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Reviews, get directions and information for Xfinity

Xfinity

About

Say hello to Xfinity Mobile, a new kind of network that combines America's largest, most reliable 4G LTE network with the most hotspots nationwide.

Description

Seeing is believing with Xfinity X1. That’s why we have completely redesigned our Xfinity stores to give you a better experience and help you discover all that Xfinity has to offer. Let our expert sales consultants help you get the most out of your services. See how the X1 Voice Remote lets you find your shows quicker than ever. Demo the Xfinity Stream app and see how easily you can stream live TV, download your DVR recordings, and watch thousands of TV shows and movies on any device. There’s more in store than you imagine.



"At your Methuen, MA, 70 Pleasant Valley Street, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment"
Address: 70 Pleasant Valley Street, Methuen 01844
Phone: (800) 266-2278
State: MA
City: Methuen
Street Number: 70 Pleasant Valley Street
Zip Code: 01844
categories: internet service provider, electronics store, cable & satellite company


Opening Hours

Monday: 09:00 - 20:00
Tuesday: 09:00 - 20:00
Wednesday: 09:00 - 20:00
Thursday: 09:00 - 20:00
Friday: 09:00 - 20:00
Saturday: 09:00 - 20:00
Sunday: 11:00 - 16:00

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Reviews
The store was well kept and I was greeted immediately upon arrival. It was a 5-minute wait on a Friday to see a rep which wasn't bad. I had an issue where the call center provided the wrong information and instructed me to come to the retail store. Maria at Xfinity was a good listener, excellent communicator, and able to find an acceptable solution to my iPhone 15 order mixup. Thanks to her, I went from an unsatisfied customer to a satisfied customer.
Two guys hanging out chatting behind the check in desk, while 20 people wait for the two people actually working returning & exchanging equipment. Fun times here.
No restroom for the customers. They tell you go next door to Market Basket to use their bathroom. I being waiting for over 30 minutes and afraid to lose my spot if I go bext door. Thank you Xfinity for caring for ur customers
Very Nice Place, Had Too Wait For a Rep For About an Half an Hour. Pick up and Drop Off Equipment. Very Knowledgeable Representatives.
This company is the worst company on the face of the planet. Their customer service is non existent and more importantly they outsource so nobody in customer service is even in America. They start you off with a promotional price then Jack the price up yearly until you are paying over $100 for internet. They have been a monopoly for years and I’ve had to deal with it because it was the only way to get internet. Now I finally get internet elsewhere for half the price and I have cancelled today will be the third time. You can barely understand their customer service and they give you the run around trying to get you to stay by offering you a promotion that they will eventually Jack back up to their outrageous prices. CANCEL MY ACCOUNT COMCAST!
In and out within 20 minutes for a box return. Customer service was excellent. After I arrived about 10 people came in after me so I can see how others can have a long wait!
Worst customer service was there for more than half hour to return equipment and the lady supposedly tooked my name and like 4 people were called ahead of me wasted almost an hour of my time the want their equipment they can come get it so disappointed
They took me in at my appointment time and the young lady who helped me was kind, understanding, pleasant and solved my issue.
Yeah since they went in my apartment building my service been missed up tv internet since they went my apartment basement did whatever they did my service sucks in Salem NH LANCELOT CT BUILDING 4
Returning items was a hassle, didn't help that the employees were rude too.
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