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Reviews, get directions and information for Pandora Store at Legacy Place

Pandora Store at Legacy Place

Description

Our mission is to offer women across the world a universe of high quality, hand-finished, modern and genuine jewelry products at affordable prices.

We continually develop our jewelry portfolio in keeping with our core values of affordable luxury, contemporary design and personal storytelling.

And our vision is to become the world’s most recognized jewelry brand.



"Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver, sterling silver and Pandora Rose metals. Every single stone is hand set by a dedicated and skilled team of craftsmen. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 620 Legacy Place in Dedham, MA today."
Address: 620 Legacy Pl, Dedham (Massachusetts) 02026
Phone: (781) 320-0200
Parking: Lot
State: MA
City: Dedham
Street Number: 620 Legacy Pl
Zip Code: 02026
categories: jewelry & watches store


Opening Hours

Monday: 10:00 - 21:00
Tuesday: 10:00 - 21:00
Wednesday: 10:00 - 21:00
Thursday: 10:00 - 21:00
Friday: 10:00 - 21:00
Saturday: 10:00 - 21:00
Sunday: 11:00 - 18:00


related searches: Legacy Place stores, Pandora Jewelry, Pandora Ocean, Shoe stores at Legacy place, New Pandora charms 2022, Legacy Place Sports store, Express store Legacy Place, Pandora Valentine's sale
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Reviews
Pandora store in Dedham. Average service but was excited to be acquiring my first set. It’s a pretty store with wheel chair accessible entrance. Cash and card are accepted and there is adequate parking. Pandora stocks unique sterling silver and gold jewelry with bespoke charms to enable one create a unique end product every time. There is a price bracket for everyone.
I had a ring I recently got for my birthday and the stone fell out randomly. I was so upset and asked if there was anything that they could do and the sales associate was absolutely no help. She was very rude and didn’t have a single ounce of friendliness in her body. The stone certainly should not be falling out within a couple months. So upset with the product and customer service I received. :
Customer service was excellent. I wanted to find a meaningful moon piece in memory of my best friend and I couldn't decide. A staff member told me about her dad passing and gave insightful advice and that helped with my decision. Soo happy with it! Also cleaned my bracelet
Emma and Valentina were absolutely amazing. They were very kind and welcoming. They were able to help me pick out a nice charm for my mother's birthday. Great customer service will always keep me coming back to this store.
This location should be your destination if you are going to purchase Pandora jewelry. The staff was so attentive, informative and helpful. I highly recommend that you ask for Shellyann King, who will take the time to educate and curate the perfect gift for whomever, and whatever occasion.
If I could give "zero" stars for this Pandora retail store, I would. This past weekend I was attempting to browse and purchase a charm for my wife's Pandora bracelet as I get her a new one each Christmas; however, the sales person proceeded to tell me that the counter in which she was working held all that was left of the bracelet charms. I knew this was a lie as I had been in this store several times and had purchased charms from charm selections housed in the other glass counters. Sure enough, I saw more charms where I knew they were. This sales person was just plain lazy! I agree with the other reviews of this Pandora store and will not shop here in the future. They should fire the whole lot of them and start with a fresh new crew.
I came in to see if it was possible for my necklace to get either fixed or replaced because it recently broke. The salesperson there was very nice to me and she was very willing to try to replace the necklace for me she just had to speak with her manager to see if it was okay for her to do that because my necklace was a little over a year for the warranty. The manager initially said yes but they didn’t have anymore of the exact style of the necklace I had and so the salesperson suggested that I contacted customer service to see if they can find out if there’s anymore of the style necklace I had at any other store so I can exchange it for a new one. After I spoke with customer service the manager was very rude to me and said the necklace is over a year and she will not replace it for me. I was nice and kept a calm tone with her the whole time. I repeated the exact words as to what I was told from customer service and said “I don’t know why customer service would even tell you that because I’m not replacing your necklace”. I said okay and just walked out the store. The salesperson even looked at her manager like she didn’t expect her to say that herself and genuinely looked like she felt bad. I don’t know if the manager is bipolar but that wasn’t okay to say yes in the beginning and then immediately switch up.
The service was exceptional. I had purchased some charms for my Mom ...which she as already had. So they did a quick exchange. And then took all the time my Mom needed to pick out the new charms. They couldn't have been more pleasant.
Out of most of the charms I wanted, nice salespeople but more or less waited for me to choose didn't help much with suggestions. I don't like in retail when they're "not sure" about the inventory. As a "valued" customer, I'd like you to at least attempt to find out or offer some solutions. Ask the customer more questions to assist in their purchase/your sale, instead of just waiting to take their order like a fast-food restaurant.
Slow and mediocre service. Bought from then but for their prices, shouldn't have to wait forever to view inventory. Kind of ridiculous.
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