Cinema Nouveau Gateway

Good new is they have changed the seats, not as good as before, but keeping in mind there were 6 people who were at the last movie I visited I think they need to reduce costs. They have people who provide good service. The popcorn was not too bad. The cold drink was great and huge. The cinema was clean and seem to be new fittings. I was able to go in and watch a movie without much trouble. The decor outside is brilliant and captivating. The new lift that allows easy access from the parking is very useful. The cost of the refreshments should not be more expensive than the movie ticket.

Had an awesome date with the love of my life. We watched "The Bodyguard". Watched it before but was the 30th anniversary since the first screening. Enjoyed watching on the big screen. Overall good day out with the best company my gorgeous wife.

Lovely as always, and the staff was super friendly. Forgot my phone after paying on the counter and the guy ran after me to give it back. Loyalty over everything...

Service was quick at self service,the queue for snacks was long but goes very fast ,and the staff was rather friendly,impressive really ?we had a lovely night

This theatre is incredible! I love that there's a self service option and then you just collect your tickets and meal at the next till. It saves time!

I had cash on me and they could only use card, I miss the old days but I understand. We Ned to evolve. There was nice staff members and even with a rude customer that has a smile and they were there to help and I was catching the last movie of the day so it already close to they end of staff and they still have a smile on they face, I mean give them great employees of the year mate.

The staff is rude and don't smile and are very unhelpful. On the website when I booked the tickets online I need to go to the online desk to collect my popcorn and beverages, cone there, I get told to go stand in the general queue and wait. So booking online and trying to do get a smooth entrance. Nope one gets treated just the same as the last minute bookings. The popcorn took a while to co.e too. Went to Prestige and realised that I could have gotten my popcorn and beverages there. Anyway got inside but couldn't find my seats because the numbers have been switched around. 1,5,3,2. I booked 3 and 4. Haha what a joke this was. The movie was good but the big screen was dirty.

I would have given a 1 star but the movie was amazing and the IMAX seats were fine. But stale popcorn, tiny bags of sweets that are expensive is just not worth it. Machines glitching, slow staff and a website with a lack of information, made this a frustrating experience. I understand the trying to save time of the self order and collect but the system doesn't work. I went into the ladies bathroom twice before the movie started one before the cleaning lady and once after she had finished, there was lady's sanitary napkin wrappings all over the stall both before and after. Glad to see numetro is doing better.

Definitely the best cinema I've been to! The seats are super comfortable with more than enough leg room. Staff are friendly and helpful. The sound quality is excellent.

I go to the movies a fare amount and over the last few years the service at the movies has been going down. You enter and there is only one person to help with the food and drinks, so you have to do it by your self when it is a bit busy. You go to get your drink and popcorn, again one or to people so the queue is long, once you get there the manager is just looking at you wile you get served, why can’t he run a station to try and speed things up anyway then you go to a small table to but you salt on you popcorn and it is literally the same table you would take to the park. Then you walk towards the person to scan you in and she gives you a slight smile and lets you in. You go to the move the screen has got a small crack down the middle and when you leave you are met by the same lady who just looks at you and leave with the place looking as dead as it did when you arrived. So sad because it used to be such a nice experience, hope they can up their game.