHA Diagnostic Assessment – Assessment of Existing Corporate Culture and Inclusion Programs vs. Best Practices of Corporate Leaders in the Field
eLearning Modules
Latino/Hispanic, Black/African-American, Asian/Pacific Islander modules designed to guide managers and supervisors to more effectively engage employees from diverse cultural groups.
Workforce Outreach
“Showcase of the Stars™” career exploration program for High School & College students
Consulting
• Multicultural Talent Acquisition Consulting
• Middle Management Coaching (GM, Director, CXO, EVP, SVP, VP, AVP)
• Risk Management Consultation
Proprietary Research
Best Practices, Website Cultural Inclusiveness Assessment, Diversity Studies: State of the Industry
Digital & Print Publications
Multicultural Leadership Ads, eNewsletters, “Members Only” Resources
The foundation of our Solutions: Products designed to educate, advocate and connect.
Educate - Cultural Intelligence and professional development training to drive business
results.
Advocate - Promote the career and business opportunities that exist with member
companies for minority talent.
Connect- Help industry professionals connect with each other for informal mentoring
and networking at our events and activities.
