Stride Rite Clifton Park

Meh. So on the one hand- they measure your kid’s feet. On the other hand, the workers complain about the owner unprofessional, sold me shoes that were not striderite brand because “they didn’t have any in stock in that size ” and refused to give me a size that my daughter was so that I order her a pair of Mary Janes from the website because they are “family owned” so they won’t make money that way. I ordered the size of the new balances I paid a ridiculous overpriced amount for and when the striderite shoes came in the mail they were huge. Honestly not sure if they even sized her correctly since she couldn’t walk in her snow boots at all. Next time I’m going to the Albany store.

Saturday May 22nd at 5:56 we went to this store. We walked in to the staff member saying they were closed. They close at 6. Now we’ve been shopping here for 4 years because the customer service is usually good. We don’t even live in this area but we drive! So when we walked in and she simply turned us as away I was angry! We usually buy 2 pairs of shoes at the same time and it never takes longer than 10-15 minutes! As we drove away the sales person was still standing in the same spot. So we took our business over to the shoe dept instead. I won’t be returning to this store.

I have been going to this stride rite for almost 9 years. I am a firm believer in getting your children in a properly fitted shoe. I love the people in this store. Even when it is busy, they still give you the attention you need, so if you go during a busy time you will need to be patient. You'll be glad you waited as you will get the attention you deserve when your turn comes around. It is the only place I buy my kids' shoes as they are picky and have wide feet. They need to have thier shoes fitted. I do wish they had more variety, but with wide feet, I have come to realize that their options are limited. The employees at this store always recommend what is best and we all leave happy! I hope this helps new mom's or people looking for a shoe store that will get your new walkers or older children in the right shoe.

I went in to have my son's foot measured because the shoes I had ordered online from stride rite were a bit too tight. When I explained this, a female employee who appeared to be the manager jumped in and agressively and defensively started explaining that all the shoes run differently and it was impossible for them to give me an accurate size. She was agitated, rude and spoke to me in quite a hostile tone from the very beginning, for no reason at all.

Stride Rite shoes are the best thing for young kids. That said the store in Clifton Park is a franchise store and the owner and employees that work in the store are rude and discourteous to customers. My daughter-in-law's experience in this store was unbelievable starting with upon arrival being ignored by the store manager and sales clerk. She waited almost ten minutes before interrupting them to ask if someone could help her and was all but asked "why are you interrupting us can't you see that we were talking". Needless to say why would you shop in a polace like this even for Stride Rite. I would recommend measured at the store and then buying on-line. What a foolish way to treat a young couple with their first child and whose friends have young children. This should be a business that you want to leave the customer with a good feeling to a bad one.

Can you please post your hours online or request to add it to the website? I showed up at your store at 4:55 to be told you close at 5 and had already “closed up business for the day.” Post your hours! Not to mention denying business when I probably could have conducted my business in under 3 minutes. Bad service.

Nice people. Sale sign is up in window . Don't seem like I got the sale price

Always friendly staff, they will fit you right and no upselling. I always leave feeling satisfied.

Enjoyed shopping there

Great store and the service is just as Great!!!