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Reviews, get directions and information for Wendy's

Wendy's
"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."
Address: 1610 N Riverside Dr, Española 87532
Phone: (505) 747-1357
State: NM
City: Espanola
Street Number: 1610 N Riverside Dr
Zip Code: 87532
categories: fast food restaurant


Opening Hours

Monday: 10:00 - 00:00
Tuesday: 10:00 - 00:00
Wednesday: 10:00 - 00:00
Thursday: 10:00 - 00:00
Friday: 10:00 - 01:00
Saturday: 10:00 - 01:00
Sunday: 10:00 - 00:00

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Reviews
Worse experience ever in a Wendy’s. I enter the inside to order because the line of cars was so long. There was only two people working getting the food out. There was two other workers talking to some friends out while the other two workers were all alone. I told one of them, “ instead of being out here talking to your friends why you don’t help” his answer was “ Come inside and make your own food if you want. I asked for the manager and for my surprise she was one of the only two workers inside preparing the orders. Never going back
Was the only truck in-line so I was happy as I waited to hear from someone to take my order. After 5-minutes No one responded so I moved to the order window thinking I could order from there since it didn’t seem busy. Several employees came to the window to look at me. After another 5-minutes a plump teenager wearing way too much makeup opens the window and asks what I want. I gave her my order; which was an apple salad. Before I could end the sentence she/he exclaimed they were out and “Just Leave!” She slammed the window as she walked off. I thought about walking in and complaining but I have better things to do than argue with someone’s entitled teenager.
My daughter got released from the hospital and we were hungry. I checked online it said open. So we went it was 10:52pm. The lady comes on and says 'were closed', I told her i checked online and it said you were open. She then says well were really short handed so we get to close early! So I drive away and look inside and the "4" workers were sitting in the lobby eating and hanging out with their little friend's! Gosh 4 workers is considered short handed?? I went to Del Taco after that and they only had 2 people working and it was busy and still open!! Wendys has just gotten LAZY and unprofessional.. Not going back!!
I was verbally abused by the person at the counter for coming into dining room when closed. He accused me of being rude and ranted about me to a co worker who just glared at me with their arms crossed while I waited for my order. I still don't understand how I was supposed know the dining room was closed when the door was unlocked and the app said it was open. Sorry for making you do your job !
Go to Freddy's up the road instead. Going here felt like traveling back in time 20 years, but not in a good way. The building is dated and dirty. The experience left us resolved to be done with Wendy's in the future.
This place is a complete joke and a waste of your time. And I'm pretty sure the majority agrees. Always a bunch of employees standing around but yet says they're closed because they're short handed. The lies... Food: 1/5
This is not held to the franchise standers the workers hate there jobs and take it out on customers give you the wrong order just to have fun. Will charge you for a large and give you a small. Do not go here let this location close!!!Food: 1/5
The prices are ridiculous. The order was wrong and the employee who I talked to to correct the order was rude. The cook has bushy dirty hair that wasn't covered with any hair net or visor.Food: 1/5
Good food and fast service. We ordered a lot of food. And it came out quickly.Food: 4/5
Poor customer service. Placed a order, took the young kids about 20 min to get our food.. when we asked how long it take, they were rude and said it will be ready when it’s ready… when we got the order our French fry’s we’re old and severely browned…. They took them back and refused to give us a fresh batch…
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