Walgreens

The retail store is well stocked and the staff are very friendly and helpful. However, the pharmacy is either understaffed or poorly managed. I tried to pick up a prescription after surgery and could not reach anyone in the pharmacy department to receive a status update and to provide them with my insurance information as a new customer. After experiencing hold times of over an hour, l had my boyfriend drive to the store given my condition. Going forward, l will not use the Walgreens pharmacy given its poor customer service, inadequate staffing and overall inability to provide essential services. Hannnaford’s has been recommended as a suitable alternative. I hope Walgreens takes measures to evaluate their pharmacy staffing and drug prescription protocols to meet the community needs. Their current business model is irresponsible and unsustainable.

Every time I tried to pick up a prescription here there was a problem. EVERY time! I moved to Hannaford’s Pharmacy and they have been perfect. My father however did not move. Now I sit here in line, again, only to find that they only have a PARTIAL order of his life saving meds! OMG! I’m so done with this place!!!!!! I’m changing dad to another pharmacy too! They wanted me to talk to a manager and I said “why? I did 2 years ago and if anything it got worse, not better!!!!” Ugh. So done!

This pharmacy does not complete pharmacy orders. They give you partial refills and then forget to fill the rest of your prescription. This has happened multiple times over the past 6 months. They never seem to have medications in stock and my orders have been canceled with no explanation whatsoever! I have had to go to the store and point out my partial refill to the pharmacist in order for him to actually fill the remaining prescription. Do not use this pharmacy!! One star is too good for this store!

Bought a go2bank debit card for 2.95 and put $50.00 on it! Tried to register the card online as instructions say but it keeps being denied! Tried every phone number and it's all automated with no options to a live customer service representative so I went back to the store and they said there was nothing they could do, no refund or anything!

Poorly run and non-responsive pharmacy. I scheduled drive-through covid tests for my family here for travel purposes. The drive-through line moved very slowly. When it was our turn, staff seemed unsure of what they were doing and gave us a swab with incorrect personal information on it. While Walgreens indicated results typically come within 24 hours, nearly five days later I still have not received them. When I tried to call the pharmacy to sort out the issue, no one answered the phone. I was on hold for over two hours before giving up. By contrast, I got a covid test two days later at a different Walgreens a few towns over and received results within approximately one hour.

Staff is kind and courteous! Although they are rather busy due to covid testing, covid shots, and prescriptions all going through the pharmacy the staff is still upbeat and works to get is all done. That being said you will have long wait times for anything pharmaceutical as the are currently juggling it all. Even if your prescription isn't filled just yet they will get it ready as fast as they are able while still helping others and you should have the script within 10 minutes

This is the worst pharmacy I've ever gone to. I've waited no less than 20 min in drive thru and inside at the pharmacy. The automated system is terrible. I've gotten texted that scripts were ready and when I showed up they said it wasn't ready. When I tried to get details the staff don't seem to have answers or know what is going on. They also got frustrated with me quickly.

Called this pharmacy to see if they had a certain medicine in stock. Well tried to. Put on hold 6 times and never spoke to one person. Supposedly only 1 person in front of me. Ten minutes later, I'm done.

The staff is always pleasant but the Pharmacy wait times are absurd.You pull into line after the Rx has been sent for 2 hours ,only to be told " Another 20 minutes, then pull in after 40 minutes only to be told." Not ready yet!"" During Covid ... Common to wait 5 to 6 hours...Need more Pharmacist's .

My prescription was sent by my doctor on Friday night. I have pneumonia and need to take an antibiotic. The pharmacy was closed on Friday for the day for New Years. Closed Saturday. Went on Sunday at 11:30am to get my presciption. Sat in the drive thru live for 25 minutes just to get to the window and be told that it won't be ready until 4 or 5!! I needed to start taking this 2 days ago! They are getting slower and even more useless every time I go there now! It's nuts!