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Reviews, get directions and information for PetSmart

PetSmart

Description

PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Aurora PetSmart today!



"PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Visit your local PetSmart today!"
Address: 5520 S Parker Rd, Aurora (Colorado) 80015
Phone: (303) 690-4697
State: CO
City: Aurora
Street Number: 5520 S Parker Rd
Zip Code: 80015
categories: pet service, pet store


Opening Hours

Monday: 09:00 - 21:00
Tuesday: 09:00 - 21:00
Wednesday: 09:00 - 21:00
Thursday: 09:00 - 21:00
Friday: 09:00 - 21:00
Saturday: 09:00 - 21:00
Sunday: 10:00 - 19:00

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Reviews
Coal did a fantastic job with my boys… they look so adorable! There was a tiny little cut from the grooming process but they were so great and accommodating to make sure Pi was OK. They are dogs that don’t like to sit still and the groomers have sharp tools! It happens and I know my boy wasn’t making it easy for them! Nonetheless they looked fabulous and I recommend them with high regard.
I buy all my frog, Pancake’s crickets here. Thanks Elizabeth! More lively and longer lasting than other places I’ve noticed. At least until they meet Pancake, he woofs them down. The associates are all nice and very helpful. Would even take my dog and cat here on occasion. They seemed to like it too. The groomers department are getting a shout out too. You all nail Basil’s style each time. Thanks!
So glad they have a kitty groomer/ stylist at this location. We took our Ruby in and Rio did a great job with her. Her coat looks amazing and she was trimmed exactly how we wanted. Ruby was also amazingly calm after her appointment and even took a nap on the car ride home. Super friendly staff and prices are fair. We'll definitely be bringing Ruby back.
Highly recommend taking classes with Emilie! We learned a lot!
Any store I walk into with animals this neglected is definitely a no for me. This was not the only fish tank with dead fish at the bottom.. There are better local businesses where you can find more healthy high quality fish that are not a chain business like this one. Do not buy fish here.
Met two unfriendly and bureaucratic employees who are choking the adoption program We were fortunate enough to meet and adopt our first cat from here two years ago. The experience was smooth and the staff were very friendly and supportive. I still remember the nice brochure of coupons that allowed us to buy all the necessary goods for our cat. That is why I give 2 stars instead of 1. However, the visit we paid last weekend was a totally different story. When we dropped by the adoption corner, we were greeted with no one and an empty desk with nothing. After waiting for a couple of minutes, we had to walk around the whole store to find an employee to talk to. She seemed uncomfortable speaking to us. We asked about interacting with the animals there, she mumbled something like “you need to fill a form and wait for two to three days”. She also talked to the mic about printing forms, so I thought someone will do something about it. After waiting there for another couple of minutes, nothing happened. We approached her again, she seemed even more uncomfortable. She didn’t greet us at all throughout our interactions. She talked to the mic again. This time she made it clear that someone would meet us there. It led to a couple more minutes of waiting. A gentleman approached us and threw us a three-page form and emphasize that “one person at a time” and only after filling the adoption application form due to Covid and left. I understand “one person at a time”, but only allowing us to interact with animals after filling the form is clearly bluffing. This is NOT how you get pets adopted. I saw those cuties who looked helpless yet still embracing hope locked there, not knowing how the employees were preventing them from getting adopted. My heart breaks.
MY DOGder and I enjoyed our Daddy-Dog'der outing at Petsmart, Planning on returning to schedule a Pawdacure for her, she really needs her nails cut. Was able to get her favorite snacks and food. We also check out some cute outfits for...
Had gone in frequently over the past couple of weeks for basic level training for our puppy. The trainer, Emily is an absolute charm and great fun to work with!
I was just disappointed that they didn't have any dog training clickers. Although, I guess it's not totally their fault, since I was told by two different employees that their training clickers, keep getting stolen. If that is the case, then my suggestion is to put the clickers into the locked cases that you have with the special electronic items, citronella sprays and collars, so that you would not have to worry about them being stolen anymore, AND so people, like myself, won't end up wasting a trip to PetSmart. Other than that, store was nice and tidy, and products were well faced, friendly service.
The store itself is great but the grooming service SUCKS. I was told they couldn’t groom my puppy because he was “too fidgety”. Yeah, he’s a puppy, they move around A LOT and are fearful of unfamiliar loud noises. THIS IS YOUR JOB AND YOU’RE TRAINED FOR IT. Apparently, they were able to give him a bath, cut around his paws, eyes and sanitary area but no where up or around the body. Just seemed like a poor excuse not to do the work. Just horrible! I ended up finding a private groomer who is a lot more trained and familiar with pups!
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