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United States Postal Service

  1. Jackson Heights
  2. Jackon Post Office

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United States Postal Service
"Visit your local Post Office™ at 7802 37th Ave! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. This location offers passport services by appointment only."
Address: 3323 Junction Blvd, Jackson Heights, Queens 11372
Phone: (800) 275-8777
State: NY
City: Jackson Heights
Street Number: 3323 Junction Blvd
Zip Code: 11372-9993
categories: public & government service, travel & transportation, post office



related searches: 7802 37th ave, jackson heights, ny 11372, USPS tracking, USPS Jackson NJ, UPS Jackson Heights, Post Office Junction Blvd, 7802 37th ave, queens, ny 11372, USPS Elmhurst, Woodside Post Office
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Reviews
There’s a reason this place is barely rated over a star. Expect long wait times at every single hour of the day. I consistently find myself waiting for at least 45 minutes every time I go. They need help. However every time I go I find the staff helpful so I can’t complain too much I guess, and it’s why I gave 3 stars. It’s the closest usps to me so I don’t really have a choice but to go here. Not the best usps but not sure if it’s the worst
I ordered my shipping label online with the click to ship. I put the weight and measurements in and then went to select the service. I selected one to two shipping because I needed it there as soon as possible. When I get to the post office, the lady told me that the package I was sending was too small to send with the shipping option I selected and then she told me the price wasn’t what it should be, even though I ordered it off of their website. The website knew the weight and size of the package and that was the option they gave me to get it there at one to two days and then when I get there they tell me it’s wrong and they can’t add the additional five dollars onto the package to make sure it gets sent. She said I would have to get a correct label and purchase that one which would be in addition to the other $30 label I had already purchased because she can’t cancel it for some reason. So now I have to go home and hope that I can cancel the other label and get my money back. Otherwise I just spent 65 dollars to get this package there. If I bought it from them and there’s a difference of five dollars I don’t understand how the clerk can’t just change the label and then let me order the correct one without having to buy a completely separate label at full price. Additionally, I don’t know how my package is too small to send with that service I selected yet the one I need is even more expensive. How does that work? I would get it if I like ordered it from a different website to be sent through the post office but I literally ordered it from their website and that’s what they told me it cost and what they gave me as an option to purchase for the size of my package, the size was no secret. I don’t know why this is my fault and why the workers at the physical post office can’t help. It was all very frustrating and the person was not very helpful, I had to ask her multiple time to just let me pay for the new label and I didn’t care about the money as long as it gets there, but it seemed like she was more interested in telling me she can’t do it until eventually she accepted the fact that I wasn’t leaving and let me buy the new label.
This five-star review is solely for Ms. Blanche. In my experience with post offices in this area, she was by far the best employee I have encountered. I had a terrible experience at this post office until I had the pleasure of meeting her. On April 14th, my family and I went to apply for passports for our children without an appointment. We woke up at 4:30 am to queue up for the walk-in service, where they were supposed to take only four applicants. However, Ms. Blanche went above and beyond by accepting ten of us, and she was incredibly friendly and helpful. She assisted everyone with what to do, and all of the people there expressed how lucky they were to have her helping them that day. I had visited this post office twice before and had encountered a lady who appeared to be of Indian or Pakistani descent. She was very rude and yelled at all of the customers. Unfortunately, I did not get her name, and some people who didn't speak English fluently tried to ask her questions, but she just yelled at them. Ms. Blanche's exceptional customer service skills and kindness made all the difference in our experience at the post office. She truly deserves recognition for her outstanding work.
If could give zero stars I would, every time that I go to this post office one of their employees a black lady with pink/red hair is nasty, rude and disgusting with people, her costumer service is awful and she treats you like she was doing you a favor. I just go to that location because is convenient for the company I work, we constantly need to send letters and packages to USCIS and several courts, since is next to us is the post office we use. Once I came with priority mail packages that were already paid but we needed the tracking number and the receipt as a proof, when you work representing clients that are in immigration proceedings even a receipt of sent is crucial, so I came up to this clerk the red/pink her and asked politely that I needed the tracking number but that everything was already paid, she looked at me in a really rude and disgusting way and then started to complain because I was making her process everything again. After that she decided to talk really nasty things about me and previous costumers with the clerk next to her, at that moment I was not understanding what was happening and why she was being so rude, I tried to apologize telling her that it wasn’t my intention making her things more “difficult” and that’s how my company require things done, as soon as I told her that she responded to me “I’m not talking to you”. I was so amaze this is the most disgusting interaction I a ever had with a human being, this red/pink hair lady shouldn’t work with people. I’m a very calm and polite person I wish she does not encounter a worst person that puts her in her place.
Whoever was the woman on window#2 today july 22/2023 at around 1:20pm . Shouldn’t be working there, very rude and she doesn’t know how to do her job. Im pregnant and she told me I was not allowed to show my driver permit as an ID all after me doing a line for about and hour. I had to go all the way to the east elmhurst usps where definitely was less crowded and the person definitely knows how to do the job and I could do my errand.
One of the worst serviced post office. Lines are long, and the employees are raising their voices at customers employee named Bonny for anything and everything. I have to go multiple times a week, even if, I make sure to buy postage online to avoid the long lines, employees easily scream at you to go into a long line when there drop off box is full, instead of taking your package through the window like at other post offices. It is extremely slow and the employees there, don’t seem happy with their job, but rather annoyed by customers. Best to avoid it all together.
Although the lines are usually very long they are quick to finish their transaction when you're at the window. Of 50 plus times I've visited, I've only received rude service once. Perhaps the service representative was having a bad day. If you're into Stamps, they always have s wide array of options.
USPS customer service and especially Mrs. Jazmin and. Mrs. Patricia is very bad the employees are very rude and do not try to help customers. It is not a free service we pay for this service, USPS should invest a little more in customer service training for its employees. Now I understand why they have such a bad rating in google reviews. due to the way they treat customers they deserve zero rating stars
I don't normally write reviews but today was just ridiculous. Im currently here inside waiting in line with about 20 other people, and nobody's being attended. Theyre suppose to open at 8:30am but yet here we are waiting and it's past 9am already. There's clearly more than one employee in the back, I don't understand why one of them can't just attended the line while the rest focus on whatever they're doing back there. You need new employees or better yet you need more than what you have and I'm sure many would agree.
I always come here instead of Elmhurst. More space, nice environment and more active windows. The people who complained should see the other offices lol. This is way better
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