Target Store Tustin

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Description

Visit your Target in Tustin,CA for all your shopping needs including clothes, lawn & patio, baby gear, electronics, groceries, toys, games, shoes, sporting goods and more. We serve our guests in 49 states nationwide and at Target.com.

Address: 2300 Park Ave, Tustin 92782

Phone: (714) 361-2100

Website

State: CA

City: Tustin

Street Number: 2300 Park Ave

Zip Code: 92782

categories: furniture store, grocery store

Opening Hours

Monday: 08:00 - 23:00
Tuesday: 08:00 - 23:00
Wednesday: 08:00 - 23:00
Thursday: 08:00 - 23:00
Friday: 08:00 - 23:59
Saturday: 08:00 - 23:59
Sunday: 08:00 - 23:00

Reviews

Typical Target. What stood out to me was the amount of checkout people they had.  Very well staffed. That was a nice surprise. I had a problem with one of my CCs because of a large purchase. It got resolved and the checkout employee was great.

It's easy to pick items, and I can shop comfortably while staying cool. I also like that it's connected to other shopping malls.

Drive up parking spots are not marked anymore. When you do park there and mark in the app that you’ve arrived, no one actually comes. If you call the store, no one picks up and if you call again, they just hang up. The guest services says that their phone “has been down for a few weeks”. Yeah, phones down don’t work like that. They would have made a recording to that effect. Lesson: If you do order ahead drive up, just don’t it. Either go get what you need in store or go shop somewhere else.

Sabrina who identifies as the store manager refused to help with a simple matter.  I placed an online order for an Apple Watch a present for mothers day - I stopped by here to pick it up on my lunch.  I was told, since it wasn't ready yet to either wait or come back.  I walked back to electronics and the guy said they had it right there in his case they only had one in stock.  I asked for the Store Manager.  Sabrina arrived - torn jeans and red t shirt.  Said there nothing she can do, either wait or come back.  I didn't order a cart full of food, it's one item, Sabrina.  She states that I could take the watch and then come back and get another watch like calling me a future thief - even though they only had one in stock.  I asked for her card and she had to leave and give me a hand written card with some HR guy's name on it.  I sat and waited 35 minutes at the return desk for the "fulfillment team" to "pick" the watch.  I contacted the REAL store manager Kevin Vinh: "First and foremost, I apologize that your experience in my store turned out the way it did. I will personally speak with Sabrina around her Guest Experience but as well as her resolution skills. She should have run through all options available for you to be able to help you during your lunch break. I will utilize this feedback to further my leadership team to ensure proper training is executed."  Target has gone downhill - I even asked Sabrina if she knew what a "Guest" was.  She's a complete idiot and should be removed as a supposed "store manager". My family holds a RedCard and we will be re-considering using Target in the future.

I went to this Target to buy a $575.00 scooter. I asked an employee for assistance and they said they would call someone to help me but nobody came. So, I spent $600.00 at Best Buy instead.

This Target is extremely short staffed, and the staff that are there, are rude or undertrained and unhelpful. I waited a solid 15 minutes for someone to help me out in the tech section, only to have no one arrive. Basically you’re on your own in there, I’d avoid this one unless they have something you literally can’t get anywhere else.  Hope to see this store get better, until then you’re honestly better off at any one of their competitors or other stores. Really poor customer service.

I resent being charged a dollar to have the item placed in a bag for pick up. I didn’t want or need a bag. Face it Target, you just want to sneak in a garbage fee for the privilege of using your online services.

I love Target and their policies. Returns are easy and customer services is great. That's why we're always at Target  :

Im rating the Starbucks I give it a 3 it would have been a 5 but here’s why it isn’t. I’m a regular and usually I see the same employees. But this weekend I went in the morning and there was a trainee I believe her name was Cynthia or Catherine. Something with a C and trust me I’m no Karen I don’t usually complain about customer service. I completely understand she was training but I swear I had to repeat my order like 5 times. Even after that she forgot I ordered a bakery item even forgot what I ordered. The only reason I found this as a issue was because I was on my way to work and I was waiting on it, I had to remind her because if I hadn’t im sure she would have completely forgotten. But it wasn’t just that she just seemed like she had an attitude when taking my order. I apologize this was a lengthy review but I will still return. I’m not sure on the girls name but I hope she can improve. Although I do appreciate the other workers that regularly work in the morning though.

nice, cleanliness,  Organized TARGET store in Tustin district.. store is fully stocks n easy 2find items.. pharmacy included. staffs Helpul n Friendly

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