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Reviews, get directions and information for Rent-A-Center

Rent-A-Center

Description

At the Bolingbrook Rent-A-Center, rent or buy furniture, computers, appliances, & electronics with weekly payments or 90-days same as cash! No credit check, waiting period or interest! Rent-A-Center provides you with brand-name furniture, appliances, computers, smartphones, and electronics you need at a price you can easily afford.



"With Rent-A-Center, you don't need credit to bring home the latest furniture, appliances and electronics. Your favorite brands, like Ashley Furniture, Samsung, Whirlpool and Dell, are available for small, affordable payments. With delivery & product repairs included and flexible ownership options, shop on your terms!"
Address: 255 S Bolingbrook Dr, Bolingbrook 60440
Phone: (630) 759-0059
State: IL
City: Bolingbrook
Street Number: 255 S Bolingbrook Dr
Zip Code: 60440
categories: shopping & retail


Opening Hours

Monday: 10:00 - 19:00
Tuesday: 10:00 - 19:00
Wednesday: 10:00 - 19:00
Thursday: 10:00 - 19:00
Friday: 10:00 - 19:00
Saturday: 09:00 - 18:00

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Reviews
I am giving this location 5 stars for one reason. Her name is Ada! She is a new employee and I had a lovely experience dealing with her via phone. She spoke with compassion and was a breath of fresh air. I was planning to switch locations, but she called me and put me at ease when the district manager even failed to return my call and follow up on my complaint. It’s only because of her that I chose to do business with this location. I was having a terrible day and was in a bad mood when she called and our short conversation changed my entire mood! Thank you Ada!
I'm not sure what location some people are referring to, but the Bolingbrook location treats me good. I can honestly say that they are like family. Eric and all have been nothing but fair. They will work with u if u are having issues with payments. But still at the end of the nothing but great customer service. I've been working with this location buying mainly all of my merchandise from them for the last 9years or so. Anything I ask for they will work to get it for me. So I don't understand why the bad reviews. People just pay your bill and don't expect to get something for nothing. This is a business at the end of the day. Fair exchange 50/50 ain't no robbery. Which means just pay your bill and if u have issues call and let them know. They will do there best to help u. I enjoy working with these guys there at the Bolingbrook location and I will continue to do business with them. Five
I am having trouble making payments and am constantly harassed by ray for it. Threatening to harass my family and patronizing my ability to make payments. Once this is all over, I wish to never hear from you again.
I have just started looking so far so good
I wanna thank so much Eric and eleazer the delivery guys for delivering and setting up my bedroom set I’m so happy right now they both did a awesome job and thanks to the manager for helping me with picking out my bedroom set you guys are awesome
They tacked on an insurance I didn’t agree to purchase but seemed useful when I lost my job. I called cooperate when I lost my job and explained that my roommate is working in a Covid infected nursing home so we weren’t able to break our quarantine and asked them to email or fax me any paperwork needed and they refused. They then sent people to my home and tried to tell me that I didn’t have the insurance but I saved my contract. Now I’m just paying off the item to avoid further harassment. They said they’d take off the late fees and “take the loss”. I asked if they could refund what I paid for the insurance if I can’t use it and they won’t. I think this is a corporate level decision and not the store personally. But I will be reporting it to the BBB. Just a heads up if you go through here refuse the insurance —update. Josh just called me and I thought he just wanted to discuss my payment that I was making today Ending any contact from these people. I took this as an opportunity to ask if they could take my payment over the phone. They couldn’t and I get it. He had questions about this review. Tried to twist the dates to say my account was already canceled I had him look up the cancel date and the day things started closing down due to covid. The dates show I lost my job before. Like I said. He then starts to try to bully me. Tell me that it’s accountability on my part. I’ll take blame for late payments sure.... but a contract is a contract. He said it wasn’t fair that I was going to file a report to the BBB. Like if it was nothing you’d let me file and it get dropped. I’m sure I’m not the only who disapproves of their “insurance “ being added on without permission and not usable. I am entitled to my opinion about how things are ran.... how are you going to have someone call me to try to belittle me into changing my mind?
The folks at RAC Bolingbrook were a real life saver. Ahmed was awesome. We had a refrigerator fail and needed a replacement while we spent 9 weeks trying to get an LG refrigerator fixed. Ahmed set me up over the phone for a prompt delivery so we could stop living out of cooler. He also made it easy to extend the rental several times as the repair dragged on. Delivery staff were very professional and wore facial masks which made me comfortable. They dropped off and picked up when they said they would. Thanks again for great service.
The website doesn’t tell the whole truth. Needed to rent a fridge ASAP and website says same day delivery, lady said we wouldn’t get it for about a week! Says you can pay weekly. We only needed the fridge for a week so we thought that was perfect but no, you’re required to pay a minimum for a whole month and on top of that, large deposit needed. Most of the fridges there were broken anyway the lady said. Will not ever rent from here, seems like they try to scam you.
I don't like rent center I loved eric he was a amazing employee the rest I don't like
Ashley is outstanding!! She was so helpful and kind! We can’t wait to get more furnishings from this location!! She is awesome!
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