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Reviews, get directions and information for Little Eden Guest Lodge

Little Eden Guest Lodge

About

4 Star, AA Superior, Award Winning Lodge

Address: 48 Danie Theron Street, SE2, 1911 Vanderbijlpark
Phone: 016 932 2124
City: Vanderbijlpark
Street Number: 48 Danie Theron Street, SE2
Zip Code: 1911
categories: bed and breakfast, hotel resort



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Reviews
The place is very beautiful the room we had No 17 was the best. The hospitality was great and the service we got from Musa and Nkosi was the best. Definitely visiting soonRooms: 5/5
We had the privilege to stay in this beautiful lodge for a weekend. It felt like we where out in the bush somewhere far away! On arrival we where greeted friendly and welcoming. The room that we stayed in, took my breath away completely! The gorgeous layout and modern yet vintage feel made it feel like a fairytail. I would definitely recommend Little Eden to whomever crosses my path!
Little Eden guest lodge we would like to say keep up the good work. Me and my sisters are very happy with little eden guest lodge, we had wonderful experience and we appreciate your hospitality and we can recommend you to anyone who would like to stay at your place . Thank you so muchhhhRooms: 4/5
Everything about the place is on point I just had an incident that my wife fell in the shower please just change the tiles in the showersRooms: 4/5
Our stay at Little Eden with my husband was a breeze, Josie the hostess is a breath of fresh air, she made sure we had everything needed and more, hospitality is their game, the place has vintage look not to mention their honeymoon suite, we had a great time, and most of all it mended our relationship, we will be coming back soon, we love the place so dearly, its our romantic getaway, @Josie please treat every guest the way you did to us...You are the best.
The Security guard over the night was very helpful so was the lady at reception. Rooms are nice and cozy, the art work on the wall complements the room though The chandelier was full of dust, one hand towel too old and torn out to be given to a guest. Prices are fairly reasonable.
We arrived at Little Eden in Vanderbijlpark near Vereeniging were met by Belinda on 25 of July 2021. She was very friendly. Admittedly, the premises looked inviting until we arrived in the rooms. Unfortunately, there was no hot water in the rooms upon us checking in. We promptly advised Belinda about this - since this was also the case in the room we booked for our kids. After contacting the owner it seemed she managed to convince the owner or manager to move us to different rooms. Unfortunately, the shower in our new room did not work and again there was no hot water. Upon informing her she indicated that it is because the pipes were frozen as it was winter and it would be ok if we let the water run. This did not help. After switching on the aircon –we also discovered that the aircon did not work – We saw that she was powerless and was trying her best to fix what was broken. Being desperate, we decided to stay on since we booked for 3 nights. Sadly, we had very uncomfortable nights in a cold room as result of the aircon not working properly and blowing cool air all night and had to be switched off. In addition both the kettle and the TV was joined into a single electrical plug and the kettle kept on tripping when switched on . The following morning, we again woke up to not only having no warm water in the room but to having NO water at all. Trying to be understanding, we discovered that there was no water cuts in the area -it became clear that only some rooms has access to water. We had to use cold water in our kid’s room to just do the basics to eat breakfast. After breakfast we arrived in to find both rooms still had no water – We spend another very cold night with no water and yet the kitchen had running hot water for the entire day. Feeling very uncomfortable and seeing that no action is has been taken we decided to go and buy water at our own cost. And, with no one on duty from 12:30 on Saturday, we opted to check out and leave to find alternative accommodation. We immediately informed Little Eden via email that we could not stay in rooms without heating and water and that we wanted a refund for the night we did not use. We were informed that a refund for two rooms night stay we will indeed be refunded for R1387. To date, we have not received a refund - even after multiple inquiries over the past 3 weeks. It has become clear the owner is avoiding our communication and keeps stalling. Unfortunately, it is clear that Little Eden needs serious maintenance since this is seriously lacking - despite the nice decorated rooms. Our stay was very uncomfortable. It has now been 3 weeks since 24 July 2021 and yet still no refund or explanation as to when we will be refunded.
Clean rooms.. the water in the shower was hot whenever uou went in the shower. The food was just delicious Staff so friendlyRooms: 5/5
My husband and I went to Little eden the past weekend and I must compliment Florence. She is so professional and was absolutely helpful, went out of her way to accommodate us late at night. The room was so nice and neat except for 1 issue which she quickly helped me sort out. the place was so lovely and quiet. Breakfast was divine. It was a great getaway. Michelle.
I enjoyed my stay at your lodge, everything was perfect, their service not to mention their appetizing breakfast.. The cleanness of their rooms is good.Rooms: 5/5
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