Reviews
It's nice to see that some milky lanes did not loose their old school mastery has I remember this outlet has a kid. Service was superb. The deserts, awesome. Very kind service. They actually have a savory menu. How's that! Yourl on the ball. Totally enjoyed the visit.
Simply the worst service one can expect. I sat for 5 minutes awaiting service...the waiter made eye contact so it's not like he did not know we are waiting....then served 3 other tables while we sat at a dirty table. I then went to the front counter and complained...the lady asked someone to serve us and still the waiter went to another family that had come in after us... At this point I had enough and walked out. This has put me off Milky lane completely... it's sad as I don't think the store owner knows how the staff behave towards customers.
long wait for service after we were seated. Unfriendly waitress. Seats were dirty. Cutlery was just thrown on the table Still awaiting our order Will update after the order is received
We visited Milky Lane on 4 January in the evening. It was good to see families out enjoying the summer evening. We got a table easily and the waiter attended to us fairly quickly. We ordered waffles which did not disappoint- it looked exactly like the picture. Tasted great too. It is a bit pricy though. Two waffles set us back R100.. Will save Milky Lane as a treat not as a regular.
Waited for 20 minutes and nobody came to take our order, I then went and placed the order at the till and they took a full half an hour to make just 2 waffles. Poor and slow customer service. No organization or dedication in the employees.
Awesome stuff right from the telephone booking to the date of my event. ALL the staff are beautiful/handsome friendly and helpful. The prices are also competitive and the taste of the desserts are amazing. We had waffles and the Rocky Chocolate Icecream cake which was delicious. Thank you so very much
Milkshakes were such a let down. They had no flavour at all. Got a chocolate and a peppermint but they both just tasted like vanilla. They aren't even cheap. Very angry
We would sit there for like 15-20 min And not get served let alone getting the menue but when maybe another family comes they get served right away the ice cream and waffles are great but the service can be poor
They have no sense of customer service. The waitress was absolutely rude.
Derogatory staff. I ended up ordering ice cream instead of waffles because they didn’t attend me after waiting for the menu for 10 minutes……. I am enraged
