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Reviews, get directions and information for Yakima Ace Hardware Roys

Yakima Ace Hardware Roys

About

Locally owned and operated hardware store.

Description

Roy's Ace Hardware on Yakima Ave, Hometown Ace Hardware on Tieton Drive, and Oak Creek Ace Hardware in Naches are all owned and operated by the same family. We pride ourselves with knowledgeable employees with exceptional customer service and quality products. As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Dating back to 1924, Ace has grown to more than 4,600 stores in 70 different countries. Each store is independently owned, giving each store the ability to meet the needs of their local community. Each employee promises that, "helping you is the most important thing we have to do today." Ace Hardware is the neighborhood's helpful place.



"Roy's Ace Hardware on Yakima Ave, Hometown Ace Hardware on Tieton Drive, and Oak Creek Ace Hardware in Naches are all owned and operated by the same family. We pride ourselves with knowledgeable employees with exceptional customer service and quality products. As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry. Dating back to 1924, Ace has grown to more than 4,600 stores in 70 different countries. Each store is independently owned, giving each store the ability to meet the needs of their local community. Each employee promises that, "helping you is the most important thing we have to do today." Ace Hardware is the neighborhood's helpful place."
Address: 405 W Yakima Ave, Yakima 98902
Phone: (509) 453-4725
Parking: Lot, Street
State: WA
City: Yakima
Street Number: 405 W Yakima Ave
Zip Code: 98902
categories: home improvement, hardware store


Opening Hours

Monday: 08:00 - 18:00
Tuesday: 08:00 - 18:00
Wednesday: 08:00 - 18:00
Thursday: 08:00 - 18:00
Friday: 08:00 - 18:00
Saturday: 08:00 - 17:00
Sunday: 09:00 - 16:00

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Reviews
Always so helpful. Clean and organized store. Almost always have what I'm looking for.
Know there store, no guessing as to we're items are at very nice and easy to talk to, treat you like family,, thank you for treating me with with respect.
Love supporting a smallish business. Ace is the best
I've been coming here for years. I love this place better than the big box stores. There's always someone extremely knowledgeable and helpful right there waiting for you. You can sometimes even get a few fishing tips from their plumbing expert.
Very friendly and helpful staff. Great downtown location. Be careful when you pull in and out of their parking lot. The ramp is a little rough and you might hit your tow hitch or the lower part of your bumpers.
Went in to buy some oil, and the staff were so kind and polite. Super great customer service, and made you feel like you were the only customer in the store. Their attention to listening was impeccable, and they truly worked as a team together. I was in a hurry on a Saturday mornings and the staff were super helpful, and recommended products i didn't think about, and worked perfect for the project i was doing. The check out was even better. Once i was ready to pay, the associate was very kind, and cheerful. Something you don't see often anymore. It felt like a place you wanted to hang out at, and just talk with good friends over a cup of coffee. Im sure if they had a seating area, it would be packed. Super great local store i will be spending my money at often. Thank you Roy's Ace Hardware, your truly a rarity in business now days, keep up the great work, your Awesome!. . .
I did a search for drill and impact sets on Google and Roy's came up. I figure they are a smaller company so I should shop local since they are competitively priced. So I grab my new Milwaukee M18 drill and impact set and I put the first battery on the charger, flashing green and red immediately which indicates "battery is to hot or cold"? Hmm I think okay I'll try the next one.. Same thing. So I bring it back two days later and THEY DO NOT RETURN POWER TOOLS. What? You won't return a 2 day old faulty product? "Because we are a small business". Not okay. Bad customer service. And mind you I was not told at any point of sale that they do not return power tools. Guess next time it will be the box store for power tools.
Came in to get weed barrier and the worker was waxing the floor at 1pm on a Sunday and STANDING ON THE WAX and refused to grab the item for me and told me to go somewhere else and get it. Excellent customer service. ‍
They are always friendly and helpful. The only issue is when it's busy parking is a bit tight. They are really conveniently located.
Love coming inside here, always welcomed, find someone ready to help and assistance if needed at a fair price. Thank you for always helping me keep my walker in order.
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