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Reviews, get directions and information for Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen
"Popeyes®, Where Slow Cooking Meets Louisiana Fast®- Our menu features our famous Bonafide® Chicken, Handcrafted Tenders, delicious Seafood options, Red Beans and Rice, Buttermilk Biscuits and more."
Address: 4825 Asbury Rd, Dubuque 52002
Phone: (563) 845-0167
State: IA
City: Dubuque
Street Number: 4825 Asbury Rd
Zip Code: 52002
categories: chicken joint



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Reviews
I’ve been here 3 times in the past few months and they’ve given me 3 fries each time. The first 2 times an employee told us to pull ahead to the garbage can after paying. Gross. Chicken is consistently cooked to a crisp to the point I can’t chew half of it, they didn’t forget my biscuit but didn’t include honey. This was like $15… don’t go unless you check the food 2-3x
It has never failed that when I place an order and return home, it's always missing items or not accurate. This leads me into calling this location and having to drive back for missing or corrected item. 1 time is understandable, but everytime afterwards is not. Good food, however service needs improving.Food: 5/5
Never again! Stopped on my way home from work at 8:30 in the evening and ordered some chicken strips. When I got home I discovered that they were so dried out I couldn’t even chew them. They were hot when they handed them to me so they must’ve microwaved them. Totally a waste of money.Food: 1/5
I love Popeyes and am a frequent flyer here and finally decided to review it. I think it’s the best fast food chicken sandwich in town hands down. I especially love it with the sweet heat sauce.Food: 5/5
I pulled up to drive through. They said "be with you in a minute". 11 minutes later I said "Hello", they said ""we'll be with you in a moment. " 13 minutes later I drove away. Waiting over 20 minutes at a drive through is ridiculous. I love Popeyes, but not sure if I will ever go back to the Dubuque IA store again.
Mild chicken had good flavor and it was all very moist. We stopped in around 8pm and we were only ones in dining room. Sides: potatoes were good, have a lil spice to them; coleslaw tasty; mac n cheese was mushy like it had been around for awhile. Biscuits were tasty. Good and Friendly service.
The chicken was really good. Don't bother with the sides - a waste of money. Staff was short-handed. We went through the drive-through and had to go back because the order was wrong. They were good about substituting a different side since they were out of the one I had ordered. Unfortunately, I had subbed in the coleslaw, which was either expired or just incredibly bad.
This has to be the worst Popeyes I’ve eaten at. I waited 30 minutes for a 12 piece nugget meal just to find out they forgot my biscuits as I was 20 miles away. All of the staff except for the manager? was standing around saying “I already made an order so you do one” even when I was the only customer there. The lady who is likely the manger who ended up handing me my order was very polite though. Still wouldn’t recommend coming here unless you’re ok with subpar and untimely service. Parking: There’s plenty of parking since no one is eating here so that’s a plus!
I've never tried the Popeyes chicken sandwich. So, I thought I would since I've heard 'it's the best'..better than Chick-fil-A. Food first...chicken sandwich was good, reminded me of Hardee's old chicken sandwich which were really good. This one was good, juicy, crunchy crust. Was good. Cajun fries were kind of cold and not very CAJUN. Biggest issue...staff. Holy Moly. Apparently guy running the drive through didn't have a key to the register to give change. A huge fight ensued between the staff. Lady ended up coming to the window & asked me what my problem was. I didn't have one. Just waiting for my food and I said I needed 10cents in change which I didn't need. There was a lot of cussingand yelling between staff. It was a little crazy.
I ordered spicy chicken and I got plain. I went through the drive thru because I had a long drive home. I haven't had Popeye's in a long time. I wasn't going to turn back especially when I didn't realize until I got home. Dietary restrictions: Most items contain meat or meat products
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