Walked in on a Friday at 11 am to get a Covid booster. Went right to the window and signed in. The nurse grabbed us within 5 to 10 minutes and we were able to get our booster shots no problem. Less than 30 minutes!
The WIC front desk staff are very rude and treat us as if we’re such a bother. They don’t let you voice anything and are ready for an argument the moment to show your a little frustrated. They also never answer their phones up front. Also, they wanted to clip my baby’s tongue and when I took her for another opinion they said she was fine and didn’t need the cut. I just don’t feel comfortable here or trust any of these ladies with mine and my child’s care. They are short staffed but I’m sure if they had better attitudes they’d keep their employees. The downtown salt lake location is so much better and treat you like an actual human.
They ARE NOT a safe needle disposal site!!! Went there yesterday with 3 boxes full of unused, expired insulin needles. They WOULD NOT take them and we're clueless why I came there as a safe place to dispose of needles! DONT LIST THEM AS A SAFE NEEDLE DISPOSAL SITE. It was a waste of my time going there!!!
The building is really nice. Every employee I interacted with was professional, knowledgeable, and personable. The lines were short. When I did have a wait a little, there were comfortable chairs to sit on. I had to bring my two year old daughter with me, and everyone was great to her as well.
Redwood clinic is by far the best as far! The people are so nice and there is never a long wait. In and out. Poka is the sweetest and always remembers me, love her!
My husband took my 10 month old baby for a vaccine, I’ve taken her there before no issues. Only this time he calls to tell me that the nurse or MA named Shelly administered the vaccine and didn’t screw the hub on correctly and so the syringe came off, with the needle still in my daughters leg and the medication spewing all over the place. She then told my husband that’s happened to her before and had to re do the vaccination again. We are both in the medical field and work with IVS so we are familiar with how they work. She should’ve known better and we are both upset that she had to poke my baby twice when it could’ve very easily been avoided.
I just moved here and didn't have my childrens birth certificates they helped me transfer my wic here and worked with me to get me and my children in Mrs.poca was very sweet and went out of her way to help us
Used to get my shots here but for my surprise I left my job earlier and drove 30 minutes and when I arrived at 4:20 I couldn’t get my shot because they don’t do walk in anymore after 3pm. What I saw was a lot of people doing nothing and can’t give me a shot . Lost my time
Our nurse was very kind! She knew what she was doing. I would recommend coming here to get a COVID-19 vaccine. We had to wait in the wait in waiting room for 15 minutes. Then we got called and got our vaccine. Then we waited on the "check up" room for 15 minutes.
Fast, clean, and kind. Very kid friendly, and very accommodating.
