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Reviews, get directions and information for The Home Depot

The Home Depot

About

To contact Customer Service please call (866)466-3337, then press option 7.

Description

The Home Depot #8447 isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Lady Lake, residents. Let us help with your project today!



"The Home Depot #8447 is not just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Lady Lake, residents. Let us help with your project today!!"
Address: 871 North Hwy 27, Lady Lake 32159
Phone: +13527517600
State: FL
City: Lady Lake
Street Number: 871 North Hwy 27
Zip Code: 32159
categories: commercial & industrial equipment supplier, business supply service, appliances, carpet & flooring store, garden center, building material store, hardware store


Opening Hours

Monday: 06:00 - 21:00
Tuesday: 06:00 - 21:00
Wednesday: 06:00 - 21:00
Thursday: 06:00 - 21:00
Friday: 06:00 - 21:00
Saturday: 06:00 - 21:00
Sunday: 08:00 - 20:00


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Reviews
Good place, helpful staffs, and everyone was very friendly. The price are great as usual and we buy everything we need for home here.
This review regards Professional Services. We have no complaints about the store itself. My intention was to wait until this project was done before reviewing. However our frustration has peaked and I want to share our experience. November 2021 we ordered refacing of all the cabinets in our small kitchen and both bathrooms. It was made clear that due to supply delays it could be 12 weeks. Noted. Foolishly, we paid the $13,500 up front. Approximately 12 weeks later we called to check the status. The stuff is in, they were just about to call us to schedule installation. Of course we had to wonder how long the stuff had been in, and how much longer it would have been had we not called. The installer showed up and quickly pointed out several problems. The bathrooms were the wrong color. They were white. We absolutely do not want white. White was not ever part of the color conversation. The crown molding that we paid extra for did not arrive. The bathroom drawers were the wrong size. One kitchen drawer was missing. As work progressed it was discovered three doors were mismeasured. The installer did all he could with what he had. We are happy with his work. When and if the missing stuff comes in we will gladly have him finish the job. So, in my opinion, here is where Home Depot really dropped the ball. At this point, had they expedited the replacement pieces it could have been ‘no harm done’. As it is, this is two months later, and despite numerous calls and emails, we have no idea when our quarter finished bathrooms and half finished kitchen will be finished. We requested a refund for the missing crown molding. We were told it would be issued. By all appearances that is a lie. Bottom line approximately 5 months after ordering, and paying for the service, the kitchen remains half done and the bathrooms have no cabinet doors or drawers. If a score lower than 1 star was available I would have given it.
If I wanted to shop without any interaction, suggestions or salesperson THIS is the abysmal place to go. If you want to have to check yourself out in a self-service check-out line while employees stand around a few feet away while chatting, while you do their job, this is the perfect dysfunctional store. If you can't find anyone around for 3 aisles, don't be surprised. If you want customer service of any kind, go elsewhere. Worth going here? Highly unlikely if you need ANY assistance. But I'd you know ecactly what you want, where it is located and don't mind doing someone else's job, then you might enjoy the experience.
Huge Home Depot. Everything you need to build a home or repair. So far, the employees I asked for assistance were very knowledgeable. Got some short cuts on a few home jobs. Great gardening center. Many tropical plants and fruit trees. Always ready for the next holiday. Note, usually have tool batteries in stock. Lumber department is full, little pricey due to market conditions. Sign up for online notifications to get sale prices. Military discounts. Store is usually busy, but checkout is fast. Plenty of parking, especially for the handicap.
Chris R in the lumber department was very helpful. My husband and I came in searching for specific pieces of wood for security of our home, he not only helped us find what we need but helped us find a good deal! He was very kind & great to talk to! The store is very clean & wasn't over crowded like most Home Depot's can be. It was relaxing walking around and browsing the Christmas / Halloween Decor and my daughter LOVES the carts with pretend car wheels on them : we will be back and definitely prefer HD over Lowes!
My fiancé and I visited the paint department this evening. The associate that helped us was Terry. She was very knowledgeable and gave helpful tips. She paint matched the color we are painting the inside of our home. We had just been to Lowes and they said they were not able to do the paint match. Terry provided top notch customer service. We will most definitely return to this store for our home improvement needs.
On this visit I had returns as did everyone else it seems. The 2 clerks were moving as fast as they could go but the line still moved slow. Management should have been paying better attention.
scheduled a truck rental, Had deposit. They still kept the money when they cancelled the truck rental the night before I was scheduled to get it, The rude man gave me the excuse They rented it because I didn't get it on time Wednesday night. Wasn't supposed to pick it up until this morning at 9:00 This morning. Got the runaround from the manager at this store who repeatedly lied to me and said things that were contradicting. Didn't lie it when I called her a liar. No swearing by me. Extra $150 for a new truck rental plus fuel. needed the money for groceries and my medication, they could care less at this store, an F- rating. Would give 0 Stars if I Could. Stole $150 nasty lady manager wasn't helpful at all and wouldn't listen. told me different stories. Lets see if corporate does anything
Helpful staff went above looking for a light we had saved online and needed a table saw the staff we asked if they had one without the box all ripped up said he wasn't sure but the saw was fine we said online says there's 5 in stock we'd rather have one not ripped and open. He said he would check and we looked high and low too he came back and said he wasn't the main department person and he might know where they are. After some conversation about having to replace the saw he said did you register your saw we said no it's been 6-7 years so no warrantee. He said all ridged equipment is lifetime warrantied as long as you register. Definitely learned something new and took the ripped box. Registered it put it together all parts and powered up.
Lady Lake Home Depot is the absolute worst most uneducated unhelpful people that I have ever seen! A 75 year old Villages woman was misdirected on a rental item no help to get what she needed for a job and then was given nasty attitude when she went back to get what she should have been rented in the first place! This pro will be sticking with Lowe's I'll never spend any more money at this store!
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