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Reviews, get directions and information for Baywest Imax Cinema

Baywest Imax Cinema
"Watch the latest movies at Ster Kinekor Baywest. As one of South Africa's most loved brands, it is Ster-Kinekor's ongoing mission to become synonymous with the unrivaled magic of the cinema experience, by providing 'Great Moments at Their Greatest'. Browse the latest movies, trailers, & showtimes. Book your movie tickets online today!"
Address: Baywest Mall, 6001 Port Elizabeth
Phone: 0878208211
City: Port Elizabeth
Street Number: Baywest Mall
Zip Code: 6001
categories: movie theater



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Reviews
Nice picture show, explained how to book online, easy access when receiving your virtual ticket and staff was fast and efficient. One thing is which side does my drink go? The left or the right I need this general knowledge....
The cinema itself is great. The place is clean and I always have a good experience in Imax. I am taking off a star for the bathrooms. They are in sore need of renovation. It's not very well lit, the toilet seats are all skew or loose and not all of the doors lock. I recommend if you can rather use the mall bathroom instead of these.
In summer we nearly died ... as the aircons did not work. Stayed away for 6 months. Returned in winter. Freezing cold this time! Can live with that but what was unbearable was the speakers in the cinema crackled the whole way through the movie.
Overall A very positive and enjoyable experience. The booking system was simple and priced reasonably with staff who genuinely seem ready to help. Nothing overly stands out enough for a lower rating, but it's not 5 star either in my opinion the movie choice is lacking All in all I highly suggest.
The manager Nathan is so helpful & the staff are super friendly. I had a tiny problem, but it was sorted out quickly. I love this branch. Definitely do recommend.
Not happy with the recent decision to convert to brown paper bags for popcorn. It creates a noise and is a general distraction from the entire movie experience. Bring back cardboard boxes.
Great service, we were allowed to drink coffee at Prestige while we waited for our movie. Only downside was the ordering system was unnecessarily complicated with the craziest point the brown paper bags that crackle when you are trying to quietly eat during the movie. A box would be much better.
I had a very pleasant experience, when we arrived we got assistance booking our tickets and choosing our snacks. The concession stand was a different story. There were 3 people who were being rather mean to one another. Any staff issues should be dealt with privately, not in front of patrons. We were the only people there, so they could have waited to deal with their issues with one another. The person serving us had to be prompted several times about the drinks. They took over 5 minutes to locate the 3D glasses. Other than the concession stand, everything else was flawless - perfect temperature, lovely seats, kind team members, and a wonderful cinematic experience.
0 stars. The absolute worst experience ever, Nathan, the manager was absolutely useless and had the worst attitude ever. We paid for a 3D IMAX movie and watched it in 2D, there was no communication at all, we just sat in the dark not knowing anything. The lady doing the popcorn was so lovely.
John Wick 4 was lit. Only 4 other people on the day. Such is life. Would give 5 stars but there was a Karen in the midst. Consequences.
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