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Reviews, get directions and information for Yogi Bear's Jellystone Park Millbrook IL

Yogi Bear's Jellystone Park Millbrook IL
"Experience an escape from the city at Jellystone Park™ of Chicago, our family-oriented RV resort in the rural village of Millbrook, Illinois. This quiet locale offers lush, forested grounds, with a wide selection of lodging options including spacious RV sites and quaint cabin rentals.When you take your stay at Jellystone Park™ of Chicago, you'll find that the amenities, accommodations, and planned activities come together for an exciting atmosphere. Among those amenities are family favorites such as a swimming pool, Gaga ball, jumping pad and outdoor ping pong. In addition to the amenities, Jellystone Park™ of Chicago organizes planned activities and themed weekends to ensure fun for all ages."
Address: 8574 Millbrook Rd, Newark, Illinois 60536
Phone: (800) 438-9644
Email: moc.semohnamez@enotsyllej
State: IL
City: Newark
Street Number: 8574 Millbrook Rd
Zip Code: 60536
categories: campground, park, rv park


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Reviews
We have been bringing our grandchildren here for years. In the past years we have been able to check in an hour early... with no problem, this year I called the day before and asked if we would be able to check in early and she said if the cabin was ready to go but it would be a 10.00 fee per hour if you come early, I was very surprised by that! This was never the case in the past years I Politely said thank you but no I cannot pay extra, my daughter then called and said she would be willing to pay the extra $10 for us to come early and they gave her the run around... So at this point we just decide we will come and check in at 3:00 check in time. I get to the campground at 2:40 walk in and say I'm here to check in for a cabin and she says okay when she pulls my reservation and recognizes the name and then she says you need to come back in 20 minutes we can't check cabins in early as I was walking out another family was walking in I proceeded to go sit in my car 5 minutes later they called and said oh you can come check in now when I went in the other family that I passed as I was going out was getting their keys to their cabin with no problem but I had to go sit in my car...and wait till 3:00 check in and she was very rude! I do feel like the inside of the cabin was cleaner than it has ever been in years past... The outside is in shambles, I was embarrassed to take pictures of us on the deck it's missing pieces of the log cabin siding, the deck is rotting, under skirting is falling off , and worse of all the sliding door was so hard to open and close we remember this from last year within hours of checking in the metal frame holding the glass in pulled away from the glass itself! We had to call after hours and maintenance came in a timely manner, he tried fixing the frame and ended up shattering the glass patio door! He taped it up and put cardboard over the shattered glass and we went rest of the weekend waiting for the glass to fall in.... we had our 6 grandchildren with us...I felt like it was an unsafe situation with children...no one ever called or came by to see how the shattered glass was holding up ... for the money they are charging for these cabins $$$ they need to be better maintained...I can't recommend renting the cabins at all!! The grounds itself are nice and do see some improvements there. kids enjoyed the activities! I really can't say that we will be returning next year!
Really fun place. Employees were nice and accommodating. Big pool with good hours. Fun activities for kids and good playground and game room. We assumed there would be more food available to purchase at the shop for some quick meals, so plan better than we did, but town wasn't too far away to pick up supplies.
If I could rate them higher than 5 stars, I would!! The staff have all been top notch!! They go above and beyond to make sure everyone is having a great time! The RV sites are clean and spacious! There is so much to do here! From swimming, games, playground, jump pad and gem mining. Not to mention the planned activities the staff puts on! Great walking paths too! By far this is our new favorite spot! We will DEFINITELY be back!!
On Friday, July 28th a severe storm ripped through the park. I have to commend management for their quick actions to make sure everyone was safe. The storm came with no warning. No sirens nor code red alerts from phones. No injuries just tons of trees down. Management was out Che king grounds within minutes checking to make sure everyone was safe. The park has been going through construction for over a year Slowly things are improving. I cant wait to see more improvements and the bright future ahead .
I am very disappointed with some of the changes made here. We were just there this past weekend for water weekend, and the staff and everything was really nice. However, my 3 year old ONLY wanted to see the bears. In our 3 nights there, they saw the bears once, for a few minutes, and that was it. Then, the day we were leaving, they were going to do a heyride with a bear at 10:15. We get down there and the hey ride already left at 10 with a bear and then the bear got off and the 10:15 heyride had no bear even though clearly it was on the schedule! My daughter was hysterical! We've been coming here for 10 years, and now that we've tried a few more locations, I don't believe we will be coming back to this one. Nothing annoys me more than when they don't follow the schedule that they gave you when you checked in. I'm leaving very disappointed and upset because my toddler is devastated. How hard is it to just stick with your schedule? People take their kids to yogi bear to interact with the bears. We were lucky we were able to get a picture. Not to mention, the kiddie pool was closed, the pool was NOT heated, and the hot tub was also closed!
So i was very hopeful the reviews I had previously read were just picky people. Unfortunately they are not. The park is very beautiful however there isn't much to do. So we rented a cabin for fathers day weekend with the hopes of a few days by the pool with the kids getting wore out didn't happen. We tried having the kids do what little activities there were however that was not enough to keep them entertained. Not once did I see anyone working on the pool, with as much money as your pulling in daily an emergency pool company would have been well spent for all the people that were there. The pool was closed the entire time we were there, we ended up going to raging waters which was close by however with the amount of money we had already spent on the cabin it was a unexpected expense. The cabins were small and cute but there was no preperation that there would be no linnens, a email with what size beds were there and to bring sheets would have been nice. Overall we left a day early as it wasn't what we were looking for. The pool is your biggest attraction I suggest you try and keep it open especially on a holiday weekend. The staff at the store needs to be more friendly, a hello goes a long way.. Every time we walked in it was quiet and the workers would just stare at us...Akward!
Rented a cabin and first thing we smelled was gas, then the hot water did not work, when we let customer service know all they did was shut off stove gas so we had no stove as well. After that not one person came to see if we were ok but instead they came and hastled us about having one car too many on the lot. For what they charge not worth it...
It was our first time and I was so surprised my kids had so much fun! We really enjoyed ourselves! The vibes were amazing!
We were headed to the Chicago area and had initially planned on boondocking. We made last-minute plans to head to Jellystone when we heard the weather might make us a bit uncomfortable it was forecasted to be hotter than the hubs of hades. And when I say "we," I mean that we were traveling in a 6-RV convoy. I called and spoke with Sharon at Jellystone Chicago, who was SUPER helpful and sympathetic to our needs. She set us up, spoke with each couple separately as we passed the phone among one another, and patiently ensured everyone in our group had their needs met. BONUS! Upon our arrival, we found that she'd made a special welcome package for each and every couple in our group! If all of your customer service is like what we received at Jellystone, Chicago... we'll make it a habit to visit Sun Outdoors parks more often.
I’ve been camping on and off at Yogi Bear for 30 years I even used to be Yogi Bear and worked in the store set up the movie and lots of other things great memories And plus seasonal So now my kids are getting the memoriesRooms: 5/5
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