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Reviews, get directions and information for Pet Pause

Pet Pause
Address: 2167 Randburg, Gauteng, South Africa
City: Randburg
Zip Code: 2167
categories: pet store



related searches: Pet Stop, Aquarium Pet shop, Aquatics pet shop, Fish pet store, Online aquarium shop, Pet Aquatics, Jungle Pets, Pet frogs South Africa
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Reviews
Fantastic grooming team. Clean, state of the art facilities. They managed to groom our difficult Scottie boy on the first try, and no spots missed! Definitely worth the money - you have complete peace of mind that your fur child is in good hands.
Exceptional service. A spa day for dogs. It is evident that every person working there has a true passion and love for dogs. We went on a hike and my dog was covered in blackjacks. They squeezed us in and he came home looking like a million doggy bucks. I have attached a before and after photo of his extreme makeover. Highly recommend. Will definately be back
Unbelievably beautiful facility! What a stunning leveling up of pet-care service offerings. I would sooner send my children to Sloppy Kisses than many of the private schools that I've seen. Well done on breaking new ground for people who actually care for their animal's general wellbeing.
Such an amazing place. As new pet parent's we were very nervous to leave our baby alone as his never been away from us. Sloppy kisses were amazing. Our pup has the freedom to play, get dirty & socialize with other dogs. He comes home exhausted from a filled days playing. He loves it.
Sloppy kisses has unfortunately been a disappointing experience. We have been taking our fur baby there for 1.5 years and from the beginning the service has been disappointing. The admin staff are very unaccommodating and often extremely rude. We have now moved our fur baby and are much happier as the level of care is much higher where we are now. The one thing sloppy seems to get right is their great grooming department. My dog was always groomed beautifully and flawlessly. Unfortunately the service and level of care from the handlers is just not where it should be, especially considering their above average pricing. Please also be aware that there is absolutely no leniency when it comes to billing or days missed. Even though our attention was never drawn to their very strict terms and conditions, they did not extend any leniency to us and charged us in full for not giving exactly one month’s notice prior to cancelling our contract. Overall, their general attitude towards us was unhelpful, unaccommodating and lacking of empathy & care with our fur baby.
Words will never be able to explain the complete gratitude we have for Sloppy Kisses. Where do we start… My husband and I began our relationship with Brenda and her team when they first opened. At the time, Zara our little pug went to school at Sloppy Kisses 3 times a week whilst we lived in Fourways. From the first interaction we had with Brenda, whilst walking us through their 5 Star facilities, we as doggy parents could not thank Brenda enough for understanding our fur babies needs and our wants. We soon learnt that Sloopy Kisses was not just a doggy day care, but in our view the ‘Private School’ for dogs. Zara loved going to day care, she would get very excited when we dropped her off in the mornings and often it was difficult to fetch her in the afternoons, as she would not want to leave. Unfortunately, we moved to Sandton and logistically the commute to Sloppy Kisses in Randburg did not work. With that being said, we still took Zara back every second weekend to go for her routine grooming and play with friends. Our family then grew by one as we adopted our second pug, Hugo. We then decided to take Zara and Hugo to Sloppy Kisses Day care once a week. We wanted Hugo to become more social with other dogs and what better place to do that than Sloppy Kisses. He absolutely loved it and we are beyond grateful till this day. Every time we travelled, even if it was for more than a week at a time, we would book Zara and Hugo into the Sloppy Kisses Hotel. We had decided that we would rather have Zara and Hugo stay with Brenda, Janine, Cindy and their team, than with our own families. We knew they would be safe, treated and look after with the utmost care and loved the time with their friends. The Sloppy Kisses hotel facilities are out of this world, they are better equipped and cleaner than some hotels/air BnB’s we have stayed in. After a few years of being in Johannesburg, myself and my husband decided to begin the process to emigrate to Australia with our two fur children. Whilst working through the emigration process, things happened faster than what we anticipated. We had to emigrate for work and leave our two babies behind whilst working through the pet-emigration process. This came as a huge shock to us as it was never part of the plan for us to leave without our pugs. It was at this moment we immediately knew that there is nobody in the world who we could trust more than Sloppy Kisses. Brenda, Janine and Cindy did not hesitate and welcomed Zara and Hugo with open arms. Cindy and her team helped us from start to finish for almost two months whilst my husband and I were on the other side of the world in Australia. They took Zara and Hugo to the vet as this was part of the Emigration process, video called us and sent us daily photos of our babies. The day finally arrived, and our pugs were ready to fly, the communication was continuous and all special pre-departure instructions were followed beyond belief. This involved several calls/video calls to ensure everything was ready for their departure. The Sloppy Kisses team went above and beyond. Today, our two pugs are safe and sound in Australia and we cannot thank Brenda, Janine and Cindy for giving us the opportunity to be reunited with Zara and Hugo. Without the Sloppy Kisses team this would not have been possible. Thank you for being ‘the best in the business’, always going above and beyond no matter what comes your way. We and the pugs truly miss our visits. We are yet to come across even in Australia a better doggy day care and state of the art facility like Sloppy Kisses. THANK YOU!!! Eden, Mark, Zara and Hugo
I am so impressed with this place. My baby was also part of a pack of 5. This year saw us loose all but one. He has never been on his own. And it shows. We found a place not to far as we had planned a break for a year now. They were full. We tried another place. I knew the area and thought how can this place exsist in the area. I was sceptical. WOW did this place blow my mind the set up, the neat and tidy appearance, the accommodation!!! WOW WOW WOW!!!. I will recommend this place any day. And my baby took a day or two to fit into the new pack and found a playmate. I am one very happy dog mom!!!!
I’ve been taking my Yorkie to Sloppy kisses for almost two years now and I’m so disappointed to say they have become sloppy in their service and worse yet in their accountability for their mistakes. I’ve recommended numerous friends to them and will never do so again after leaving their premises in tears on Saturday morning at how for the second time blamed me for their error. Incident one 12 Feb I asked a trim of his beard, they shaved off his beard and proceeded to tell me that I asked for half off when I said neaten his face as they usually do for two years. So I asked how can I prevent this again- I was told to be specific when I give instructions. So I was Specific on 26 March when incident 2 happened. I said a little shorter on his ears , the lady said along the jaw line, not too short and wrote it down exactly like that. I cried when I saw my boys cut. The groomer definitely made a mistake and tried to cover it up and made a mess and tried to apologise for the misunderstanding. They took off ALL his fur on his ears, How is it okay , when THEY are the ones writing it down for the groomer and the groomer gets confused with what they mean ?!? And did I say no accountability?
One stop shop that takes care of your furry family members. The dog boarding and pet grooming services I have used and have been satisfied with the services although the prices are a little on the higher side.
We took our beloved fur child to Sloppy Kisses today, absolutely stunning facility and professional care. The staff took extra care of our very nervous pooch. They also have a rewards card that your twelfth grooming is free.
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