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The Eye Doctors

  1. San Antonio
  2. Universal City Doctor

Reviews, get directions and information for The Eye Doctors

The Eye Doctors

About

Reach out to The Eye Doctors when the time comes for you to have your annual eye exam. A thorough eye and vision examination is perhaps the best possible w

Impressum

Eye examination & treatments, Retinal examination, Diagnosis and management of ocular diseases, Eye galsses, Contact lenses.



"The Eye Doctors provide eye Exams, Eye Treatment, Glasses and contacts in the San Antonio TX area"
Address: 1121 SW Military Dr., Ste 102, San Antonio 78221
Phone: (210) 922-2326
Email: moc.oohay@srotcod_eye_eht
State: TX
City: San Antonio
Street Number: 1121 SW Military Dr., Ste 102
Zip Code: 78221
categories: sunglasses & eyewear store, optometrist, beauty, cosmetic & personal care


Opening Hours

Monday: 09:00 - 18:00
Tuesday: 09:00 - 18:00
Wednesday: 09:00 - 18:00
Thursday: 09:00 - 18:00
Friday: 09:00 - 18:00
Saturday: 09:00 - 14:00

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Reviews
I do not recommend this place at all. The receptionist is always nice and they’re great, however Dr.Hinojosa was unpleasant and very rude. I needed a regular eye and contact exam I declined dilation and the additional pictures yet they still took the pictures. Hinojosa still wanted to dilate my eyes and I kept saying no. She asked what brand contacts I use and I told her, she chuckled and said “oh no those are no good” I said well they’ve been great for me for the last 8 years so I don’t change them. She tried pressuring me into getting daily’s, I said no thank you I like my bi-weekly ones, I explained why and she kept arguing with me. She said “I don’t care what patients say we know no one switches them out when they should so daily’s or monthly’s are better” and got flustered when I said that’s great but I do and if I didn’t that would be my own problem and fault. She tried pushing some brand of contacts on me and I kept saying no and she wouldn’t let it go so I assume she benefits from sales somehow, she refused to let me order my preferred brand. I called back to order the ones I wanted because I did not want to deal with that woman anymore and the receptionist told me she couldn’t because Hinojosa wrote the brand I said I did not want on the prescription so I then had to wait for her to change it which took a couple a couple of days.
I have been going since 2021. And the service is very professional, and the staff are very helpful in helping with the frames that fit your needs. Thank you eye doctors and staff
We got lucky and was able to go as a walkin due to 2 people canceling appointments, this was at 3pm so that was awesome for a new patient. They are very patient and she was even helpful on picking frames that will fit good with my daughter.
Excellent customer service! Our family is very pleased with TheEye Doctors.
I read the reviews on this place before making a appointment and really looked forward to it , but I was greatly let down. I did not feel comfortable at all, they continuously wanted me to pay out of pocket without explaining what I was paying for in detail. The lady at the desk was rude and unaccommodating and even the Dr herself experienced the lady at the desks attitude and simply walked away. They have no regard for their patients whatsoever. I’d recommend making an appointment elsewhere.
I went in for a contact exam today. ONLY A CONTACT EXAM. And it was going to cost me 35$ because my insurance was going to cover the exam I only had to pay for the trial and fitting. After I met Dr. Hinojosa and she did my exam I mentioned how I wanted to pay the 35$ and use my benefits to cover the rest and she tried offering me a 6 month supply on contacts and the exam for 60$ and I wouldn’t need to use my insurance. I kindly declined because I didn’t have 60$ I only had the 35$. After I declined her offer she got extremely rude and said “whatever” and proceeded to get me my trial pair. I sat with her as she watched me put in my trial pair and I had my nails done at the time and she proceeded to make the comment “see if you didn’t have your nails done you might be able to affor the 60$ supply of contacts.” I said ma’am I’m not getting your contacts today. If you’d like to give me all your price ranges on the contacts maybe I can get it at a later time. She was really aggressive and proceeded to tell me that she already explained how much they cost. She was extremely rude to me simply because I didn’t buy her contacts and I am outraged at the way I was treated. I DO NOT RECCOMMEND THIS PLACE.
Dr. Hinojosa and her staff are super friendly,kind and helpful. From the moment I walked in till I left nothing but smiles on their faces and they were easy and fun to communicate with. This was my very first eye exam. I know eye no big deal but they made me feel comfortable. They were also they helpful in choosing my pair of glasses. I love the pair they recommend for me to fit my face. I will recommend them to anyone they are Fantastic!
My daughter needed an eye exam and we went to the Eye Doctors. We were met by happy helpful faces. We were in and out very quickly. My daughter has anxiety and the levels of covid precautions and policies at the eye doctors made her feel safe and confident. The doctors and staff are very knowledgeable and have a great bedside manor. We will definitely be back to the eye doctors.
Office staff is welcoming, friendly and very professional. We have been patients of Dr Casillas for over 20 years. He sees all our family of five! He takes his time, listens to our concerns and is very thorough in all his eye exams. I highly recommend the Eye Doctors.
The staff are always very professional here and I appreciate that. Dr. Hinojosa is great! She explains everything I need to know about my children's eye health to where I can understand. Our appointments are always in and out. Thank you to The Eye Doctors
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