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Reviews, get directions and information for Rent-A-Center

Rent-A-Center

Description

At the Breckenridge Hills Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! Rent-A-Center provides you with brand-name furniture, appliances, computers, smartphones, and electronics you need at a price you can easily afford.



"With Rent-A-Center, you don't need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your terms!"
Address: 9744 St Charles Rock Rd, Breckenridge Hills, Missouri 63114
Phone: (314) 423-3400
State: MO
City: Breckenridge Hills
Street Number: 9744 St Charles Rock Rd
Zip Code: 63114
categories: shopping & retail


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 09:00 - 18:00

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Reviews
The main reason why I went with Rent-A-Center is because I thought I was getting a brand new washing machine. However didn't even have the washing machine a month before it needed to go to the shop to get fixed. The manager is not interested in trying to help me and avoids my phone calls. This is the worst experience that I've had with any retailer... PERIOD. If anyone has the means to get a washing machine on their own outright needs to not get from Rent-A-Center unfortunately I cannot afford a washing machine out right so therefore I am stuck paying this stupid contract forever!
The manager owed me a mattress and when he quit I could no longer get the mattress anymore that's like stealing from your customer. His name was Chris and he worked at the same store I got my furniture
I have been a customer with Rent-A-Center for over 15 years. I've never had any issues with any of the locations that I have rented from or purchased. My items from management employees have all been great. They're well educated and I don't think I would go any other route.
It was awesome. Good business motto. No lines to wait to be told yes or no.
SUPER UNPROFESSIONAL AND UNORGANIZED. I ordered a new mattress online and filled out all the papers, scheduled for it to be delivered today between 3-6. It becomes 5:45 so I’m wondering what’s going on. I call the office and they said “we didn’t have time to go get your mattress today and you have to finish some papers” mind you, this is 5:45 on the day it’s supposed to be delivered. NEVER received a phone call stating they cannot deliver my mattress, OR that I needed to finish any paperwork. But apparently it if you order on a certain day or time they don’t get notified at the store. So I called to cancel my order and the rudest lady answers the phone giving all me attitude for canceling my order. Be weary when going here. We got a washer and dryer from them and everything was great. I don’t know what changed but it was not a pleasant experience.
The lady who works there is very good at her job.
I owe them money, they're very persistent, yet they somehow manage to remain very polite and courteous. They're also the retail equivalent of Dog the Bounty Hunter. They will find you sooner or later. Would rent from again.
worst place ever!!! started off good, they bug you a day before and day of payment to make your paymentsheesh. customer service is horrible!!!! i got a bedroom set in Nov and delivery and set up went as planned then i moved to a new home and informed the company and went in store to do a address change and this company actually came and moved my set from my old home to my new home and that went fine, I found a new set from a different company and asked rent a center several times to pick up their set from my home this went on for almost two weeks i scheduled a pick up the first time and then had to call them and remind them to pick up set and had to schedule a new time and then I was called in to work and had to reschedule so I called Marcell and he had the wort attitude and was unprofessional which is so unacceptable! finally we worked out a new date and Marcell called me and said that the movers were outside of my home and I called him back and told him that the movers were NOT outside of my house and he says that we are at and he read old address I asked him why would they be at my old address and your movers moved my set to my new address, he then says "so you moved your set " in a very rude way again unacceptable no Marcell your movers moved my set to my new home and i filled out a new address form" this location is the worst and so unorganized the customer service is the worst and on top of it all no ones knows anything all this location is good for is calling harassing you about payments before you are even late! a customer service refresher is in need asap! I will never refer anyone again to this location!!!!!! i wish it was something lower than one star to give!
Staff was great to work with.
Very cool and respectable people...ask for Marcell or James..they will make sure that you leave this store with a smile and they sit down with you to explain any and everything that you may not understand...they also help you to stay within your budget so there will be no stress on you when its time to make comfortable payments. Their goal is always to make sure you OWN your merchandise and not just RENT. Thanks and excellent job to James and Marcell
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