Torrance Memorial Urgent Care Center

I wanted an impromptu medical consultation. Unfortunately, my primary care physician is never available for such appointments so I turned to Torrance Memorial Urgent Care in Manhattan Beach. I was very pleased with the experience I had with Dr. Babayan, his assistant Ashley and the office staff. The office staff was very efficient in completing the required paperwork. After a brief wait I met with Dr. Babayan. He was personable, professional, knowledgable and provided me with the information I requested. Dr. Babayan made me feel like a valued patient. If I am in need of a medical consultation I will surely see him again.

Wonderful staff I want to give a shout-out to Physician Desai she’s amazing honest and trustworthy. I leave to a long trip and she was very honest and now I am much better days later and I would love to make her my primary care she’s amazing

What a ridiculous office policy. A single parent in the room at a time? You have a kid to take to urgent care and only one parent can go in? Not a place I would take my kids to again

Dr Miura and staff were professional and compassionate to my son who was injured during a soccer game. We were one of the last patients seen on a Saturday before closing and were thankful to be seen as it was the nearest facility. Everyone from the front office staff to X-ray tech and Dr Miura were able to address our immediate concerns and point us in the right direction for follow up treatment and continued care. Big thanks

Unfortunately did not have a good experience here tonight when I sought help for my six month old daughter. She had a cut on her finger and was bleeding profusely for 2 hours before we went in to seek help and was very distressed. Several patients arriving after us were seen before us. After 45-50 mins we were finally brought in to see a nurse and asked to wait in the storage room. Nurse did help clean wound and stop the bleeding but we were promised help with a glue bandaid to protect her wound and to be seen by a doctor. After 45 mins of waiting in the storage room with trips in and out by other staff to gather supplies for other patients we gave up, asked for and received exactly one bandaid that we were left to put on ourselves and told them we were leaving. Staff made lots of excuses that they were very busy because of the holidays. I totally understand it's the worst time of year for urgent care but don't understand why an infant was considered such a low priority that she was the last one to be treated for the day with other later arriving patients getting priority. When we said we were leaving they rushed to say they would see us shortly, in another five minutes as soon as their paper work for their other patients was completed, more excuses about the busy season were made, etc. At that point it was too late for us to wait any longer or hear more excuses and we left without a doctor seeing my baby girl.

Rude personnel, dismissive. Rejected my request for a routine physical form completion, not a physical. “Oh we don’t do that here “, before even looking at forms. Would you at least look at the forms? “Yeah, no we don’t do anything like that and threw them down on the counter!” You want to use a restroom. Not if you aren’t a patient!

This place has the rudest personnel... Martha seems to go out of her way make your experience horrible. As a patient seeking medical attention, I have say this was the worst interaction I’ve had with nursing staff. The Torrance location has much nicer people.

My husband went in right before they close at 9pm on Monday night. They pick up a phone call right away and we’re friendly.

Just called and spoke to a woman named Francis, WORST most insensitive and unhelpful experience I have ever had with a medical professional. She was resistant to tell me what that location could offer or if my request was outside of their scope of care. He response "I don't know""I can't help you " not let me ask or anything remotely helpful. This is where you work! People call urgent care because they need CARE. Sensitivity training may be in order.

Dr. Gelman is a superb doctor who listens and communicates clearly, doctors the emergency, provides guidance and sends his patients off with a smile. Thank you.