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Reviews, get directions and information for The Mail Center

The Mail Center
"Visit your local Post Office™ at 1001 Fremont Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 812 Fair Oaks Ave, South Pasadena (Californie) 91030
Phone: (626) 799-1881
State: CA
City: South Pasadena
Street Number: 812 Fair Oaks Ave
Zip Code: 91030-2606
categories: public & government service, post office


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Reviews
Nice clean historic style Post Office Waits can be long like any location at peak times. I went at 12 noon and there were only 2 people in line. Drop off for pre labeled packages to the left of the line so you don't have to wait in line.
Among the area’s finest post offices - service is usually quick and always comes with a ready smile - plus, last time I was there I spotted this handsome, older, Jeff Beck-looking gent get a gal’s phone number, and you just can’t beat that.
Cute outdoor decor un a cute neighborhood. This location is well stocked and offers self service kiosk, PO Boxes, stocked with packaging and also sells Hallmark cards and gift cards! I went on a saturday and there only 2 workers and their customers really sucked up their time. Workers were nice and patient though. Customers, be ready and get your stuff together before you head to the counter!
This post office is poorly managed and when you make employees aware of issues they get defensive instead of fixing the problem. Totally unaccountable. I came to mail a next day express letter and used the automated machine but what’s the use when I didn’t find a single envelope or waybill or pen. What’s going on?! Go to a Fedex store and you’ll find all the above readily available. I’ve informed the manager here multiple times and he’s given me the lot ridiculous reason for not putting out envelopes - “people steal them” what a joke. This is why the government shouldn’t be running a single thing! If his were a private business half the employees would lose their job or get better training so they know how to do their job. Very frustrated after spending $56. I’ll be happy to pay that to Fedex next time as I won’t support my local post office any longer.
Be aware someone here is stealing! We went inside and placed two boxes of shoes inside the bin obviously on camera and they both disappeared! Yet no one knows what happened? We’ve opened up an investigation you would think all they have to do is look at the camera to see what employee stole the items!
This is a really beautiful post office with a good card selection. The staff is super friendly and knowledgeable about the best choice for how to mail packages. Always a pleasure to come in!
The nicest people work here. Just so polite and bubbly and friendly. Helps when all this shipping stuff can get a bit confusing. The building is also well-located, has decent parking, and is in a lovely classic building reminds me of the old WPA style, but I could be wrong. Doesn't have ALL your shipping needs, though. I needed a media mailer for some fragile vinyl records and they didn't have those. Not sure if those are available in other USPS outposts, or if you always have to go to a dedicated shipping center.
My neighborhood post office.Great staff always welcoming, and helpful. The line moves fast when there’s one which isn’t often my experience there. This location is so convenient and the hours are great.
This place lacks accountability. I placed a complaint and the clerk told me manager would contact me. That was months ago and the manager NEVER contacted me. Also, they short changed me on a refund. The dark dude at the counter has the worst customer service ever. I live in the area and I go in for service often. He is always condescending and rude. He should not be working at customer service!!!!!!!!!!!! Beware of terrible customer service and watch out or they’ll steal money from you right under your nose.
They don’t postmark! Had to go to another post office for which they did. Totally don’t understand that!
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