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Steak 'n Shake

  1. Tinley Park
  2. Tinley Park Park

Reviews, get directions and information for Steak 'n Shake

Steak 'n Shake

About

Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.

Description

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.

For over 80 years, the company’s name has been symbolic of its heritage. The word “steak” stood for steakburger. The term “shake” stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.

Today, Steak 'n Shake remains the “better burger” leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.



"Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes.For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business.Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order."
Address: 16110 Harlem Avenue, Tinley Park 60477
Phone: +17088029372
Parking: Lot
State: IL
City: Tinley Park
Street Number: 16110 Harlem Avenue
Zip Code: 60477
categories: breakfast & brunch restaurant, burger restaurant, american restaurant



related searches: Steak n shake menu, Steak n shake locations
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Reviews
There isn't a cashier anymore. You order off if s computer. You can't add any special instructions. 3 stars for service because of that. I asked one of the cooks if Mt fries could be well done. He informed the other cook who verified with me which I appreciated. It sucks because the service I did receive was good, but not having interaction with the employees and customers is terrible... hence 3 stars. Food was good. Shakes were great. Atmosphere was dead. Not busy at all. Kid-friendliness: Kids meals available. Parking: Spots are open. Wheelchair accessibility: Wheelchair access, parking, and seating available.
We did an online pickup order because we drove past it on the way to my daughter's dentist appointment. We mentioned that we missed their shakes. When I went in to pick up, my feet were sticking to the floor. It took a good 10 minutes to finally get ACKNOWLEDGED that I was there. Another 10 minutes or so go by and the employees are yelling at each other, acting like Tinley Park is the city or something. It was an experience I would have expected in Harvey. Our order finally came out, and I guess they are illiterate there, because our order had a kid's strawberry shake and while my shake and my wife's shake were right, they gave us a different shake that was not obviously a kid's strawberry. And they shorted us a large fry. I got the shake and the large fry and at least the large fry was fresh, but the fries that I had already gotten were not fresh. So I'm not sure why I waited that long. The shakes were really good though. The place was dirty looking, floor was sticky and it definitely needs a good overhauling. I've been in mom and pop shops in the ghetto and they were miles ahead of this S&S. I'm not even sure how they're in business with Freddy's right around the corner.
Asanti was shift manager, she was so helpful and patient as we tried using the kiosk and we messed up and she literally just stepped right up to help us out. We received the type of service that was outstanding, haven't had such a nice friendly service like that in awhile at a fast food establishment. We dined in and everything tasted fresh and the milkshake was perfect. It definitely hit the spot. Thanks again for the great friendly service.
We ate here a bit ago and this steak & shake was honestly great!!! From the manager who btw was cooking/serving/talking to EVERY customer and checking in on us to the rest of staff the service was great! The food was good and didnt have any “old greasy fast food” taste at all… Its sooo refreshing to see a restaurant have such excellent service, especially post covid where people have lost that touch!
Haven't been here for a few years. The food was still good. Steakburger and Fries with a Milk Shake on the side. The atmosphere has changed. No more waiting on tables or menus. Everything is done through kiosks located near the front. It wasn't quite as festive as previous years. No posters, signs, or adage on the walls. Basic. The service was just alright, by that I mean, no one greeted us. Just kinda stood there until we realized the "new" system. The expediter was good and seemed happy with a friendly voice. It was his pleasure to serve us!
Kitchen is very nasty would not recommend…they also make the workers wipe the floors with rags, instead of mops. Lady Manager is very rude when talking to employees, feels like she can say anything any type of way. It is not what u say, but how u say it. I had no problem with her instructions, but her deliverance was terrible. She also feels the need to try to be funny when she is the only thing funny. Wiping floors on hands and knees is very disrespectful and tacky, this is 2023, who doesn’t have mops? Would not recommend to those looking for work. Quit on my first day as this was an very bad experience for me. They also did not tell me what uniform I was supposed to wear. I had to ask the day I was supposed to start, and was told that I couldn’t start because I didn’t have the uniform that they didn’t tell me about. I was under the impression that I would be given the things I needed to wear, since I was given no heads up to get the items. I know those who work other fast food restaurant jobs, who all said that this establishment is foul and that is not how they should operate, as other places such as McDonald’s don’t even treat you like that. Shift was from 11- 5pm and I decided to take a break at 2:50, but manager got mad and decided to be dishonest and criticized my work ethic by saying that I took a break 2 hours into my shift, which is untrue. Manager was upset that I no longer had an interest in working there and decided to blame me, instead of taking accountability for the establishment. Kept texting me messages saying that this type of treatment is just part of the job and also left a very long nasty message to a family member of mine who was concerned about the scrubbing floors on hand and knees situation. Anyone with common sense would leave.
The staff are nice, professional, and helpful. I really like the fact that we take our orders. The food was appealing, flavorful, and enjoyable. The only down side was the tables because they didn't clean them. I defiantly understand that when it's busy there's not a lot of time to do that, but it would be more appealing to eat on a clean table.
The only thing that gets a star is the staff. They are amazing. However, this location should be shut down. It is by far thee dirtiest restaurant I've ever been in. The smell is horrible, everything is beyond dirty and the bathrooms were out of a horror movie. It is so disgusting when I walked out I threw up. Disgusting is putting it lightly. I worked in a morgue and that's what this place smells like. HORRIBLE !!!!
Just left here with a refund. This place was absolutely disgusting! I had to wipe my own table off and clean the seat of the booth off before we could sit down and we would have left had we not paid already. When our burgers came they were cold so we sent them back and when they came back up the second time well that's when we asked for a refund! They had put a big bunch of rotten, black, slimy lettuce on our burgers! When I say rotten I'm not even exaggerating! I knew it had been done on purpose! You know it's just a burger joint it's not a five-star restaurant and I wasn't expecting it to be but this place was truly in shameful condition! NEVER AGAIN !
Quality yet affordable. I appreciate the professional staff that keeps a friendly attitude as they service your food. They always give a smile which makes me happy to offer the occasional survey. Flying colors! Aim high guys!
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