Reviews
Had a C-section here and recovered in the maternity ward. Loving and caring staff looked after me during my stay. Staff seems happy to work here which is a positive for the work culture. Staff trained well and very proffessional
I don't know where to start. I had my C-section a week ago at Lenmed Royal Hospital on the 9th of June 2022. My experience was absolutely wonderful. All the nurses that were on duty from Thursday morning up until the Friday morning were amazing. I can't remember all their names, but nurses Sarah Marutla, Boitumelo, sister Mkuna, Claudine, and Sister De Vos were some of the many angels that made me and my baby feel so comfortable and well taken care of. Even my catheter was inserted with such ease, which was something that I feared due to a bad experience I had with that at a different hospital 2 years ago. Dr. Lizl Brits was phenomenal as a gynecologist, and Dr Kenny was such a great anesthetist, explaining the whole process so clearly and keeping such a good eye on me during my C-section. I am humbled by the way I was treated overall, and I just want to say thank you for your service and love!
I truly hope nobody has a loved one go to Lenmed ER. The ER patient with a life threatening condition instructed to go find own file before they willing to help them. This 1 hour 30 minutes after payment was made already did they start to help the patient. Thanks for the most expensive drip and lack luster medical attention.
This placed saved my dad's life, man was in the covid ward last year for two months. Once he was in recovery he told me that the staff was top notch, he even thought he was in joburg some nurses spike Zulu until I told him that we were in Kimberley. I'm truly grateful
Oh where to begin!!!Lenmed Royal Hospital staff in Casualty section does not understand how emotional draining seeing your loved one not well. Whilst waiting in waiting area, no one bothers to inform u what is going on with the person u brought in or at least an update. U expected to wait for gruesome hours looking at them moving up and down. Guys learn to COMMUNICATE with relatives waiting for an update in the waiting lobby.. that's the least u could do. Service is pathetic for me.
On 9 March around 17h00,I rushed my 5 year old to the emergency room.I was a bit unsure what to expect after all the bad reviews I've seen. To my surprise, everyone was super helpful and friendly. From the nurses on duty,to the lady from pathcare to the doctors. Thank you for the great service and for making my boy comfortable. Unfortunately I did not take any names to thank them personally.
Lenmed Kimberley is pathetic. Have a friend that needed urgent cardiologist attention. He was transferred from state hospital to Lenmed without medical aid. Lenmed and doctors refused to start with any treatment if patient can't put down R90k. So he was transferred back to state hospital. After being very critical today and this story came under my attention, I decided to put down the money on behalf of the family and get him back in good care. I contacted the hospital and spoke to a sister at the ICU ward to arrange payment and to have him transferred back from state hospital. Sister called me back and had the next 2 answers. 1. Our Cardiologist is on leave and we only have a doctor that help out from time to time with real emergencies and this is not a emergency. Seems that this Doctor have a build in Bluetooth diagnosis system 2. The doctor said she will not accept cash payment up front and he can only be admitted if he have a medical aid. Redicilous, the previous day they wanted R50k-R90k up front, now it is not good enough. Lenmed, sorry to say you should chose your personal and health care provides better and maybe look again at your Policies & Procedures and make sure the doctors know what they are allowed to do and not do. To the doctor that gave me this answer via the sister. BELIEVE me, you will hear from the Health Counsel, I promise you I would not leave it here and if anything have to happen with my friend, a father, hasband a family member because of you disobeing the Oath you signed becoming a doctor. You will regret 26/02/2022.
My son was admitted in the hospital after a vehicle accident. I visited him today. The security are very strict but everyone was friendly and helpfull. The staff was helpfull and friendly. I would say that this is a good hospital according to my personal experience.
I would just like to thank Lenmed for taking care of my father W Manuel for the past three and a half years. It was really difficult for me, but every time you made it easier with every admission and doctors appointment. I would like to give a special thanks to Dr Mohammed Kolia YOU ARE THE BEST! 10 0ut of 10 for everything you did for my father. You really made us feel at ease and comfortable with every case and your kindness is really genuine. Stay the kind and friendly person you are Dr Kolia, it lifted our spirits. To the doctors and nursing staff at the Emergency room, Surgical Ward and Medical Unit and Dr Van Staden a BIG THANK YOU to you all. Dr Schoeman at the ER, thank you for your assistance on the night of 28/06/2021 for your great assistance, you helped the paramedics to stabilize my father and you helped with the transfer to mediclinic. I really appreciate it from the bottom of my heart. BUT unfortunately we lost my father the morning of 30/06/2021 at gariep mediclinic. I really miss him a lot. THANK YOU.
Very unsatisfied with the service received by the hospital nursing staff as well as the security staff. Security is unfriendly and very rude. Unacceptable! The situation was reported to administration office, but issues were not resolved. Nurses take their time to attend to critical ill patients woth severe pain and suffering. This is unacceptable for a private hospital. It is worse then at a public sector hospital.
