Ster Kinekor Prestige Gateway Mall

Went and watched John Wick 4 in prestige. Aircons were not blowing at all. It was extremely hot in the cinema. Very bad selection of food to buy to take inside cinema. Food looked old and stale. In the past you could get pizza to take inside. Which was hot and fresh. Don't think I will be doing the prestige option ever again.

Lovely as always, and the staff was super friendly. Forgot my phone after paying on the counter and the guy ran after me to give it back. Loyalty over everything...

Pathetic service, will never take kids there again , manager Veronica 8pm show denied kids of there combo popcorn, coke & chocolates, & had it thrown in bin

Good new is they have changed the seats, not as good as before, but keeping in mind there were 6 people who were at the last movie I visited I think they need to reduce costs. They have people who provide good service. The popcorn was not too bad. The cold drink was great and huge. The cinema was clean and seem to be new fittings. I was able to go in and watch a movie without much trouble. The decor outside is brilliant and captivating. The new lift that allows easy access from the parking is very useful. The cost of the refreshments should not be more expensive than the movie ticket.

This theatre is incredible! I love that there's a self service option and then you just collect your tickets and meal at the next till. It saves time!

Had an awesome date with the love of my life. We watched "The Bodyguard". Watched it before but was the 30th anniversary since the first screening. Enjoyed watching on the big screen. Overall good day out with the best company my gorgeous wife.

Service was quick at self service,the queue for snacks was long but goes very fast ,and the staff was rather friendly,impressive really ?we had a lovely night

Overall a great cinema experience. Spacious and comfortable cinemas. I did have an experience where I went with my family and our seats were double booked. However upon contacting management the issue was resolved, we were given an apology and invited back and had a great time. The latest movies are always showing and the show times are accurate

Exciting very good customer relations and self service options are user friendly. Cinema expensive in high definition totally awesome. Friendly atmosphere

The staff is rude and don't smile and are very unhelpful. On the website when I booked the tickets online I need to go to the online desk to collect my popcorn and beverages, cone there, I get told to go stand in the general queue and wait. So booking online and trying to do get a smooth entrance. Nope one gets treated just the same as the last minute bookings. The popcorn took a while to co.e too. Went to Prestige and realised that I could have gotten my popcorn and beverages there. Anyway got inside but couldn't find my seats because the numbers have been switched around. 1,5,3,2. I booked 3 and 4. Haha what a joke this was. The movie was good but the big screen was dirty. The screen is growing mold.