O H Pye III Funeral Home

If I could give 0 stars I would. This place was so unorganized & insensitive. They had several viewings & a funeral service going on at the same time. They were majorly overbooked. The timing was very disrespectful to the grieving families. Over 20 people congregating in the hallway while a funeral service was taking place. Very tacky and distasteful. Please save yourself the expense of working with these people.

Once apon a time their was an existence where I as a member of the African community held the name Pye with the highest esteem, unfortunately that was 30 years ago. Today you can expect to be treated at this so called fine establishment with the up most unadulterated disrespect ever humanly possible. Though they may say they want there money upfront, they paint a pretty picture thar they're willing to work with you in lue of one's circumstance . As the mourner my mind wasn't on the ideal of reading the fine print, I and my family where too busy mourning. On the time funeral was supposed to preside, this establishment postponed the whole engagement, leaving my loved ones who paid thousands of dollars to be there, in disbelief. Not only that several members of the African community and friends of the family who came out the see my father where rudely turned away. I thought they understood, and was I was given them the best explanation to how we all handled things in the African community, but I was sorely mistaken. We than had a second viewing in which all the funds they asked for was paid in full. Even after all that, and the total assurance that my father was handled with care, the staff members that assured that this was the case, lied to our faces. After finally sending my father to Texas where a family member is an ownership of a funeral home, they found that his body was severely desecrated. What this establishment is severely lacking is empathy, so if you don't want to go through the horrible circumstances I have, for the love of God don't send anyone you love too O. H. PYE Funeral home. I wouldn't even have given them any stars, if wasn't for how Google does things.

O.H. Pye has handled over 5 of my loved ones over the last 12 years. They have always been very upfront, honest and compassionate. They have always done a great job making my loved ones look good and have always been on-time as well as attentive, especially during proofing. As much as I hate to interact with them I wouldn’t take my family anywhere else in the city.

O.H. Pye III is the most compassionate place to allow to care and prepare your loved one for their final rest. It all starts when they answer the phone. You just get this feeling that you're in the right place. They treat your loved one with dignity when they come to transport them to the funeral home. You are not rushed when you go to make the arrangements. They understand grief and have the utmost patience with you every time that you visit the facility or they have to be in face-to-face or phone contact with you. Your concierge is kind and compassionate. On the day of your service the funeral director and his assistants are kind, patient, compassionate and understanding. They totally know how to treat the family and everyone around them. We were very well taken care of and we are very happy to have used OH Pye III. If you had even a tiny concern, you could have voiced it. I was assisted and guided in every way possible. The service given made my mom's home-going a really peaceful process. Even the funeral guests were amazed at the empathy of the funeral director and his assistant. OH Pye III takes the stress of planning arrangements from beginning to end. I wanted to express my sincere gratitude to each and everyone who assisted in the process. I didn't get everyone's name but thank you all for being so gracious and kind. Namaste. Ms. Demyia Williams Mr. L. Garrett Ms. Jasmine Mr. Albert Weir Mr. Devonté Sherard Mr. & Mrs. Pye

OH Pye has THE WORST customer service!! Since my brother's services on Jan 5, 2022, I have had to hound them about the status of my brother's cremation remains, his death certificate and insurance payout. I finally was able to retrieve the death cert and remains. However, I had to pay for the services upfront because we didn't, initially, have his insurance policy. Presently, it is in a state of limbo. I have to continually call and leave messages. They don't even have the courtesy to return a call. It seems once they have your money, it us onto the next!

When I called Pye Funeral Home my call was promptly returned. They had the best price and terms for the service that I and my family were looking for. The funeral director was friendly, welcoming, thorough and helpful at every stage of the process. From providing a letter we needed for our insurance claim, directing us as to where we may get supplemental financial support to helping us determine the number of death certificates, we got everything we asked for. The front desk receptionist, as well as entire staff were very good in their respective roles. I would recommend Ozie Pye III funeral home for anyone who is seeking a place to take care of their loved one. In such a time of stress, you need a place that will guide you expertly on every step of the way.

The absolute BEST in the business from start to finish!!!!! They did my mother's service in March 2014 and my father in January 2022. I had no worries and no regrets!! The entire team was very professional and accommodating to all the needs and requests of my family!!

Not a Happy time. Visiting a loved one who has passed. Staff helpful. Great service in the chapel.

Horrible experience and we paid an enormous out of pocket expense for this funeral. First the mortician did a poor job on my mother's body and she looked nothing like herself. After a few do overs, she was presentable for the funeral. She was buried the first week of April 2020 and we still have not been able to get her death certificate and we are going into September. The morgue says the funeral director never certified her death. After speaking with Pye staff several times weeks ago, they assured me we would have the death certificate in a week but nothing yet. I have left several calls for management and they have not returned my calls. Additionally, no one has ever apologized for this inconvenience. I would never use or refer their services to anyone.

Pray that your loved ones do you use this funeral home should you pass away. They are over-priced -- very expensive -- and they want all of the money up front before visitation begins. They charge a small fortune to send the necessary information to the county's Vital Records Departments; however, they do not do so until they are called multiple times to inquire about what caused the holdup. Everyone who answers the phone is very polite; however, no one can ever answer questions without speaking with either Mr. or Mrs. Pye -- who are NEVER there. Forget about getting return calls. Our office jumped through hoops to pay for the funeral expenses within the timeframe of the funeral home's policy, and again, no one could confirm that the wired funds had been received until they spoke with Mr. or Mrs. Pye. I would never use this funeral home nor would I ever recommend it to anyone.