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Advance Auto Parts

  1. Phoenixville
  2. Phoenixville Store

Reviews, get directions and information for Advance Auto Parts

Advance Auto Parts

Description

Advance Auto Parts at 323 Schuylkill Rd in Phoenixville is one of the nation’s leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Phoenixville, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.



"Your local Advance Auto Parts at 323 Schuylkill Rd in Phoenixville offers automotive aftermarket products, free store services and same day options at most locations.Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.Call your local store or shop online today!"
Address: 323 Schuylkill Rd, Phoenixville 19460
Phone: (610) 933-6014
State: PA
City: Phoenixville
Street Number: 323 Schuylkill Rd
Zip Code: 19460
categories: automotive parts store


Opening Hours

Monday: 07:30 - 21:00
Tuesday: 07:30 - 21:00
Wednesday: 07:30 - 21:00
Thursday: 07:30 - 21:00
Friday: 07:30 - 21:00
Saturday: 07:30 - 21:00
Sunday: 09:00 - 18:00

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Reviews
The guy that was in the parking lot changing a battery is a good representation of what customer service is. I'm sorry I didn't get his name. It wasn't the guy that rang me out. I was in a hurry to get down to my daughter who ran out of gas on the 17th. Cold as heck outside. I needed a gas can. I was ready to head out back down the road because I didn't see one, he stopped me on the way out and asked if I needed help while he was still helping the other customer in the parking lot and pointed me to the gas cans. The other staff member, whom I didn't even notice, rang me out. Either way, advance is usually my choice compared to awful zone.
Car battery died, Dave showed me all the options available and even put the new battery in free of charge. Dave suggested a kit that was rather cheap to also help with the longevity of the new battery. Shoutout to Dave the man and the whole team. A1 service
If you need parts, service, or great customer service regarding auto parts or needs. I have to say Dave and Sammi were amazing. I had 3 of my studs break on my hub. Not only did they go above and beyond, but Dave looked for every possible tool that could help me. From looking up videos on their phones to coming outside of the store to check on me. This was 10 STAR SERVICE!!! Best experience in my 37 years of life from an auto store hands down. Thank You Dave for going above and beyond and thank you Sammi for looking up videos. Without you guys I may have had to call a mechanic. Thank you! - The Magician the real magic was that slide hammer lol
Vast inventory of parts and suppliers. Staff goes to lengths to help make the right choices
Customer service is first class. Treated with respect. They ensured I bought the exact part I needed for my car and installed it without having to ask. Entire experience was stress free and friendly. Store very clean and organized. I will definitely be a repeat customer.
Staff here is very friendly, and willing to answer questions even over the phone. Prices are a bit high. If you know what you're getting ahead of time, shop the website for store pickup and use a coupon. There's always at least 15% available or more if you know where to look. Then wait the 30 minutes and head over. Don't wait for any kind of "your items are ready" email like other stores send, Advance doesn't have them.
Abraham had such wonderful customer service...he was awesome...thanks so much.
Called in to purchase a replacement battery as well as have it installed and the employee I spoke with said it was “too cold” to do a battery install. Went to the trappe location hours later and was in & out with my new battery installed in 15 minutes.
Don is the man. He helped me pick out the best battery for my vehicle and installed it for free. He should get the salesmen of the year award!
I've been shopping here for years, and for the most part the staff has been friendly and helpful in diagnosing car problems, recommending the parts needed, and describing the process of fixing them. I've learned a lot by talking to folks here and enjoyed my experience. There does seem to be a high turnover rate, though. No one seems to stay for more than a year, so I've seen generations come and go in the span of time I've been a customer. I wonder why that is?
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