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Reviews, get directions and information for Ymca

Ymca
"The YMCA of Greater Houston is an inclusive, purpose-driven entity. We exist to bring real change to issues affecting our neighbors. We aren't just a place; we are a purpose. The D. Bradley McWilliams YMCA at Cypress Creek has opportunities that include after-school programs at local schools, teens, Wellness Center, Group Exercise Classes, youth wellness, youth sports, swim lessons and enrichment, ForeverWell, gymnasium, indoor pool, whirlpool."
Address: Tomball 77375
State: TX
City: Tomball
Zip Code: 77375
categories: gym/physical fitness center


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Reviews
I love our local YMCA! Great classes are offered throughout the day so if I miss a morning workout I can typically catch an evening class. My favorite instructors are Kim Walker and Natalie Dunn they truly push you. I would highly recommend for anyone looking for a greater sense of community and belonging to empower your fitness journey.
Terrible customer service. I signed the kids up for 1 week of swim lessons back in July. Here is it September and they are still charging my account a monthly fee. Saying its some new way of billing they started using. Spoke to the director and she is refusing to issue a refund. Literally charging me for absolutely no services rendered.
So far I've mostly just used the indoor walking track and pools, but they're very nice. It's a relief to be able to work out indoors, away from the oppressive never-ending heat. The front desk staff are always friendly and answer my questions when I have any.
The weight rooms are expansive with plenty of equipment so there is practically no wait time to use the needed machine. The whole YMCA is clean and organized. It is easy to figure out the way around and locate all equipment. The extra-curricular opportunities for kids is outstanding, with excellent coaches. It is a friendly place.
My first paid job was at the YMCA as a recent HS graduate. 12 years later, I came back as a member because of the family atmosphere. Got my parents to join also and they love it!
So I wanted to give this place 5 stars but the management has been awful. I want to give 5 stars and a shout out to Magda, she's been an AMAZING swim coach who taught my mother how to swim. It took EFFORT to sign up for Magda, management purposely made it difficult. First they lied saying she didn't have all her certificates and that she's 'not in the system' despite teaching for months, they keep recommending other swim teachers instead or don't even mention Magda, and keep making different excuses. I know this be auss I called and went in person several different times and told different things, even Magda is confused about all of this. It's been going on for months now management especially Karina detests Magda for some reason and at this point I think it's 100% racially motivated because Magda isn't white but the management and other instructors are. I would get if the problem of her not being in the system was an issue when she first signed up to teach people, but it shouldn't absolutely be an issue for MONTHS. Someone needs to seriously look into this and fix it because I've tried all the other coaches and while they are okay, I prefer Magda, she is truly passionate and actively cares and is there for you. Again I am still unable to sign up for private lessons because management refuses to fix the issue and keeps making up different reasons!
Absolutely love this location! Really nice and clean in the inside and out. Employees in the gym are constantly wiping the equipment down. I always get greeted when I walk in. Restrooms and locker rooms are immaculate! The gym equipment is updated and they have a wide selection of it too with multiples of the same machines. The weight rooms are in separate rooms. The morning shift child care employees treat my children really good and interact with them. My children always comes back to me with some sort of craft. The child care employees are truly the best & really kind! My children love going there! I don’t trust just anyone with my kids, but I surely do trust them. I question my children every time I pick them up. My kids are old enough to understand and tell me if they have any concerns or fears. I highly recommend this location. You will not be disappointed!
It's a friendly atmosphere with good equipment. The staff is friendly. We made a good choice by switching our gym membership to the YMCA.
2023 Update: Nothing has changed, still the same nonsense. The workers just stand in the hallway on their cellphones and pretend as if they aren’t there to maintain the weight room, it’s pathetic. June 2022 The workers that are supposed to be cleaning the machines and monitoring the free weight room are useless. They play with their friends and each other while working, constantly on their phones, do not rack the weights until closing so there are random weights everywhere, nothing is ever cleaned or wiped down, and it doesn’t even smell fresh in the weight room due to this. I have seen workers running around and horse playing in the weight room, they literally grab the free weight machines and hog them with their friends for 30 minutes minimum while just talking and cursing loud. This place is becoming very unprofessional and feels more like a frat house in the evening due to the workers. They are all in their early 20’s but it’s no excuse for their not being any accountability. People are paying with their hard earned money to be in what feels like a high school weight room.
Pristine & immaculate ! Friendly & prompt welcome ! Great hours for pool ! Outstanding pool for swimmers & water walkers !
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