Reviews
Had a wonderful experience, awesome waiter even tho he missed the order a bit but was our fault for chatting away with him too. Steak, burger and drinks was fantastic.
The food is usually good here. We only had waffles and Nachos. Only critique is that there is no ventilation, air-conditioning, nothing. It was so hot and it felt suffocating. Honestly need to improve on that for customers to have a great experience all round!
Food preparation is good. I enjoyed the Monday burger special. Service is a bit slow, it took 15 minutes to get a waiter, and 25 minutes to get food. Very friendly and nice people serving. After burgers we ordered another special, waffles, a cherry on top was missing but it’s ok. Overall, it took a little more than 50 minutes to get food from the time we entered. Food was affordable. Music is good, but loud in volume for my liking, Gqom music.
I'm originally from the Eastern Cape. Abenaki Spur has been the first restaurant I've tried since my arrival in the Western Cape. My very first experience has been awful. The onion rings was burnt and fried in old oil. The roll went stale to the point where I had to request butter for the roll. I tried not to be "Karen", so I continued on with my meal. After a few bites, I could not continue the meal. It was just awful. Please refer to the pictures below. These are the before and after pictures. However, after my complaint and refusal to continue my meal. The manager came back with a replacement meal. He was sincere, sympathetic and very apologetic. He handled the situation quite well and professionally. He even deducted 1 meal from our bill. Despite the great recovery of the event. What I don't understand is why would such a meal be offered in the first place? Does a hostess not get proper training?
Can someone please help me understand what size are these thighs or were meant to be thighs or Abenaki Spur don't take us serious. I bought a takeaway, the meal was suppose to be 4 thighs and 400g ribs instead I got what seemed to be a thigh cutted in 4 pieces.Food: 1/5
We had a very good day..friendly staff..good service..food was delicious and the atmosphere was good as well
I forgot my phone and the stiff stole it. We were the last people so it could not have been taken by customers. When I asked them to check the cameras an indian looking guy and an african looking lady managers looked at the cctv footages and didnt want me to look and then said it is only my table that the CCTVs were not looking at and I showed them the camera looking at that table, they looked at eachother suspiciously and the lady said, that one is not workinh. That was the end of my cellphone
Thanks so much to Abenaki Spur for turning our previous experience around, we had a lovely time today with Jacky and our waitron Blessing! And thanks to Faieka for arranging everything. Spur, people with a taste for life :-
Had breakfast there yesterday and had the worst experience ever....food took long. Food came incorrect then manager sorted it out but had to wait even more time. Continuous bad servise when i dine ther....my wife actually suggested that as a new years resolution we should avoid Abenaki Spur.....and we've been going ther for 18 years and more....extremely disappointed yesterday
We had a good time. The customer Service is excellent. The burger patty was well done, fries was delicious.Food: 5/5
