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Munson Army Health Center

  1. Fort Leavenworth
  2. Monson Health

Reviews, get directions and information for Munson Army Health Center

Munson Army Health Center

About

The official facebook page for Munson Army Health Center -monitored/updated by the MAHC public affairs officer. Networking does not constitute endorsement.

Description

Munson Army Health Center - Passionate professionals inspiring our community to proactively participate in their healthcare; significantly improving their health.

Mission

Munson Army Health Center provides patient centered, provider driven, evidence based healthcare in order to develop and support community based health.



"Military Health Center Offering Primary Care and The Specialties Below:•Chiropractics•Clinical Psychology•Community Health•Dietetics•Family Advocacy•Family Health•Family Medicine•Immunizations•Internal Medicine•Mental Health•Occupational Health•Optometry•Pediatrics•Physical Therapy•Population Health wellness•Psychiatry•Psychology•Social Work•Substance Abuse"
Address:
Phone: (913) 684-6000
Email: [email protected]
State: KS
City: Fort Leavenworth
categories: medical center, government organization


Opening Hours

Monday: 07:30 - 16:00
Tuesday: 07:30 - 16:00
Wednesday: 07:30 - 16:00
Thursday: 07:30 - 16:00
Friday: 07:30 - 16:00

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Reviews
Went in to get a hearing exam. Was told by the NCO at the counter that they do walk-ins but were closed already so to come back tomorrow. Show up the next day 45min til closing and an empty waiting room and am told they do not accept walk-ins every hearing facility on every base I’ve been in for 12 years takes hearing tests for walk ins. Ask if they can make an exception because there isn’t anyone being seen and it’s an hour til closing. They say no because they see their last walk in at 1500. I ask if I can make an appointment for that afternoon because there isn’t anyone being seen. I am told no because the appointments for that day are taken already. I ask if there are any appointments coming in today for hearing that way if no one shows up I can take their slot. Tell me that they cannot see when the appointments are but only that they are filled excuse me? So I ask if they cab squeeze me in because a hearing test doesn’t take very long at all. “Sorry we don’t take anyone past 1500.” “But you guys don’t close for an another 45 minutes. A hearing test doesn’t take long at all.” “It depends.” “Depends on what?” “Depends on how good your hearing is” Two very unprofessional and snarky Soldier. I wait outside because I had a feeling they were just trying to get me to leave on a Friday. No one ever shows up. Hearing booth operator is just sitting around chatting. So bottom line: -they take walk ins in the afternoon but not if you show up an hour prior to closing -all appointment slots are full but they can’t tell you what time they are -they take their last hearing test at 1500 but close at 1600 -they can’t tell you how long a hearing test takes -they are rude and sassy sounding
I was sent to the community to have surgery. I waited two months to be seen. On arrival I was told that the ultra sound was not sent and they were going to call to try to get it. Now Im sitting in the hall exam room waiting to see a surgeon with no information. Pretty ridiculous.
Recently my husband was diagnosed as a diabetic due to needing to have most of his pancreas removed. The staff have been very kind and helpful getting us the tools and medication he needs. Even so far as to suggesting and changing the glucose testing device and strips he needs. Yes there a bit of a wait BUT it's worth the wait when they care for the patient
Normal I would have given this pharmacy a 5 star but today I was sooo sooo upset. Two weeks ago I went to the pharmacy to pick up my prescriptions and one medication was out and I was told that the Pharmacy would notify me once medicine came in. No problem, a week in half later I called on Monday to see if the medicine had came in, the gentleman apologized for me not getting notified and said yes, and I could come in that afternoon to pick it up, I told him I couldn’t pick it up until Wednesday, he said no problem. Wednesday I came through the drive through and the lady said there wasn’t any medicine for me under my name, I then explain to her about my call on Monday and she went back in again to check… she seemed a little tee-off that she had gone back and forth to check my prescription, I waited at least 20 to 30 minutes for my ID and to see if the matter was straightened out about my prescription and then she finally came back with my prescription and said because I waited two weeks the medication was placed back on the shelf, as if this was my fault for me not receiving my prescription… I told her because of the negligence of the pharmacy not notifying me and with me calling to inquired about it I found out it has been in and waiting for me to pick it up. This was no fault of mines… she acted like it was my fault that I let the medication get placed back on the shelf, I again told her this was the pharmacy mistake. She totally disregarded what I was saying and pretty much in so many words was saying get over it, you have your meds and that’s what’s count, I was so fierce I couldn’t wait to get home to write an review on how dissatisfied I was of the customer service received. She was very rude and I hope I never get her again. She was not a good representative for this pharmacy!
Long, tedious process for scheduling appointments and especially picking up prescriptions at the pharmacy. I've been turned away twice for vaccinations that I'd missed previously because they preferred that I shedule another checkup with shots. Doctors and nurses have been very friendly and kind. All informative and understanding but a few things could use a little reform.
I am US Navy retired, and the Munson Army Health Center staff always make me feel like I'm a 4-star General when I arrive! Outstandingly fast, prompt and courteous service that I actually look forward to getting my medical treatments here. You folks treat people RIGHT - keep up the great work.
The staff are great and friendly. They always go above and beyond, however the pharmacy is horrible. Only while stationed at Leavenworth in my 21 years of service have I been late or behind on medication. The soul reason is due to this pharmacy making the process difficult
I have lived on seven installations since joining 11 years ago. This is by far the worst medical facility I have ever encountered. The community should be outraged and the Garrison Commander should be ashamed. Service member deserve better care.
The staff are friendly and helpful, wait time at the pharmacy is usually less than 10 minutes. Super friendly pediatrics staff. Both of my children really like their pediatrician.
Although it took more than 3 weeks to schedule an appointment for a fractured tailbone ended up going to Nextcare out the gate for a diagnosis the staff here are generally friendly and do what they can to help despite being understaffed. At the very least we can appreciate their emphatic demneaor.
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