Panda Express

To Panda Walnut Creek, My family and I moved to the area couple years ago. I/we were very happy to find out there was a Panda Express near by. Been coming here ever since. Tonight I was set back in a poor and surprised way to say the least!!! I arrived at 8:25pm the reason for this time of ETA I don’t get off work until 8:15pm to pickup three diners for takeout. The lady behind the counter possibly owner or manager ? ask what I would like, I gave her my order noticing the serving bowls on everything I wanted in my order was empty, she refused to accommodate my request to make a new batch of chow menu, orange chicken and honey walnut shrimp. I was not very pleased with her lack of professionalism to take care of customers. If you do not want customers don’t bother opening your doors. Second note: As I was leaving the restaurant two other customers were apparently told the same thing as me, both walked away with nothing. Why stay open till 9:00pm if you do not want to serve your customers with their requests? Shame on you! I hope this review makes it to the corporate level. Continuing on, as per this review process. I can not finish the survey questionnaire because I did not receive any FOOD. I ended up eating at Burger Me right across the street, which might be my new go-to. I know I’m only one person but if you treat others like you did me and the others that were here at the exact same time you might consider changing your priorities to serve the folks that keep your doors open. Sorry Panda Walnut Creek it might be quite awhile before I step through your doors Signed, Not Happy

Neatly maintained Panda Express. Food looked fresh and great choices including healthy one. Ordered super greens instead of rice, teriyaki chicken and string beans with chicken. Loved the food and good portions portion was bigger for a person on keto so I shared it with my wifeDine in: YesOutdoor seating: NoTakeout: YesDelivery: Yes

What is wrong with this place? The fried rice is really bad, rice is raw uncooked and dried. Orange chicken is not much of meat, only chunks of batter in most of it. Sizzling shrimp and angus steak are cold and very dry. Overall is really bad. We have to toss after tried a few bites. Will never be back to this place again even thought it nears our home. Is Panda Express going down?

I attribute my return visits to Panda Express to Einstein Insanity "Insanity is doing the same thing over and over and expecting different results". We justify the subpar food because it is fast and easy. Damn the quality, when you are hungry, that little voice inside says best Gedde Watanabe voice "The Donger need food". This trip we order the Family Meal: 2 sides of Chow Mein, Broccoli Beef, String Bean Chicken and Biejing Beef. Food is in our hands and to our house in minutes. Hungry, I put a big scoop of everything on my plate. My wife and I both comment on how little meat is in the String Bean Chicken and the Broccoli Beef. In fact I cry out "where's the beef". Tasting the dishes did not prove to be positive also. The string bean chicken and broccoli beef both lacked flavor and the broccoli was not cooked all the way. The chow mein was flavorful but the dish contained several raw onions. The only dish that had intense flavor was the Biejing Beef and honestly, always is pretty consistent. In fact, it might be the only reason I did not give the Panda Express only 1 star. We have had many a bad experience at Panda Express yet we keep coming back. Am I insane? Perhaps, but when that voice says "Donger need food", we are back to Panda Express. Put me in a rubber room and throw away the key. This kid is crazy!

I've been coming here for over a year and one thing I noticed is that depending on who serves you, you get very inconsistent portions and condiments. This one lady only hands out 2 chili policy and is adamant on the rules. However, everyone else will freely give you more. This branch is poorly run, when it's busy you may see one person serving and doing cashier service. I'm driving to a different location. This one is terrible!

Last time we visited, we ordered take out. Large Beijing Beef and large String Bean Chicken. The beans were undercooked and even 2 minutes in the microwave left them crunchy. The previous visit we ordered a large String Bean Chicken and when I got home and opened it, it wasn't filled, with about an inch gap to the top. We like Panda Express and we are near this one, but if the next time we go we have a problem, it's "three strikes and you're out!"

I love Panda Express and had good experiences in all other restaurants but this one. Rice is grey, watery and has no taste. Aculaly tastes like its 2 days old and went bad. Noodles and steak very dry. Employees were not nice at all. Not coming back.

The food here is too salty, both their fried rice and steamed rice are not cooked properly.Food: 2/5

Walked in at 8pm on a Saturday night 4/23 to a long line but to my surprise it went through quickly. By the time I got to close to the order counter I can see why the line was moving so quickly; the 3 employees who were working were all working quick, organized and communicated beautifully with each other. So many of the dishes needed refilled but the chef was back there taking request after request with no hesitatation. The two ladies working the food line were handling the orders with so much ease - I was very impressed. So shout out to the 3 that were working at that time. the food was fresh like literally my entire Family Meal needed to be cooked and delicious. The store was kept clean and I was there long enough to see that online orders were ready for pickup by the time the customer arrived.

Great food good price and super nice people Kid-friendliness: My kids love this place