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Reviews, get directions and information for Phoenixville Ace Hardware

Phoenixville Ace Hardware

About

Our mission is to provide helpful, knowledgeable customer service. Getting help at Ace is like going to your neighbor!

Description

Phoenixville Ace Hardware is dedicated to providing helpful, knowledgeable customer service. We are your destination for lawn and garden, hardware, tools, paint, fireplaces, plumbing and electric. Come check us out!



"As your local Ace Hardware, we are one of 5,000+ Ace stores locally owned and operated across the globe. But we are not just about numbers. We are about helping neighbors, because each one of our stores is a part of your community. We are all committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. As the helpful hardware folks in your neighborhood, we promise that helping you is the most important thing we have to do today."
Address: 542 Kimberton Rd, Phoenixville 19460
Phone: (610) 933-7733
Email: ten.nozirev@erawdrahecaellivxineohp
Parking: Lot
State: PA
City: Phoenixville
Street Number: 542 Kimberton Rd
Zip Code: 19460
categories: garden center, awning supplier, hardware store


Opening Hours

Monday: 08:00 - 20:00
Tuesday: 08:00 - 20:00
Wednesday: 08:00 - 20:00
Thursday: 08:00 - 20:00
Friday: 08:00 - 20:00
Saturday: 08:00 - 18:00
Sunday: 09:00 - 17:00

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Reviews
Great, Friendly and efficient Service. I think the senior employees make this particular store special, because it's a rarity to see a smile, caring and a "go to" attitude these days. We've been lucky when we do see younger people that have these qualities as employees, but it is a rarity also these days. However, when we do have that experience, we let management know..there are still young people that have had parents or perhaps just good role models that know just how much it's appreciated.
Staff is awesome here. Most places you gotta find some if have questions and then you show them you want they'll be like oh we don't have that here or something here along those lines. But here they come up to you regardless if you need help or not. You tell them what you need. They actually make sure that you're take of you and they even show you better on deals on similar products that maybe more suitable for the job. They really make sure you leave with what you came here or best possible alternative. I really like coming here better compared to Lowes or home Depot
I went in to buy myself a new STIHL trimmer. I was immediately helped by a very nice employee who answered all my questions and gave a me a very helpful tutorial on how to operate the machine. I highly recommend this store for all of your hardware needs. I could not of asked for better.
What a refreshing change after the big box retailers! The paint guys knew what they were talking about.. great advice! the check out line grew to 4 people while I was waiting, and they opened another register quick to move things along… I bought a bag of potting soil and they asked me if I needed help taking it to the car!!! I’m going to make this my go-to place near Phoenixville or Kimberton now! Thank you!
I specifically called the store to ask if they carried Benjamin Moore paint. "Yes." And I also asked if they had in stock a couple gallons of flat interior paint and could they mix my color? "Yes." So my husband went to get it a half hour away at the current exorbitant gas prices and NO, they did NOT have it, no one could find it. UNACCEPTABLE!! Why did they LIE on the phone or not bother to even check before wasting our time and gas!! VERY VERY VERY POOR.
Staff is awesome here. Most places you gotta find some if have questions and then you show them you want they'll be like oh we don't have that here or something here along those lines.
Great people working here, always take the time to explain or help you find something.
Was looking for a Q1000 Weber grill to replace the one I have. Did not see one in the store but Dylan was very helpful to look online and see that there were plenty in stock. Ordered it and delivery is expected in a few days. Great customer service!
Very helpful staff. Prices vary but some good sales. The free membership card knocks some prices down. Snowblower sale now
I really like Ace because they are local to me and a smaller company than the bigger box stores. The customer service has always been great I’ve been given detailed advice many times that has worked for me. I would say they have a good mixture of home and garden items as well as general hardware store type items. They are good midpoint between a Lowe’s or Home Depot and a department store like Walmart and Target. They don’t always have what I am looking for but I’m sure they could try to order it.
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