zero star if i could this office needs counseling; people need mental help or guidance and im happy they never called me back on top of all the emails and calls i made to them. would not want my mental health in their hands; it hurts already. YOU ALL NEED THE COUNSELING AND TRAINING !!!
Diana is a very compassionate counselor who put my 4 grandchildren at ease. They love having her come to the house where they are comfortable instead of going to an office that is not familiar to them. Any time she has had to reschedule, she notifies me in a timely manner and when we have had to cancel, she has been very understanding and respectful. I would recommend this company for counseling needs! Cathy McElhaney
My counselor Diana is great. Very supportive & understanding. I feel she truly cares about me & my situation. I feel very comfortable opening up to her. Even talking about things that are hard to talk about is easier with Diana. I also like how neutral she can be. Showing me two sides of the mirror. With great advice on how to handle things. She is willing to work with you and your busy schedule. Great counselor is all I can say. Thank you Diana.
My 3 kids loved Diana. They were always excited to go and felt like she helped them process the thoughts and feelings they had on their mind. They also did fun activities and worked on building coping skills. She kept in touch with me throughout the process and was always very accommodating when it came to scheduling.
Diana is the most amazing person I've had the pleasure of having sessions with for my 2 kids. She has helped out family with finding out what is bothering them and also helped diagnose them. She is very sweet and kind. The way she interacts with the children is better then teachers. She has been a life changer.
Diana was absolutely amazing! A very kind and considerate lady who has the most beautiful bubbly personality ever, very compassionate, and a wonderful listener! She was a great great help in our time of need! Thank you again Diana for everything you did and do!!!
As hard as it may be to speak about things that hurt us or make us feel uncomfortable, I must say that Ms. Roberta really made it easy to open up and I never felt judged or psychoanalysed by her. In the three months I attended her classes she gave me tools to use in my every day life that have been very useful. The staff was very respectful toward me as well, and as for Ms. Roberta I have grown as a person due to her teachings. Thank you Zoom.
After being referred to Zoom by CPS, on behalf of my foster children, I've spent two months calling and trying to get a counselor to return my calls and set up appointments, but to no avail. I'm very disappointed in their lack of communication and their seeming lack of concern for kids from hard places. Update: after I left this review, a counselor contacted me and made an appointment for that week. He arrived promptly and did a great job.
Very disappointing I sent my intake information 9/14/2022 I was told I will get a phone call to schedule an appointment and never heard anything back and I called today 10/18/2022 and was left on hold for 10 min and still did not receive a answer. This is a counseling office people are real life going through things and we reach out to finally do something about it. I NEED HELP and your office failed me.
This place is horrible! Once you miss an appointment for whatever emergency you had they call cps and say you were violent and uncontrollable. The counselor got all on my face and screamed at me and still had the face to say I was the one giving attitude. Not only that but she contacted cps and told them I had told her I have the kids with me. This is a horrible horrible place to go to. You go to do your counseling to get your kids back and at the end of the day they make you seem like an unstable crazy violent person just for their personal confort!
