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USPS
"Visit your local Post Office™ at 301 E 7th St! The U.S. Postal Service® USPS® is the only organization in the country to regularly deliver to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world’s mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better."
Address: 5080 Fayetteville Rd, Lumberton 28358
Phone: (800) 275-8777
State: NC
City: Lumberton
Street Number: 5080 Fayetteville Rd
Zip Code: 28358-2108
categories: post office


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Reviews
Short lines and great staff. C. J. was very helpful and friendly. He answered all of my questions and was very knowledgeable about his job. Awesome experience today. Thanks for having such a remarkable staff.
The older gentleman that usually works the counter is horrendous. Every time I go in, and ask him a question or send packages, he has an attitude and directs me elsewhere. Terrible customer service from this particular employee all around.
Customer Service is horrible. I have filled out every form that allows them to drop a package off with out the liability of the package falling on the workers and they still refuse to deliver my packages. I schedule a “re-delivery” and they either give me repeated pink delivery failed slips while I am at the house the package is delivered to or just don’t ever deliver the package. If I pay for shipping to My home address, I expect the package to make it. Issue continues to go unresolved.
The guy/manager who helped me finally someone without a nasty attitude was very helpful. However, whoever the woman is answering the calls needs to be sent home because her attitude is unbecoming and isn’t for a customer service job. The manager worked diligently to help solve all of the issues I was having with my mail and I appreciate it. They’re getting better and need to keep him on management and add other ppl like him to their team
Always helpful, professional, advisory when needed, etc. Thumbs up!
I had an issue with mailing address where a parcel was not delivered, and upon calling I had a rude clerk answer the phone originally, telling me the package could not be released. I give 3 stars because the postmaster rectified the situation and agreed to release the package today.
The mail lady won't deliver my packages. She has even put my mail in other people's box. Packages has been getting "lost" alot lately. And been late. When I go pick up my packages they can't find them. And I have other complaints too. I am beginning to see why people don't want to use USPS anymore.
I dont know why its so hard to deliver a package to the correct mailbox!? Several times Ive ordered things that ended up God knows where. Happened again today. Got a text that my pkg was delivered, I had my daughter go outside to get it and there was nothing out there. Worst mail carriers ever! I want reimbursement for my misdirected orders! So sick of this!!
The post office is where I can get the chance to see people that I don't see often, chat and meet new people. Pay a high price for a box and if you don't have the mail box at your house your packages will allot of times be returned to the sender, or you pick it up at the desk, no packages will be delivered to the house address and the PO Box number has to be placed in a certain way on the package if the house address is on it. Now that they have the digital mail, it is a hot mess, l never get the mail that it says is on the way
The guys that work there were kind with me. I explained that I've never sent anything trough postal services, and they offered great help for me to send a letter to my girlfriend back in my home country, and a letter Ohio. I noticed that they were cordial with every person in the office.
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