Reviews
First time here and overall went well. Very small fish selection but found 3 I liked and they happened to be on sale. Only thing that I didn't appreciate was one of the staff was drying off a ferret and my 6 year old tried to reach out to pet it and he abruptly pulled it away. Just thought that was unnecessary.
WHY ARE YOU SELLING OPEN BAGS OF CAT FOOD Edit: Their solution for their mistake was this: I could drive almost 2 hours to a different store & get the product. That's it. Their apology consisted of a $10 off $50 coupon that expired before I could use it. Ewwy customer service. I will change my review when they change their approach. Never had this issue at any other store... I ordered online to pick up a few bags of cat food. This was my first time at this location since my usual store was out of my angel's favorite food, & I have had no issue there. However, when I got home from this trip I saw that one of the bags had the tamper-evident freshness seal completely taken off already. Who knows how long it has been open or if the food is safe to eat, I can't feed it to my baby! This is so disappointing. I expect a refund. It's always a horrible feeling when you can't trust that the order is as it should be or even safe for my precious kitty.
Everyone at this store was friendly and helpful. I was able to find all the products I needed. The store itself was clean and bright, my cashier was a delight. I love that I received a members discount on my phone which helped me save a chunk of money! Also this purchase added to my monetary rewards towards the next time I shop here. The members rewards program here is pretty good.
Very nice store and employees. Go adopt a cat, a fish or a ferret!
Sundays are a good day to bring in ur pet for shots, with the "vip" shot clinic keeping up with ur pets shots in never so easy to do, hour are 10 till 1130a..
This review is for the dog was station only. My main reason for going to Pet Supplies Plus is to use the do-it-yourself dog wash. There’s not many in the general area so I gotta come here. The area is small and has 3 stations with different size sinks to accommodate different dogs. They supply everything you need. It used to be $10 a wash but I think they’ve recently increased the price. If you’re not too bougie, this place will work. If they are cleaning/disinfecting sinks after every dog it’s hard to tell. You can’t escape the large amount of dog hair everywhere. It’s on everything. It’s worse when u turn on the hand held dryer. I used to smell sewage when I turned on the water but that may have been fixed since it wasn’t an issue the last time I was there.
Employees are afraid of crickets, fridge with the meal worms smells like rotted meat and over all just pretty grungy. Wish there were other nearby options.
Great pet store with friendly staff and nice assortment of products.
Curbside is amazing here! Always coupons available too! Staff is friendly and always helpful. Store is clean and more importantly the tanks / cages are all well kept.
Clean and friendly place for per supplies and grooming. Also have occasional vaccine clinics that are very affordable
