Embassy : France

Wow. I’ve never received such terrible service in my life. They literally take hours to answer the phone. Once answered, they are extremely rude. The lady who I spoke to completely refused to help or at least give some sort of guidance in how I could proceed with my situation and she cut my call while I was trying to get more information/express my frustration. I’m appalled with the treatment I received. I’m actually so shocked!

The worst service ever that I have received.My husband & I both applied on the same day&Only I received my passport back..even though we applied under group passports. CAPAGO AND THE CONSULATE fully being aware that we travel on Sunday. OUR entire trip has had to be arranged because the France consulate closes at 11am on Friday!Not only does the center not care about people but also the consulate. How people are treated is actually wrong on all levels.How do you send back 1 passport back when we are a couple and make us miss our traveling date unjustifiabley so!How do ruin ppls plans and no one is accountable. This consulate is wrong!

Disgraceful. No one picks up the phone. It seems Macron’s reforms of the Foreign Office are justified if this consulate is a representative example of it.

It is impossible to contact anyone in this consulate to make an appointment!!!! The phone rings and no one ever answers it !!! Shame on you !!!! Especially now in crisis when people need assistance ! What a disgraceful service! And when we went in person to try to see someone for assistance the person at the door was extremely rude !!!

always efficient and helpful.

Always an unpleasant experience.

Translated by Google Not friendly at all. Does not respect certain French laws, like many administration. What is the point of having a consulate if it is not open without appointment to citizens in case of emergency. Very angry at this level of incompetence and to say that they are paid by French taxes to do this It is deplorable. Original Pas du tout aimable. Ne respecte pas certaines lois françaises, comme beaucoup d'administration. A quoi ça sert d'avoir un consulat s'il n'est pas ouvert sans rdv aux citoyens en cas d'urgence. Très en colère de ce niveau d'incompétence et dire qu'ils sont payés par les impôts des français pour faire cela C'est déplorable.

Translated by Google A scandalous service, weeks to respond to emails, a total disinterest of consular agents for the problems encountered by citizens and the impact of their inaction on people's lives. Original Un service scandaleux, des semaines pour répondre à des mails, un désintérêt total des agents consulaires pour les problématiques rencontrées par les citoyens et de l'impact de leur inaction sur la vie des personnes.

Translated by Google Consulate unreachable by phone, the answering machine... always the answering machine! Only option: email. It's pitiful, what poor service and image that France gives of itself. Original Consulat injoignable par téléphone, le répondeur... toujours le répondeur ! Seule option : le mail.. C'est pitoyable,quel pauvre service et image que la France donne d'elle même.

Translated by Google Very well. The service is fast Original Très bien passé. Le service est rapide