Petco - La Brea

Big thank you to Bryan! Thanks for always being so patient and kind to my puppy. My puppy looks great! Before and after pix.

Join the vital care program for free and save 20% on kitty litter. Till the end of May 2023 Get 5 cans of nulo 2.8 oz - 3 oz cat food for only $5! That's a steal

How do you expect people to shop here if you have stacked crates blocking all the aisles during opening hours

The first visit was great, every visit since has gotten progressively worse. The first time, the staff took their time with my dog, called me with an update, everything was fine. They did, however, charge me for an upgraded service I did not want. Because everyone was nice, I let it slide. The second time, absolutely no one called or texted to let me know that my dog's grooming was done. It was only once I arrived at Petco and asked what was going on that I was told it was my own fault for not downloading the Petco App. I let this slide. The third time, I arrived to the odd sound of a dog yelping and howling from the back room. After 5 minutes of technical difficulties ringing me up, I was then cheerily informed that this howling was in fact my dog who never howls. Again, I was charged for an upgraded service I did not ask for. This was my last visit.

Super busy store. Love the gentleness the team members projected. Clean environment, and were stocked on an item that was out everywhere else. Online order pick-up was a breeze. Will continue to do business here.

This was my first time at this location, but the staff seemed to recognize all of the other customers, and asked about their pets by name. Everyone was so friendly. I was also able to pick up my online order early. I also saved money on Ibotta app. Great experience here.

They are so helpful here and so kind. I usually order for pick up 1 hour to 30 mins before getting there, and it's ready like 90% of the timethey do say it can take up to 2hrs so its nice its usually ready for my last minute self. Lots of parking.

I feel frustrated every time I come here due to the indifferent and unprofessional attitude of the employees. I saw an item on the Petco website and asked the employee at the counter if it was available in the store, but they told me to check online instead. So I came here because it was listed as available online, but when I arrived, it seemed like the item was not in stock. I asked the employee to help me find out more, but they claimed not to know where it was and instead focused on their phone. I don't understand why they are even here if they don't want to work.

We started puppy training classes at this location and have had a wonderful experience! The trainer Jack is kind, articulate, patient and so encouraging with our puppy Shadow. He really is an amazing trainer and Petco is lucky to have him! Highly recommend.

Brian is phenomenal and does an outstanding job he is an absolute legend in the neighborhood as several dog owners referred him to us and we weren’t disappointed!