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Staples

  1. Statesville
  2. Statesville Furniture Store

Reviews, get directions and information for Staples

Staples

Description

So much more than office supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services.



"With a focus on the community of small businesses and consumers, Staples in Statesville, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online."
Address: 224 Turnersburg Highway, Statesville 28625
Phone: (704) 883-7543
State: NC
City: Statesville
Street Number: 224 Turnersburg Highway
Zip Code: 28625
categories: computer repair service, office equipment store, furniture store


Opening Hours

Monday: 08:00 - 21:00
Tuesday: 08:00 - 21:00
Wednesday: 08:00 - 21:00
Thursday: 08:00 - 21:00
Friday: 08:00 - 21:00
Saturday: 09:00 - 20:00
Sunday: 11:00 - 19:00

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Reviews
This review is strictly based on ONE employee! I just called and had the most amazing customer service. Lindsay was absolutely the nicest person and completely made my day. She went above and beyond the typical customer service role and exceeded my expectations. I called to find out if Staples carried mail boxes that could be mounted to a home, and Lindsay was polite and courteous with her answer. She was also very friendly. She was personable and we even made a couple of jokes. She helped with my question and made me smile. I feel like we could be friends and I don’t even really like people. She also restored some of my faith in humanity! Staples is lucky to have her as an employee! Thank you Lindsay for all of your assistance! It was very much appreciated!
This is a very good Staples in Statesville, NC on Turnersburg Highway. I like this location. I have stopped a couple times when I’m in the area to print things and I bought a printer here once. They do a very good job.. I must say though, I did feel a little uncomfortable on my most recent visit.. What happened was I was browsing looking at printers and different items. A male employee I won’t write his name, not trying to shame or embarrass him walked over to me and said “What’s up man” and said it had been a long time since he’d seen me. He asked how I’ve been and asked if I’m having a good day. I said I’m doing fine. He asked why I hadn’t called him and said I let him down because he had been waiting on a call from me. I just kind of stared at him with a puzzled look because I honestly didn’t have any clue who he is. He finally said “Sorry if I bothered you, I didn’t mean to interrupt your shopping” and said to let him know if I need help. He walked away with a rude look on his face like I had offended him or something. I finished my browsing and left. When I got out to my car, my phone started ringing. I answered, it was that guy from the store! He called to apologize if he came off rudely or in a negative way. I told him it’s alright to not worry about it but it was kind of weird.. especially since he somehow has my phone number. I barely remember him..I must have given him my phone number but I don’t remember giving it to him. I hope you guys can train your people to be more professional. He treated me like his best friend from high school or something. Which would be nice, I guess.. if I could remember him well..but I don’t really remember him hardly at all! Don’t call a customers cell phone when they don’t even really remember you or remember giving you their number. I’m a very friendly guy and I love making friends but this isn’t the correct way to go about it, my man!
My recent visit was superb and Dora in printing assisted me and if I could give her a 10 star review I would! She's great! But I have to say that all employees are always so helpful! I have all my business needs printed here in the Statesville NC store and I also purchase my labels, cards, etc in store. Thank you Staples for everything! And your prices are reasonable especially for us small business owners.
They don’t even deserve the one star. I’ve purchased most of my office supplies from Staples. I needed to return four items and spent over an hour in the store trying to return those items. I did not have my receipt with me but after waiting for 30 minutes for them trying to return items I contacted my secretary and had her send me the receipts. They still Could not do the return even with the receipt. The cashier was super apologetic but the manager was absolutely useless. No help at all and frankly somewhat rude. You’ve lost my business. I’ll buy it on Amazon returns are no problem at all
I go here all the time for their print services. Dora is awesome, I wouldn't get anything done if it wasn't for her. I'm sure she cries internally when she sees me walk through the door because I never seem to be able to get anything to work myself. Even though she was busy she went out of her way to help me with the printer and when that didn't work, made sure she got my order printed herself. She's also called me before printing sometimes to make sure I didn't make a mistake.. she's just awesome. I seem to need her help every time. I'm always happy to see her working when I come in and I've recommended a lot of people because of her.
People really need to give this place a break. The staff work hard enough. They are severely understaffed. Whenever I'm in the store, all I can hear are customers arguing and being difficult with the friendly staff. The staff do the best that they can, given the situations, and are not given enough credit. Their return policies make sense. Their warranty options are just fine. Their stock is expectedly slim. Nothing about this place is the fault of the employees. Be nice to the people that bother to show up in the first place; you never know when you'll walk in again. Don't make the few people here feel like quitting.
Frankly, I don't know where to begin. I went to this store with the intentions of buying a all-in-one copier/printer. I found the one I liked and was told the display was the only one they had and they couldn't sell that one. I was told to check back on Monday this was Friday they were showing they would be getting ONE. I went back Monday to be told the pallets of inventory had not been put out and to check back Tuesday. I didn't go back until Wednesday to be informed they didn't get it in. If this is a featured sale item on an end cap you would think a supply would be maintained. I have taken my business elsewhere. A final note. As I was leaving the store, a mother and 3 children had brought one item to checkout to find no cashier. She went to Tech Support counter asking where she could make her purchase. The employee told her he "didn't know" where the cashier was. I was out the door. This isn't any way to conduct business.
What a disappointment. I been getting all my office supplies here since I moved to the area 4 years ago. I bought a lifetime guarantee phone charger and have had no problems exchanging it here on 3 previous occasions but now it’s a problem? So be it, I will now find a new store that is NOT Staples to purchase all my office supplies from. Hope this little $11 lifetime guarantee that y’all refuse to guarantee now was worth it and I hope this review now costs y’all more sales to go someplace else.
BIG shout out to the employees/management of this store! I work in retail management and today I went to pick up paperwork required for FMLA. They had no way of knowing that I'd spent my day on the phone while pretending to know how to nurse. I never mentioned that my career hangs in the balance. Long story short, the clearly busy but still attentive associate in the printing/marketing area dropped everything to find my packet I sent it days ago but my husband was unexpectedly released from the hospital the same day so I didn't make it over to pick it up. When she tried to ring me up, the register wouldn't recognize my order. She sent me to a different register. I understood. Registers can run on different servers, one can glitch while the other won't. No big deal. I reached the other register and the same thing happened. Again, I understood. I wasn't even mildly agitated. These things happen. I see it everyday. The cashier called the General Manager over. He pushed a couple of buttons. He mentioned that they were wasting my time and that time is money. I said it was fine. He seemed to think for a moment and said "You know what? Time is money. Go ahead!" I asked if he was sure and he reiterated that time is money, they were wasting mine, it was only a couple of dollars, and to go ahead. Customer service is the bread and butter of my life. They had no way of knowing the importance of the documents I was collecting. I was fully prepared to camp out and wait until the register worked. But they just took care of the customer! I've used them for printing needs before and I've never been displeased with their service, but today they really went above and beyond customer expectation for no other reason than the sake of customer service! I will definitely continue to frequent this location! Their customer service is awesome!
Went in to have a print made of a file on a thumb drive. Wanted in line while the one person behind the counter told me she would be right with me after she sorted some papers. Another customer comes in and she starts helping him instead of me. In the meantime the other person behind the counter tells me he will be right with me but he has to go to the back first. He comes back to the front but doesn’t even acknowledge me then goes to the back again never to be seen again. I used to by all my office supplies there but I will drive to the next town to get them at Office Depot or just order from Amazon.
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