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Twisted Whiskers Pet Deli and Spa

  1. Johannesburg
  2. Randburg Pet Store
  3. Ferndale Pet Store

Reviews, get directions and information for Twisted Whiskers Pet Deli and Spa

Twisted Whiskers Pet Deli and Spa
"Veterinarian owned and managed retail store for pet food, prescription diets, health care products and accessories. Pet grooming Spa specialising in correct breed cuts, cat grooming and sedated grooming when required. WhatsApp ordering portal on 0733801906, free delivery within a 15km radius. All staff are accredited Pet Nutrition Advisors and are passionate about assisting clients with the best solution for their pet's needs."
Address: 2194 Johannesburg
Phone: +27 11 326 3626
City: Johannesburg
Zip Code: 2194
categories: beauty, cosmetic & personal care, pet service, food & beverage



related searches: Twisted whiskers pet deli and spa johannesburg reviews, Twisted whiskers pet deli and spa johannesburg photos, Twisted Whiskers Ferndale, Twisted Whiskers Hobart
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Reviews
Twisted Whiskers is on another level . I have tried other groomers, only to be disappointed. My beautiful Louis died last year. I received a beautiful sympathy card from the staff. I was as if they were his extended family, this meant the the world to us as a family. No that our little Phoebe goes off on her own very happily to be groomed.I trust that she is in great hands and her wellbeing and health is always paramount to Twisted Whiskers. She is a particularl cute and beautiful and after exceptional grooming we get compliments all the time. Thank you for caring about my fur baby. Great job to the TEAM!
I have to give a star to post a review, there is no option to give ZERO STARS Don't bother going to this place - what happens to the animals behind those walls and closed doors is shocking. The glass windows are a complete façade. No apologies or accountability taken. One's concerns get pushed away by a person called Bier who claims to be a vet. Using veterinarian jargon to put fear into the fact that your pet is unwell and that no injuries happened on site. Why they would think we would bring a pet for grooming who has an existing injury is beyond me. Fortunately our amazing vet operated immediately to put our pet out of his misery. A hefty bill, which was worth every penny. I wouldn't even bother suggesting Beir pay the damages as everything is deflected and zero accountability taken. I see there's an option to share images, however I won't share as it was too awful to show, Google would probably ban the image. Stay away people Stay well away!
10 stars to Twisted Whiskers & Dr. Katja. I have an anxious spaniel child who needs sedation to be groomed and I get anxious We struggled until fourways vet referred us here at Twisted Whiskers. Owner operated by a doctor who is a vet herself who does sedation, she is hands on present to care for the animals, and steps in for the odd grooming requirements even helping people to their car. Neat, clean and staff all have visible work station where you can see what is happening. My dog used to return stressed and ill from grooming at vets but now I can watch when he is being groomed. I needed some answer on a Sunday Dr Katja whatsapp was answered before 8am on Sunday morning and she replied me personally, on a Sunday. Thank you from a grateful mummy.
Best grooming and pamper done by these guys on my fur baby on Monday, they were gentle and caring to my dog and even spoke to her to keep her relaxed and her tail wagging. Friendly staff and got to discuss my grooming instructions with a very competent and friendly groomer who groomed her exactly the way I wanted. THIS GUYS ARE THE BEST.. Highly recommend!! It makes a difference when places like these are actually owned by pet lovers and only employ pet lovers to work for them.
Took my goldie in to get her nails cut, we are worried about doing them ourselves. Unfortunately the staff were very unwelcoming and unfriendly - didn’t even ask for my fur babies name when they took her to the back - which I found odd for a parlour that works with pets all day. Overall not a very impressive experience.
To anyone wanting to cancel an appointment I would think twice or not even make a booking for your fur kids with them... I most definitely would NOT recommend this establishment! They are ABSOLUTE thieves! 5 years later and I get blacklisted by them because of "cancellation fee's" not being paid even though I can clearly remember calling them to cancel....in time!!!!! Horrendous! Even more so is the bad attitude of the management when you call to try and resolve. And according to their response below which I cannot answer leaving them with the final say. At NO point have I signed for anything with you guys - I had always engaged telephonically...and that would have been twice. It's also quite easy to navigate a business system to your advantage so no matter what...it's my word against yours. All these other people who have the EXACT same complaint as I do...its also their word against yours and it's for reasons like this that I would NEVER support your business or refer people to your establishment as your business practice is unethical.
Twisted Liars at HOBART messing customers around more like it. After explaining to your Pet Spa manager "the blond one with fake pink nails" that I had a very busy day as well as family commitments to attend to, she assured me my cat would be ready at !:30pm. My pet was not ready at that time and was only given to me at 2:30pm. This is the 3rd time in a row that your managers have been unable to provide a service in an acceptable time frame that they have told me would be done at a specific time, THIS ONE WAS FOR 1:30pm, for a job that they do and manage professionally. Your Management is incompetent, rude, disrespectful of customers time and commitments and disgrace to any reputable business. When it comes to taking responsibility they outright lie and point fingers at customers. When having the owner respond as you will see below, I am then accused of lying about time, amount of visits.... I have two cats that have been there 3 times in total, the other customer with me would never have hung around if I was abusive and an alleged bully with so called CCTV footage painting a picture of me abusing staff that were backing away cowardly and afraid. WHAT ABSOLUTE KAK! These people lie straight up, check out HELLO PETER, they score ONE STAR... If they treat customers like they did me, imagine what they doing to your pets... The owner and staff get high on their own gas... DISGUSTING, DISHONEST, FINGER POINTERS WHO CANT TAKE RESPONSIBILITY FOR THEIR OWN INCOMPETENCE
The best cat scratch posts for spoilt kitties, friendly service
My dogs absolutely love Twisted Whiskers and the friendly and loving staff. It makes me happy to see my dogs in a good mood when we fetch them. I have only had good experiences with them and will continue to take my dogs there.
I took both my elderly cats for a wash, clip and brush up. The service was very good. They were very gentle and the groomers did a superb job. They do cats only on a Monday which is great. Thanks for a lovely job well done.
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